Customer Ratings & Reviews

Great buy and amount paid was great, definitely worth it.

Every TV I have every purchased came from Best Buy and for good reason. Best prices for quality tv's.

Great tv just not used to the remote and functions, yet

Great tv for the price! I would recommend this tv to anyone that is looking for a good Christmas present!

Good tv does not work on my Hotspot like my other two tvs. Had to get internet for it to work correctly.

Great TV. Easy remote, nice clarity. We got two to hang side by side and love them.

Very happy with this tv and Best Buy employees who took my orderand the men who installed it.

Love it, so happy with the purchase. The delivery and set up went smoothly.

Bought it as a present for mother . She is very happy

Warranty replacement during 2020 took 6mo to accomplish.

One of the best tv ever ….this tv has everything you will need without adding cable tv to it

Beautiful tc and features; however, 3 weeks after setting up and the tv is not responding to the remote. Good batteries. We have to unplug then replug the tv power cord for it to reset, then the remote works. Boo.

it is a little hard to set up need more guidelines to setup.

Great awesome smart tv great picture love this purchase

Great screen, efficient and pleasing to look at. Would buy again.

Bought as a Christmas gift and have not tried it out yet.

We bought this for our master bedroom. So far so good!

I love it for the price plus its 4 k haha, its smart and i mean what else is there that you would need.

I want to preface this review by saying that I've never had a bad experience with Best Buy, and not only that, I had an Insignia TV that I LOVED for 5 years, but please do not buy this TV, save yourselves. There is something seriously wrong with this TV, and I think it's a hardware issue - it randomly started crashing and restarting every time I try to watch it. This happens almost immediately after I play something, whether I'm streaming through the TV's internet connection or watching something that's native or plugged in separately. It goes black and then appears at the home page minutes later, and it has gotten increasingly worse to where we just unplugged it and have given up. I have looked up every potential solution and have tried the following... -Downloading all available/current system updates -Deleting apps to free up some space -Clearing cache on all apps -Checking wires/internet connection -Factory reboot None of the above solutions worked. So, I contacted a Best Buy representative to set up an online return and get a prepaid label to ship this back to Best Buy, and I was told that my only option is to bring the TV to the store. For those like me who live in an urban area and don't own a car, and not to mention we're going through a pandemic.....this is extremely frustrating. I can't exactly bring a 50 inch TV onto the subway as a 120 pound woman, hence the reason I had it shipped here in the first place. I guess I have to pay for an uber driver to help me get this to the store now. I'm disappointed -- I had saved up to buy myself a nice, upgraded TV, and after paying $300 dollars, I expected my TV to last a few good years, and I expected better customer service from Best Buy. Do yourself a favor and don't make the same mistake I did. Buy a different TV, and to my fellow city dwellers, think twice before ordering a large item from Best Buy if you can't walk to one.

Very good tv for the price easy to use and set up if anybody looking to a new TV i recommend this one.