Customer Ratings & Reviews

I can’t review the insignia TV because you sent me a Toshiba TV. At this point o don’t care, but I do think you should call before substituting items.

Literally zero stars for the tv and for the "help" i have received getting it fixed. This tv DOES NOT have a 2.1 hdmi port. Do not believe the specs. They are wrong. When i went to the store to complain the guy said the manager was not there and i would have to call the bestbuy CS number. Out of the 6 yes SIX people i talked to noone even knew how to begin to resolve my issue. It got to a point where i spent 11 hours between two days on the phone the majority was on hold. I went back to the store. The same dude i spoke to before then claimed to be the asst manager tells me he will call his tv tech. He comes back to lie to me to say its only for data transfer(?) This is a lie. An egregious one. I have an IT degree in info sys/cyber security. This is not remotely how this works. So i call him on his bs and THEN he offers me 10% off of another TV. That is HUNDREDS MORE. NO. I want a 4k tv with 2.1 HDMI for the price advertised.

The TV has at several time had an annoying white flickering. The first few times it was short lived and went away. Recently it has been going on for weeks and there is seemingly no fix. I have tried the recommended fixes but to no luck. May have to get another TV as watching is a hazard to vision.

3.5/5. Great price for the size. Picture quality is average at best. A good deal, regardless.

We initially were interested on getting a 50" TCL smart tv Roku edition. Unfortunately, they were out of stock. Rep assisting us found this Insignia fire edition smart tv and stated that it was comparable to the one we were looking at. We already had an amazon account so fire tv set up was easy. Some of the apps we downloaded worked for about a week and then we noticed issues we were having. Some of the streaming apps, when playing a movie, show, etc. the sound would be silent or sound as if a speaker was busted. Watching regular tv, no issues with sound. I had issues with ESPN app, it wouldn't allow me to access anything. I was on the phone with amazon support, they saw an influx of customers having the same issue with model (insignia) smart tv's having the same issue. No ETA on a resolution so far. Unfortunately, we cannot return/exchange since it's passed the 2 week return policy. I had to use my firestick in order for the apps i wanted to work, despite it being a fire tv edition. I paid for a "smart tv" but only have a regular TV now

For the price we paid for a solid smart TV, I expected it to last more than 2 years before the backlight went on the TV. Backlight issues are tough to have repaired and the cost to fix is more than it's worth...

Very disappointed. This TV didnt even last 2 yrs. Failed 9 days before 2nd yr. Picture quality was just ok as was sound. We had to buy a sound bar. No more Insignia for me. Junk.

15 days owned (today) and it started acting up about week and half ago. We don't live in town for return and haven't been able to yet. Was going to box up and travel 35 miles for return this weekend- but oh- can't. AFTER 15 DAYS! The TV shuts off 15 minutes after turning it on. We've checked all settings thinking it may be a timer and found no answer. Wasted our money and won't buy Insignia again ever.

Tv works ok. No problems at present. It could be cheaper in price

Bought two of these. 1 broke and no longer works (screen randomly has lines through it and has the screen of death - probably a circuit board issue after trying all standard hard reset fixes and still not working). 1 is still working (for now). Considering I bought two of these and 8 months later only one of them works is ridiculous.

Not the greatest looking tv but for the Black Friday price it was impossible to beat. It’s just an entry level tv so don’t expect perfection

I have only had this tv for 2 years and it no longer works. The screen is completely black and no one will honor the warranty to fix it or provide a new tv. A total loss.

It’s working ok. But there’s not enough storage on the tv for basic apps all of a sudden. So you can’t use those apps if they need to be updated. Then you’re required to buy an external usb for more storage

Tv price was a good deal but overall the picture quality was not as good as the name brand TV’S.

It’s an okay tv, I thought the picture quality would had been better but I wasn’t. It worked great but didn’t like the picture quality.

After changing channels the picture is blurred for about 4 - 6 secs. No idea why. Otherwise OK for the money.

Picture is great but the controls are terrible. I will never buy another TV that Amazon has made.

Remote is not good volume button gets stuck.it doesn’t have numbers to input a channel.

Have to constantly reset sound! Sound does not synch with persons speaking, drives us crazy Avoid this model

Tv is overall just ok, picture is ok and the firestick gets stuck and moves slow. Price was good