Customer Ratings & Reviews
- Model:
- NS-40F401NA26
- SKU:
- 6614066
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the product's picture quality and ease of setup. Many find the size ideal for smaller spaces, and appreciate its slim, lightweight design. However, some customers have noted concerns regarding the remote control and volume.
This summary was generated by AI based on customer reviews.
Television purchase review
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV gliches 1 to 2 times per day. Would not pruchase again you get what you pay for.
No, I would not recommend this to a friendI hate Amazon tvs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.OMG getting it set up was a freaking nightmare, I didn't know that I was going to be FORCED TO SIGN UP FOR AN AMAZON ACCOUNT, it took a few hours because it didn't like my information input, I will never purchase insignia ever again fuuuk it was a terrible exhausting experience.
No, I would not recommend this to a friendNot for streaming without added hardware
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return this due to excessive lag and skipping during streamed media. Went through all troubleshooting steps and checked all signal speeds, but it seems the hardware was simply incapable of keeping up.
No, I would not recommend this to a friendTV crashes - only 2 months old
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this TV 2 months ago. After 1 month it started to crash on me and continues to get worse. Now it crashes every time I use it. Do not purchase this TV. I tried to return it after 1 month when it started to crash, but it was past the 2 week return period.
No, I would not recommend this to a friendWent Out After A Month
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having issues about a month after purchasing. Researching my problem indicates a T-Con Board glitch or failure. The TV will randomly blast loud sounds accompanied by green lines. Disappointed with how soon this has happened after buying it.
No, I would not recommend this to a friendTV is trash
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV keeps going to a screen that is all colored pixels and makes a loud sound the shuts off automatically. I am unable to drive to return it for a replacement due to surgery. Not sure what else I can do. Very very unsatisfied. Will not recommend the Insignia brand to anyone.
No, I would not recommend this to a friendDon't have a tv delivered
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible customer service. TV got delivered by Fed ex. When turned it on had small crack you couldn't see until turned on. Go to take it back and they won't take it back. Worst place to ever get a tv
No, I would not recommend this to a friendSound Stopped Working After 2 Months
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I saw so many reviews so I decided to get it, but it was a waste of money for sure! First the home button doesnt work, to get back to the main menu you have to keep clicking the back button. Now after 2 months the sound no longer works. Definitely don’t recommend this tv.
No, I would not recommend this to a friendCheap but not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv blacks out and glitches. Have to keep resetting tv.
No, I would not recommend this to a friendDo not buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awful it’s cuts off whenever it wants . It’s gets scrambled out of no where. It’s restarts out of no where it’s horrible !
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Heather, thank you for sharing this with us, we’re truly sorry to hear you’ve been dealing with these issues, as this is certainly not the experience we want for our customers. We’d really like the chance to help get this resolved, so please reach out to our support team at 1‑877‑467‑4289 or [email protected]. We appreciate you bringing this to our attention.
Sam | Insignia
problems
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.tv glitches for 2 minutes then turns off if watching for more than one hour and it chooses when the volume works also didn't come with the tv legs
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Alisha, thank you for sharing your feedback. We’re sorry to hear about the issues you’ve experienced. A TV glitching after an hour of use, shutting off unexpectedly, having inconsistent volume, and arriving without the TV legs is understandably frustrating and not the experience we want for our customers. Your feedback is important to us and helps us continue improving our products and overall customer experience.
Rafay | Insignia Products
Sound/voice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product is not good at all the playing video game the tv audio for conversation is at 1% while everything else is at 80 even at max volume with a max you will not hear anything. Watching anything is the same thing conversation sound is not there but every other sound is as loud
No, I would not recommend this to a friendbad pixels from day one
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.looked good for the money until i started to set it up.plugged it in started to take the wrap off the screen and saw a large black spot on it. returned and weighing my options for a better tv
No, I would not recommend this to a friendDo not buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my daughter for Christmas, 2 days after opening it turned black and made an awful screeching noise until unplugged. Did it several more time until I returned it.
No, I would not recommend this to a friendVizio Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Will NEVER buy this brand of Tv again, always messing up and screen turns green and makes a loud noise or just goes completely black with the loud noise. i give this brand of tv a -7/10
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Insignia Customer, thank you for taking the time to share your experience with the Insignia – 40" Class F40 Series LED Full HD Smart Fire TV. We are sorry to hear you’ve been dealing with screen discoloration, loud noises, and the display going black, issues like that are incredibly frustrating, and your feedback is truly appreciated. You’re welcome to reach out to our support team, who will be happy to assist you and help resolve the issue. Our team is available at 1‑877‑467‑4289 or [email protected] if you’d like further assistance.
Sam | Insignia
Crashes!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Within the first week of owning this tv it crashes. The screen becomes all pixelated and a terrible static sound comes out of the speakers. When it happens I need to jump up and unplug it as the remote wont work when this happens. Nearly every one star review shares this issue. Never had a tv do this!
No, I would not recommend this to a friendDo Not Buy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really disappointed. Bought for Christmas Day for the family children to enjoy and the tv and/or remote would not connect to setup tv and unless you connect a remote it will not allow use of tv.
No, I would not recommend this to a friendFreezing tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Randomly freezes, starting the second day out of the box. In order to fix it, you have to unplug it and then plug it back in before you can turn it back on. This happens during playing video games or watching on apps.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Adam, thank you for sharing this with us. We’re sorry to hear your TV is freezing during gaming and streaming, and we understand how frustrating it is to unplug it just to get it working again. This is not the experience we want our customers to have, and we’d like to review the issue further to make sure you get the support you need. Please contact us at 8774674289 or [email protected] so our team can assist you directly.
Thank you for choosing Insignia. Poojitha | Insignia
My tv purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the tv i was told it was a return i ask if it had everything remote legs etc i get home unpack it it has neither just a tv no remote or legs havent had time to return it
No, I would not recommend this to a friendNot Reliable
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It hasn’t been 2 weeks and this tv is already having issues. It works great when it plays but something happens and it blanks out?
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Kevin! Thank you for sharing your experience. This isn’t the performance we want for any of our customers, especially so soon after purchase. A blanking or intermittent screen is not normal behavior, and we’d like to help get this resolved quickly.
Please reach out to our support team so we can troubleshoot the issue or arrange service if needed. You can contact us at 877-467-4289 or [email protected] with your model and serial number, and we’ll be happy to assist.
We appreciate you giving us the chance to make this right.
Poojitha | Insignia
