Customer Ratings & Reviews

The tv was in good condition but missing the ac adapter

I bought this T.V and was in the box for 2 months because I was in the process of moving and when I got my new apartment I installed it. Unfortunately after 8 months it died on me no image on the screen looks like the power supply or the display went out. I was so upset that I wanted to fly it out the window and smash it on the ground. INSIGNIA SUX! Cannot get anything back due to 30 day return policy. Now I don't have any T.V .. DONT BUY THIS T.V!!!

Worked long enough to add my apps then died and would not turn back on again. Tried Insignia troubleshooting help line with no luck. Returned and got a 50” TCL and much happier.

In less than 2 weeks I had to return this TV to Best Buy for an exchange. The TV developed a horizontal line through the middle of the picture. This was just a bad TV. I have had good luck with this brand, Best Buy took care of me.

The TV lasted 11 months and the picture went out I do have sound

Our screen turned dark grey/black while watching. We’ve only had it 1 1/2yrs. 1st tv we’ve ever owned to only last this long. Of course it’s outside the warranty. We will not purchase this brand again.

Worst TV ever! Lasted 6 months and then died, no picture, no sound, no fix either! Do your homework when buying TV’s cause I didn’t and didn’t get warranty either! TV’s aren’t what they used to be!

I’m still having problems using this new TV. Sometimes when I use the remote to power on the set it doesn’t turn on. There are times that I need to try several times to get the set to power on. I’m still considering getting a replacement TV for this current one.

I purchased this TV to display a menu, which requires nothing complicated but just a picture displayed. However the TV goes to sleep every 5 minutes and screen goes dark. I tried turning off the sleep/timer but it still goes to sleep, I contacted the TV’s customer service and they told me that it’s an automatic feature that can not be turned off. What a joke, I thought the representative was joking but no he was serious. So a total garbage if you ask me because it not doing what I need it to do, and stay on. Keep going to sleep every 5 mins, even if I set the timer to 240 mins.

Great TV for the price. This is my second one, and the led backlight burned out on this one too. I thought the first time was a fluke. This time it lasted 1 year and 3 months. If you buy this TV, MAKE SURE YOU BUY THE WARRANTY.

Worst!!! Didn’t even last a year!!! It was never dropped, or anything. The screen froze while watching a basketball game and when I realized it had frozen I thought NBA League pass was frozen mid feed. So I tried to exit the app and when that didn’t work I turned the TV off to then turn it back on and see a tv screen that was white and black and multiple colored lines all over it. Just don’t even bother with this purchase. I feel bad Amazon linked up with such a horrible tv company!!

bought it on 12-5-2020, its now 2-5-22 and its dead!!!!!!!!!!!!!!!!!!!!! Dont waste your money.

Dont buy. Screen went out after two years. Was hanging on the wall the whole time.

Had the tv 6 months to come home to the tv being pixles and nothing happened to it. Then have to wait 4 days for a service tech to come out to look at it since they dont do tv service in store over 42 in.

After having this TV for only 2 years, it has already started having major issues. The screen flickers with different colors and there are lines that show up on the TV. I’m not sure if this is due to over usage or if this was just a faulty model. Nonetheless, the TV is already out of warranty and now I’m out $332 after only 2 years. Don’t recommend.

They delivered my TV and left it on the porch in te rain . BOX was soaked.

Tv is so-so. Get the Roku version instead since easier to navigate and use

I was told you could get local channels using WiFi not true when it's spectrum

This is a poor T. V. It's only a matter of 5ime before the screen completely give out if you out a flashlight to it you can see that the it powers up there is just no picture. And it happens outside or warranty. Bestbuy requires that you have the box when returning. The first TV I had to buy a second so I could clqime it was the original and return it. This happened three times finally I trashed it. Didn't want to go through the entire buying a second TV so I could replace the initial TV. Don't buy this TV you will be sorry. I have bought insignia before and it was great this one is NOT...

Did not know i would lose Spectrum tv or have to rent a cable box.