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Customer Ratings & Reviews

Your price for this item is $499.99
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Customer reviews

Rating 4.7 out of 5 stars with 38 reviews

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    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-14 of 14 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    Above expected

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old washer started leaking and it was time for a new one. Because I had just moved into a new rental, I wasn't looking for top of the line. This one pleasantly surprised me that not only does it have physical buttons, but it also has auto sensing, something which my last one did not have. So far so good and was above my expectations, especially for a budget model.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thanks for sharing your experience! We're thrilled to hear the washer exceeded your expectations—especially with those handy features at a great value!

      - Shiela | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Very good washing machine for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Insignia washer at Best Buy and so far it has been an excellent choice. It washes very well, is easy to use and has good room for large loads. I really liked that it doesn't make as much noise and looks nice in the laundry area. The delivery was on time and the checkout process was very easy, I would highly recommend it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Washer for Apartments

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer has an agitator but nice on clothes no worries. It’s not the quietest but not annoying loud. If your laundry room has doors you’re fine. Handles full size bedding to wash with ease. Recommend for those who have apartments and don’t wanna go the smart features route.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Removal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sales person told me to decline old washer removal, but delivery personnel insisted and pressured my sister that they had to take it. I guess they really needed the extra $60 dollars

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience. We're sorry to hear about the confusion during delivery. Your feedback is important, and we’ll make sure it’s shared with the appropriate team to help improve communication and service.

      — Shiela | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    ?

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person who waited on us was very knowledgeable. The people who delivered our merchandise were very polite and knowledgeable.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thanks for your review, JoyceH! We're thrilled to hear that both the service and delivery exceeded expectations. Hope you're enjoying your new washer!

      - Shiela | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    New washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking a nice size washer but not too big and this one works and it also look nice. Pretty sturdy and works well so far.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Symitche,

      Thank you for choosing the Insignia™ 4.1 Cu. Ft. Top Load Washer with ColdMotion Technology! We're thrilled to hear that you find it to be the perfect size and appreciate its sturdy build and attractive design. Your satisfaction is our priority, and we're glad it's working well for you so far. If you have any questions or need further assistance, feel free to reach out. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They easily installed it for me and it has been working great.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thanks, Shelby! Glad the installation was smooth and it’s working great—enjoy the fresh laundry!

      — Shiela | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Washe r and dryer delivery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived in great condition woild defunitely buy again

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thanks, AustinB! Awesome to hear your washer arrived in perfect shape and made a great first impression. Here’s to smooth laundry days ahead!

      — Shiela | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Excellent washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washing machine very good purchase excellent price

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thanks, OscarAlex! We’re so glad you’re loving the washer—great performance at a great price is always a win!

      — Shiela | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clean and neat machine. Does work promptly and does well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    holds a lot of clothes and washes extremely well!!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for the great feedback! We're glad to hear the washer is handling large loads and delivering excellent cleaning performance. It's always rewarding to know our products are making everyday tasks easier and more efficient.
      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    The washing machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome, Good washer..Enjoy washing clothes, towels, ect..

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thanks, Jennifer! We're glad you're enjoying your new washer—happy laundry days ahead!

      - Shiela | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer Great quality, spacious and quiet

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review, ChristinaT! We're thrilled to hear that you love the Insignia™ 4.1 Cu. Ft. Top Load Washer with ColdMotion Technology. It's wonderful to know that you find it to be of great quality, spacious, and quiet. If you have any other feedback or need assistance, feel free to reach out. Happy washing!

      - Shiela | Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Bad service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible customer service and installation Rude people coming into my house a third-party that should not be involved

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience. We're truly sorry to hear about the issues you encountered with customer service and installation. This is not the experience we aim to provide, and your feedback is important in helping us improve. We appreciate you bringing this to our attention.

      Keith | Insignia Support BBY-ExBrand_Insignia

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