Customer Ratings & Reviews
- Model:
- NS-40F401NA26
- SKU:
- 6614066
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the product's picture quality and ease of setup. Many find the size ideal for smaller spaces, and appreciate its slim, lightweight design. However, some customers have noted concerns regarding the remote control and volume.
This summary was generated by AI based on customer reviews.
Insignia 40 inch tv issue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV had gas odor not sure what caused the odor I returned it promptly to the store for credit between Oct nov 2035
No, I would not recommend this to a friendtelevision
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it’s works fine my son use it for his game the sound not that loud
I would recommend this to a friend- Pros mentioned:Picture quality
Don’t buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Second time buying this tv and still had a audio issue I wouldn’t recommend buying till the fix the issue picture was good but audio was still bad
No, I would not recommend this to a friend Issues with Insignia brand
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've has thia tv for 3 months. Sometimes the volume stops working. I have to plug tv out to restore sound. The tv screen goes black and green with a loud noise. It doesn't stop unless i unplug tv
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Ranee, I’m really sorry to hear you’re experiencing these issues with your Insignia 40" F40 Series TV. Sudden loss of volume, screen discoloration, and loud noises are understandably frustrating, especially after only a few months of use. To make sure this gets resolved properly, our support team would like to take a closer look at what’s happening and walk you through the next steps. When you have a moment, please reach out to [email protected] or call 877‑467‑4289. They’ll be able to provide you the troubleshooting steps and help you determine the next possible steps. Thank you for bringing this to our attention, and we appreciate the chance to help get things working the way they should. Narendra | Insignia
Worst TV ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv was awful. Had trouble with it straight out of the box. Had to restart it every time we used it. Returned within a week and would have returned the same day if we lived closer to the store. It was already having issues with freezing up and losing the picture. Had lots of trouble with apps on it. We mainly watch Fandango and that was terrible. Wouldn't work half the time. Wish I could give it negative stars.
No, I would not recommend this to a friendTerrible quality not worth it
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had the tv for a few months and don't use it often. Every time I go to use it there's an issue. Often times there's no sound and the only way to restore it is by unplugging the tv. The worst issue I've had is the screen randomly goes static, freezes and blasts a loud sound. The only way to get it to stop is unplugging. This TV is often at a cheap price for a reason. Its not worth it.
No, I would not recommend this to a friendHorrible tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This the our second tv from best buy, same tv, continues to glitch, go to a black screen, play a high pitch noise until tv is unplugged and rebooted. Will work for a little bit then it will happen again. We have had this tv less than 3 months and already it it messing up again! I don’t recommend this tv for anyone!!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Lauren, thank you for sharing your experience. We’re very sorry to hear that your Insignia 40" F40 Series Fire TV has been glitching, going to a black screen, and producing a high‑pitched noise even after replacing the first unit. That’s not the performance you should expect, especially from a TV you’ve had less than three months. Our team would like to look into this further and help get things resolved. Please contact us at 877‑467‑4289 or [email protected] so we can assist you directly. Andres | Insignia
I’d give 0 stars
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This television is terrible. One minute you’ll be watching your show, the next minute the screen is snow with a high pitch sound and you’ve got to pull the plug to get it to stop. Sometimes the sound works, sometimes it doesn’t. So you just have to turn it on and off several times until the the volumes comes back on. The price is not worth the headaches. Would not buy again.
No, I would not recommend this to a friendGlithy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Randomly glitches out and freezes. Doesn't respond to the remote until it finally reboots. It does this even when displaying from a HDMI cord.
No, I would not recommend this to a friendNot so good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fire TV part is slow with poor sound and video quality.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Jay! Thank you for your honest feedback regarding your Insignia 40" F40 Series Smart Fire TV. We are truly sorry to hear that the performance, sound, and video quality haven't lived up to your expectations. We appreciate you bringing these concerns to our attention. Your feedback is vital as we work on future software updates and hardware designs. Thanks for choosing Insignia products.
Mueez | Insignia
Insignia tv
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still not working properly so far. No sure if is the price or the brand
No, I would not recommend this to a friendInsignia television 40 in
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV cuts off and I have to keep restarting it and I don't care for the remote with no numbers on it.
No, I would not recommend this to a friendI guess
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my child and it’s just restarts and make this obnoxious sound and pixels on the screen at random moments.
No, I would not recommend this to a friendI wouldn't suggest this tv...The
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The television while on tends to go to a static screen and starts to play this loud noise that doesnt allow the power button on the remote to turn it off, you have to manually unplug it and wait to plug it back. I am a extremely busy person and i hung this tv in my home office and it has been a bit of a headache.
No, I would not recommend this to a friendDelivered without accessories
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV was delivered without a remote or TV stand or screws. Best Buy has not sent me a replacement, exchange or after many attempts to resolve this issue done anything that helps. It has now been over two weeks. I can not even turn the TV on without a remote
No, I would not recommend this to a friendDon’t waste your money and time.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a Christmas gift for a family member. From the first day the TV has been problematic. The sound gets distorted out of nowhere.. and already the picture has become blank twice. I’m not sure if I got a faulty tv or if this is how they are. I’m going to return it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Ajay, thank you for sharing your experience with the Insignia 40" Class F40 Series LED Full HD Smart Fire TV. We’re incredibly sorry to hear about the distorted sound and the screen going blank, especially since this was intended as a Christmas gift, that is certainly not the quality or reliable performance we want our products to deliver, and we understand how frustrating and disappointing this experience has been for you and your family. Our team would like to look into this further and help explore possible solutions before you proceed with a return, so please feel free to reach out to us at 877‑467‑4289 or [email protected] for additional support. Thank you for taking time to leave a review.
Darshan | Insignia
Amazon fire sucks
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is not bad for the price I paid. I got the TV for my two-year-old to watch TV but Amazon fire TV is absolutely horrible. The TV takes forever to start up. We have lightning fast Internet. And I can’t get half the apps to load like Hulu or Netflix and when they finally loaded they lag.
No, I would not recommend this to a friendPotential Defect with Insignia Fire TVs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV is great when it works, but I've had too many instances where it freezes and restarts for no obvious reason. Regardless of what's plugged in (Game Console, Apple TV), it does the same thing. Other people are reporting similar issues with Insignia TVs. I would avoid the Insignia and Fire TV brand until this gets figured out.
No, I would not recommend this to a friendNot worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its ok but the screen goes out at times so its kinda a pain.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Tony, thank you for sharing your experience with the Insignia F40 Series TV, and we’re sorry to hear that the screen occasionally goes out, issues like this can definitely be a hassle when you’re trying to enjoy your TV; we appreciate you taking the time to let us know, as feedback like yours helps us improve future Insignia products, and we are here to help you with further support through our team at 877‑467‑4289 or [email protected]; thank you again for your review. Darshan | Insignia
Television purchase review
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV gliches 1 to 2 times per day. Would not pruchase again you get what you pay for.
No, I would not recommend this to a friend
