Customer Ratings & Reviews

High quality tv and fast response time when opening apps!

Great tv for the price! I would recommend this tv to anyone that is looking for a good Christmas present!

Great TV for the cost I upgraded to a bigger model of this TV

Served me very well but I accidentally cracked the screen recently!

Good tv does not work on my Hotspot like my other two tvs. Had to get internet for it to work correctly.

Daughter loves her new tv with all the apps on it.

GREAT WORKS AND FINE LIGHT WEIGHT TV. LOVE IT.

Great tv for the price! I love the voice activated remote

Warranty replacement during 2020 took 6mo to accomplish.

Beautiful tc and features; however, 3 weeks after setting up and the tv is not responding to the remote. Good batteries. We have to unplug then replug the tv power cord for it to reset, then the remote works. Boo.

Fast delivery, easy set up and awesome price. Will recommend.

Bought as a Christmas gift and have not tried it out yet.

Buy this item for my patio good definition and simple to manage.

The product is very good, selection in store was good and store employee was very helpful.

it is a little hard to set up need more guidelines to setup.

Failed in under 2 years of service. Purchased new for my new home in 2021! It has failed as it refuses to cut off and turns on by itself! Not for me!

its just a tricky display. TV works well and the display is nice, but navigating through all these App is a nightmare. wish it was easier just to keep the few I actually use. might be easier for those familiar with the Amazon display

I love it for the price plus its 4 k haha, its smart and i mean what else is there that you would need.

I want to preface this review by saying that I've never had a bad experience with Best Buy, and not only that, I had an Insignia TV that I LOVED for 5 years, but please do not buy this TV, save yourselves. There is something seriously wrong with this TV, and I think it's a hardware issue - it randomly started crashing and restarting every time I try to watch it. This happens almost immediately after I play something, whether I'm streaming through the TV's internet connection or watching something that's native or plugged in separately. It goes black and then appears at the home page minutes later, and it has gotten increasingly worse to where we just unplugged it and have given up. I have looked up every potential solution and have tried the following... -Downloading all available/current system updates -Deleting apps to free up some space -Clearing cache on all apps -Checking wires/internet connection -Factory reboot None of the above solutions worked. So, I contacted a Best Buy representative to set up an online return and get a prepaid label to ship this back to Best Buy, and I was told that my only option is to bring the TV to the store. For those like me who live in an urban area and don't own a car, and not to mention we're going through a pandemic.....this is extremely frustrating. I can't exactly bring a 50 inch TV onto the subway as a 120 pound woman, hence the reason I had it shipped here in the first place. I guess I have to pay for an uber driver to help me get this to the store now. I'm disappointed -- I had saved up to buy myself a nice, upgraded TV, and after paying $300 dollars, I expected my TV to last a few good years, and I expected better customer service from Best Buy. Do yourself a favor and don't make the same mistake I did. Buy a different TV, and to my fellow city dwellers, think twice before ordering a large item from Best Buy if you can't walk to one.

Very good tv for the price easy to use and set up if anybody looking to a new TV i recommend this one.