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Rating 4.6 out of 5 stars with 691 reviews
ChrisJ Posted
Out of the box, the TV does not work. Turns on and gets stuck on the Amazon Fire TV logo. Have tried all of the recommended fixes but nothing works. Bought it and it was delivered but unboxed it after the 15 day return policy so working with the manufacturer under the 1 year warranty period. So far they have not resolved the issue and I was asked to provide pictures of it. I will update this review if it gets resolved.
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Hello Chris, thank you for sharing your experience with the 40" Class FE Series Smart Fire TV. We’re sorry to hear the TV became stuck on the Fire TV logo right out of the box and that the troubleshooting steps have not resolved the issue. We understand how frustrating this must be, especially when the problem was discovered after the return period ended. Please continue working with our support team by providing the requested photos, and if you need additional assistance, contact us at 877-467-4289 or insignia@bestbuy.com. We appreciate your patience and the opportunity to make this right. Poojitha | Insignia
Chet Posted
Unfortunately we had issues with the tv we purchased , there were several spots on the television were a bright light would shine through, interrupting the viewing pleasure and experience. We don’t live close to Best Buy and didn’t want to go through the hassle of sending everything back after set up. Tv was purchased for our guest room , television is functional just not as we hoped .
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Dear Insignia Customer, thank you for sharing your feedback. We’re sorry to hear that you noticed bright spots on the screen that affected your viewing experience. Your feedback is valuable, and it helps us continue improving our products and overall customer experience. We’re grateful you took the time to let us know about your experience.
Rafay | Insignia Products
IanP Posted
I purchased the tv and had it shipped to another country so when I opened it and turned it on the tv screen was black. I couldn’t return it because I would’ve paid triple the amount to send it from my country. A tv specialist fixed it and said the manufacturer didn’t connect a certain component that allows the screen to show. The issue was resolved at my expense. Also the sound goes and come, you have to pull the plug out for a few seconds and plug back in and the sound comes on.
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Thank you for sharing your experience. We’re sorry to hear about the initial issue with your TV and the inconvenience it caused, especially given the challenges of international shipping. We appreciate your patience and are glad to know the issue was resolved, even though it came at your own expense. Your feedback is valuable and helps us continue to improve product quality and reliability.
Keith | Insignia Support
ShaunG Posted
This was a waste of money!!! The remote wont pair with the tv at all nor will it connect to my wifi. I tried everything I could bought the Amazon batteries for the remote unplugged the tv for 60 seconds and rest the tv and remote and still nothing. Won't be buying this kind of stuff ever again.
kelleymarie203 Posted
The TV arrived broken. I set it up, turned it on to find the screen completely broken . It's unusable. I am disabled and now need to get the set back into the box, load it in the car, and take it to the store. We had it delivered in order to avoid this.
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Thank you for sharing your experience. We’re truly sorry to hear that your TV arrived damaged and understand how frustrating and difficult this situation must be, especially given your circumstances. We appreciate you bringing this to our attention and hope the return or exchange process is made as smooth as possible for you. Your feedback is important and helps us work toward better service and delivery experiences.
Keith | Insignia Support
BR23 Posted
Received my “Excellent Condition” tv with a shattered screen & no remote. Bought for a present, so by the time I realized it… it was past the date of return.
GERALDJ Posted
Horrible experience and the representative told me well basically you lost your money because we will not help
Cmbenny Posted
This tv was purchased to update a “dumb” tv to a smart tv in our camper. It fits perfectly, is light, has a great picture and was easy to set up, I’ve purchased Best Buy store brand tv’s since it was Dynex (the brand name before Insignia) and have always had great experiences. In fact we still have a 32” Dynex that is a tv/DVD combo and with the addition of a Fire stick, you’d never know it was 15 years old. You don’t have to pay premium prices to get a premium tv.
