Customer Ratings & Reviews

That's fantastic to hear! We're thrilled that you're finding your Insignia TV to be excellent and that you recommend it 100%. We appreciate your kind words!

Carl | Insignia Products

Hi Sharon, We appreciate you taking the time to share your feedback on the Insignia 40 Inch Class FE Series LED Full HD Smart Fire TV. We are pleased to hear that you had a positive experience and found the product information helpful. Your kind words are truly appreciated, and we are glad you are satisfied with your purchase. Thank you for choosing Insignia. Faisal | Insignia.

Thank you for your feedback. We’re glad to hear that you’re enjoying the TV’s display and build quality. We appreciate your note on the audio and will take it into consideration as we continue to improve our products. It’s great to know the TV is serving well in your bedroom setup. – Keith | Insignia Support

Thank you for your feedback! We're so glad to hear that you're enjoying the product and that both the picture and sound quality have impressed you. It's always rewarding to know that our products are delivering a great experience. We truly appreciate your support.
Keith | Insignia Support

Thank you for sharing your experience with the Insignia™ 40" Class FE Series LED Full HD Smart Fire TV! It sounds like the perfect addition to your newly refreshed screened porch. Great choice on upgrading to the 40" model, especially with the special pricing available at Best Buy. We're thrilled to hear that the Wi-Fi, smart features, and remote are all working seamlessly for you. Your feedback is truly appreciated! Tine | Insignia Support

Hi ClaudiaM,
Thanks for the great review! We’re so glad to hear you’re enjoying movie time with your new Insignia TV. It’s awesome to know it’s giving you easy access to all your favorite apps that’s exactly what we designed it for. Patricia | Insignia Support

Thank you for sharing your setup with us. We’re glad to hear that you chose Insignia TVs to upgrade your workspace. Using four 40" screens for coding and crypto sounds like a powerful and efficient way to manage multiple windows and data streams. We appreciate your creativity in repurposing your space to support your workflow. It’s always great to see our products being used in innovative and productive ways. Keith | Insignia Support

Thank you, MikeJ, for your great review. We’re happy the 40" Fire TV turned out to be a perfect fit for your outdoor space and brought excellent value. Tine | Insignia Support

Thank you for sharing your experience with the Insignia™ 40" Class FE Series LED Full HD Smart Fire TV — and for trusting us with your first Open Box purchase! We're so glad to hear that the repackaging and inspection met your expectations and that the TV was a great fit for your mother in assisted living.

It’s wonderful to know you were pleased with the overall experience. Your feedback helps other customers feel confident about exploring Open Box options as well.

If you ever need assistance or have any questions, we’re always here to help. Ivy | Insignia Support

Thank you for your feedback and for sharing that helpful tip. We’re glad to hear the display is working great for your menu setup. Using the slideshow feature and pausing on the desired image is a smart way to keep the screen active without interruptions. We truly appreciate your support.
Keith | Insignia Support

Hello Chris, thank you for sharing your experience with the 40" Class FE Series Smart Fire TV. We’re sorry to hear the TV became stuck on the Fire TV logo right out of the box and that the troubleshooting steps have not resolved the issue. We understand how frustrating this must be, especially when the problem was discovered after the return period ended. Please continue working with our support team by providing the requested photos, and if you need additional assistance, contact us at 877-467-4289 or insignia@bestbuy.com. We appreciate your patience and the opportunity to make this right. Poojitha | Insignia

Thank you, Kobe815, for your feedback! We’re glad to hear that your Insignia 40" Class FE Series LED Full HD Smart Fire TV arrived quickly and turned out to be a great purchase. Your support is truly appreciated! Tine | Insignia Support

Thank you, Anthony, for your enthusiastic review of the Insignia 40" Smart Fire TV. We’re excited to hear you're loving the graphics and audio, it’s great to know the TV is living up to expectations. Tine | Insignia Support

Dear Insignia Customer, thank you for sharing your feedback. We’re sorry to hear that you noticed bright spots on the screen that affected your viewing experience. Your feedback is valuable, and it helps us continue improving our products and overall customer experience. We’re grateful you took the time to let us know about your experience.
Rafay | Insignia Products