Customer Ratings & Reviews
- Model:
- NS-40F401NA26
- SKU:
- 6614066
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the product's picture quality and ease of setup. Many find the size ideal for smaller spaces, and appreciate its slim, lightweight design. However, some customers have noted concerns regarding the remote control and volume.
This summary was generated by AI based on customer reviews.
Underwhelming
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I should have known, you to get what you pay for. Not good enough
No, I would not recommend this to a friendWill Be Returning
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV doesn't work when you use the HDMI inputs. It freezes up after about 10 mi minutes. None of the buttons will work and you have to wait about 3 or 4 minutes fot it to reboot.
No, I would not recommend this to a friendBeware green lines worthless tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Green lines and LOUD noise, shuts off. This is a constant loop. Check Best Buy for return and their sad excuse for a warranty is 15 days? Guess they knew what they were selling.
No, I would not recommend this to a friendHorrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality. Turned on the second i plugged it in, even without pressing power. Remote would not work and the screen was stuck on an error message. Item wa returned and evem when the price went lower, i would not purchase again.
No, I would not recommend this to a friendTrash
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tv randomly glitches. Brand new TV and while I’m watching something it’ll randomly glitch and do a black-and-white fuzzy screen.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Jordan, thank you for taking the time to share your experience with us. We regret to hear that your Insignia 40" F40 Series TV is experiencing intermittent glitches and displaying a black‑and‑white fuzzy screen. This is not the level of performance we strive to deliver, and we understand how disappointing it is to encounter such issues with a new product.
We would like the opportunity to look into this further and assist in resolving the matter. Please feel free to contact us at 1‑877‑467‑4289 or [email protected], and our support team will be ready to help.
Thank you again for bringing this to our attention. Vennila | Insignia
Poor quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv would randomly switch to static and have to be unplugged once every few days, screen went out almost immediately, and impossible to get them to replace it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Savannah, thank you for taking the time to share your experience with your Insignia 40" F40 Series TV. We’re sorry to hear about the static issues, the screen going out so quickly, and the trouble you’ve had trying to get help. That’s not the experience we want for you, and our support team at 877‑467‑4289 can assist with troubleshooting and next steps. We appreciate your feedback and the opportunity to improve.
Darshan, Insignia
Inexpensive but flawed TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV does not negotiate well going from Spectrum Select cable apps and back to network cable TV without the screen completely pixelating.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi David, thank you for sharing your feedback. We’re sorry to hear that you’re experiencing pixelation issues when switching between Spectrum Select cable apps and live network TV on your 40" F40 Series Fire TV. That’s certainly not the experience we want for our customers and we appreciate you taking the time to let us know. Your feedback helps us continue improving our products and overall customer experience. Please feel free to contact us directly at 877‑467‑4289 or [email protected], and we’ll be happy to help you.
Screen freezes in a month.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screen freezes frequently in a month. It started just after the return period. We have no way to return.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Insignia Customer, thank you for sharing your experience with the Insignia 40 Inch Class F40 Series LED Full HD 1080p Smart Fire TV. We’re sorry to hear that the screen has been freezing after only a month of use, especially since it started right after the return period ended. We understand how frustrating that can be, and we appreciate you taking the time to let us know. Your feedback helps us improve future products, and we’re here to help you review the available support options. Please feel free to contact our Insignia Support team at 877‑467‑4289 for further assistance.
Darshan | Insignia
freezes and crashes
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It keeps freezing up and crashing right from the beginning. I should have returned it right away but now its too late. Very disappointed.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Kristen and thank you for taking the time to share your feedback. We’re sorry to hear your TV has been freezing and crashing from the start, and we understand how disappointing that can be.
Unplugging the TV for a full minute to complete a power reset and checking for any available updates under Settings > My Fire TV > About can sometimes help improve performance. If the issue continues, our team can take a closer look and review troubleshooting or warranty options.
Our team can be reached at 877 467 4289 or [email protected], and they’ll be happy to assist further.
Thank you again for letting us know about your experience.
Poojitha | Insignia
Black screen after a month
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After using this TV for a little over a month the screen is very dark, I can only see the icons using a flashlight. This is junk, I do not recommend it and I missed the return window by a week or so.
No, I would not recommend this to a friend. . Not a good. Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not very easy to figure out as far as pulling up TV shows and movies also woke up one day turned on the TV and there was a line down the middle of it
No, I would not recommend this to a friend1st and last Refurbished buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound card blew the 1st day we had it and scared everyone in my home because of how loud it was.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Arika, thank you for taking the time to share your experience with us. We’re truly sorry to hear that the sound on your Insignia 40" F40 Series TV malfunctioned on the very first day and caused such a loud noise in your home. We understand how upsetting and unexpected that must have been. Your feedback is important, and we appreciate you bringing this to our attention.
We’d be happy to look into this for you and provide further assistance. Please feel free to contact us at 877‑467‑4289, and our team will do their best to help resolve the issue.
Vennila | Insignia
Worse Than Worthless
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not work at all when I got home, put it together, and plugged it in! I got zero help from Insignia! They were worthless!!!!!!
No, I would not recommend this to a friendWorst tv ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible tv it glitches every 30 minutes screen turns completely green then it blacks out and has to reboot
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Addisan,
We appreciate you bringing these technical irregularities to our attention. It is certainly concerning to hear about the disruptive glitches and rebooting cycles your television is experiencing, as we aim to provide a reliable viewing environment for our customers. To resolve this behavior, please contact us at 877-467-4289 or [email protected] so we can look into this further. Thank you for choosing Insignia.
Allen | Insignia
Insignia 40” smart tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.3 months old and it no longer has sound. Waste of money
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi James, thanks for sharing your feedback. We’re really sorry to hear your TV lost sound after only a few months. That’s absolutely not the experience we want for our customers. We’d appreciate the chance to make this right, please feel free to reach out directly at 877‑467‑4289 or [email protected]. Thanks for choosing Insignia products. Sandhya | Insignia Products
Hidden defects
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible- when watching the TV the TV goes static then I have to turn it off restarting the tv Hidden Defects: Some problems may not be immediately apparent, impacting the TV's longevity or functionality later on.
No, I would not recommend this to a friendbad tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the tv randomly glitches out and makes a really loud screeching sound and you can’t turn it off unless you unplug it when that happens
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Aidan, thank you for letting us know about your experience. We are glad to hear you gave the TV a try, and we are sorry it has been glitching and making loud sounds that require you to unplug it. That is not the performance we want our customers to deal with, and we would like to look into this further and help find a solution. You can reach us at 8774674289 or [email protected], and our team will be ready to assist. We appreciate you choosing Insignia. Poojitha | Insignia
Broke tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I feeling not welcome at that store manager. I live in santa barbara. Guys at fd or manager was not help tv was broke
No, I would not recommend this to a friendDecent, but issues developed a few weeks in
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great deal for the price, but after a few weeks, screen began pixelating, and sound issues rendered it useless.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Dear Insignia Customer, thank you for taking the time to share your feedback. We’re sorry to hear that your experience with the Insignia™ – 40" Class F40 Series Smart Fire TV, Model NS‑40F401NA26, has been impacted by screen pixelation and sound issues after only a few weeks of use. That’s certainly not the experience we want for you. Your feedback is important to us and helps us continue improving our products and overall customer experience. Please feel free to contact us directly at 877‑467‑4289 or [email protected], and we will be happy to assist you.
Rafay | Insignia Products
Arrived damaged
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product arrived damaged don’t know if it’s good or bad but Best Buy’s customer service needs some work if u don’t have a Best Buy near by
No, I would not recommend this to a friend