WilliamC Posted
So I picked up this Insignia 40-inch Fire TV for like 130 bucks for my bedroom, and honestly, it’s pretty solid for the price. Here’s the quick breakdown-- Picture: Looks crisp for 1080p. Perfect for watching in bed, but it struggles with glare if the room is super bright. The Smart Stuff-- Fire TV works great. Navigating apps is fast, and the Alexa voice remote is super handy. I use it with my apple tv though, works perfectly fine! The Setup-- Super lightweight and easy to unbox. Just make sure your dresser is wide enough because the feet sit pretty far apart. Sound & Quality-- The speakers sound a bit ok-ish, so you might want a soundbar. Some guys online say budget TVs like this can have issues after a few years, but it’s a killer deal for now.
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Hello William, thank you for sharing your experience with the Insignia 40" FE Series Smart Fire TV. We're glad to hear you're enjoying the picture quality, Fire TV experience, and easy setup, and we appreciate your feedback regarding the glare and built-in speakers. Thank you for taking the time to share such a detailed review. Poojitha | Insignia
ERICA Posted
I bought 2 of these TV’s when I needed to quickly replace the TV’s in my Airbnb. Very easy to set up. Light weight and easy to mount on the wall. Good picture quality. The sound is not the greatest if you don’t adjust the settings. I would buy them again.
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Hi Eric, thank you for your feedback. We're glad to hear that the Insignia 40" FE Series Fire TV was easy to set up, lightweight, and a great fit for your Airbnb. We also appreciate your comments regarding the sound settings and are happy to know you'd purchase it again. Thank you for choosing Insignia.
Vennila | Insignia
TANEESHAH Posted
Good picture easy setup size good sounds good i would recommend to be brought by other customers that want a good tv to use in bedroom
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Hello Taneeshah, thank you for sharing your feedback! We’re glad to hear that the Insignia 40" FE Series Smart Fire TV offers a great picture, easy setup, and the right size for your space. It’s wonderful to know it’s a good fit for a bedroom and that you would recommend it to others. Thank you again for your feedback.
Sudeep | Insignia
jTJSr Posted
Perfect size for second basement tv and to be taken outside to the patio. Setup was quick and easy and the picture quality is excellent.
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Hello, thank you for taking the time to share your review with us. We’re glad to hear that the Insignia 40" FE Series Smart Fire TV is the perfect fit for your space and versatile enough for both indoor and outdoor use. It’s great to know that the setup was quick and the picture quality met your expectations. If you ever need assistance, our support team is always here to help. We truly appreciate your feedback!
Sudeep | Insignia
PBGFL Posted
Perfect for my son’s room—great value and easy to use! I got this Insignia 40″ FE Series TV for my son’s room, and it’s been a hit. The picture is nice and clear in Full HD, setup was quick, and Fire TV is super convenient for him to stream shows. It’s lightweight, looks good on the wall, and he can easily ask Alexa to launch his favorite apps. Great little TV for the price!
AudreyW Posted
easy to set up and great picture light weight and easy to hang on wall extreamy great price
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Hi Audrey, thank you for sharing your feedback! We’re glad this Insignia 40" Smart Fire TV has been an easy fit for your space, with a picture quality and value that made a strong impression. Your comments help us continue improving convenience, design, and everyday viewing enjoyment.
Mueez | Insignia
DIANAM Posted
lightweight tv easy set up, picture color is good personal use
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Hello Diana, we appreciate you taking a moment to share your feedback and we’re glad to hear the Insignia 40 inch Fire TV is easy to set up and fits well for your personal use. It’s great to know the lightweight design and picture quality are meeting your expectations, as we aim to provide simple and reliable entertainment solutions. Thank you for letting us know about your experience.
Poojitha | Insignia
Jazzmin Posted
I recently purchased this TV, and overall I’m really happy with it. The picture quality is clear and vibrant, with great color and sharpness that makes movies and shows look amazing. The sound is decent, but I’d recommend a soundbar if you want a more immersive experience. Setup was quick and easy, and the smart features are smooth and simple to use, making it easy to access apps and streaming services. For the price, it’s definitely a great value. I’d recommend it to anyone looking for a reliable, high-quality TV for everyday use.
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Hi Jazzmin, Thank you for sharing your experience with the Insignia 40" Class FE Series LED Full HD Smart Fire TV. We are delighted to hear you are enjoying the vivid picture quality, effortless setup, intuitive smart features, and exceptional value. We also appreciate your balanced thoughts on the sound performance and are thrilled the TV has proven to be a reliable choice for everyday entertainment. Thank you for choosing Insignia. Shashank | Insignia.
Kameron Posted
I bought this TV for $100 and this is a great TV and I loved using it all day every day with no problem no lag no discoloration or anything of that sort. It is a wonderful and great TV for the price in the size is very nice as well. Overall this TV is great.
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Hello Insignia Customer! We appreciate hearing about your experience with our product. We're thrilled to know the Insignia 40" Class FE Series LED Full HD Smart Fire TV has been delivering reliable performance, great picture quality, and excellent value at such an affordable price. It's wonderful to hear you've been enjoying it every day without any issues and that the size is a perfect fit for your space. We appreciate your feedback. Darshan | Insignia
ZRyan Posted
Use it for our camping trailer and it’s excellent. Slim and very light makes it easy to move around. Easy to sign into streaming services for shows and movies. Screen is sharp and bright worked great inside and when we took it outside. Durable too. One of the kids accidentally knocked it off the table and it was dented but the picture was perfectly fine.
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Thank you for the fantastic review! We're so glad to hear that the Insignia™ 40" Smart Fire TV is a perfect fit for your camping trailer setup. It’s great to know that its slim, lightweight design and sharp display are making your viewing experience both convenient and enjoyable—indoors and out!
We’re especially impressed that it held up so well after a little tumble—sounds like it’s proving to be as durable as it is functional. Thanks again for sharing your experience, and happy streaming! Ivy | Insignia Support
RaubinR Posted
Great price, great picture, soooo easy to hookup. Right size and had it working in 15 minutes!
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Copilot said:
Dear Raubin, thank you for sharing your experience. We are delighted to hear that you are enjoying the excellent value, picture quality, and ease of setup offered by your Insignia 40" Class FE Series Smart Fire TV. It's great to know that the TV was the perfect size for your needs and that you had it up and running in just 15 minutes. We truly appreciate your feedback and are glad the TV is delivering such a positive viewing experience.
Deepika | Insignia
user Posted
I bought this 40” Insignia Fire TV because I needed something simple. Something humble. Something that would quietly display my streaming mistakes without demanding emotional validation. Instead, I got a perfectly functional little overachiever. Picture quality? Surprisingly crisp. Not “OLED stare-into-the-abyss-of-existence” crisp, but “I can clearly see every pore in this cooking competition” crisp. The colors pop. The blacks are black-ish. The sound exists. It turns on every time, which already makes it more reliable than several people I know. Setup was easy. It politely connected to WiFi, logged into my apps, and did not question my taste in reality television. That alone deserves five stars. HOWEVER. Within hours of plugging it in, the emails began. “Please review your purchase.” “Tell us what you think!” “Your opinion matters!” My brother in retail, I JUST turned it on. I haven’t even emotionally bonded with it yet. It’s a TV, not a newborn child needing affirmation. So here you go. It works. It shows moving pictures. It has not burst into flames. Five stars. Please stop asking me to write essays about appliances. Now if you’ll excuse me, I have a $120 rectangle to stare at while it silently judges my streaming history.
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Hello Insignia Customer, it’s wonderful that your Insignia 40" FE Series Fire TV delivered crisp picture quality and an easy setup experience. You shared how smoothly it connected to your apps and how reliable it’s been for everyday streaming. Thanks for the fun and thoughtful review of your new TV.
Arif | Insignia