Customer Ratings & Reviews
- Model:
- NS-50DF710NA21
- SKU:
- 6401029
Rating by feature
- Picture Quality
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.4 out of 5 stars
Customers are saying
Customers are satisfied with the picture quality, price, easy setup, and smart TV features of the 50" Class F30 Series LED 4K UHD Smart Fire TV. However, they have concerns about its durability, short lifespan, screen issues, remote control, and warranty.
This summary was generated by AI based on customer reviews.
Eh. There are other brands same price and better
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Eh. Price point is great, not the quality of the picture.
No, I would not recommend this to a friendGeek squad is absolute joke
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV with 2 year geek squad. Within the first week I realized that it was having a issue (which could happen with any electronic product). So I reached out to geek squad. Its been 2 months since then and issue still persists. Every time I have chat with live agent, it takes hours and keep getting transferred to specialist (don’t know why it takes soo many specialist to take care of one small item). Even when geek squad schedules tech for a in home appointment, tech never shows up on same day. You end up losing weeks in the process.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, there.
I want you to know that we deeply care about the experience our customers have when purchasing Insignia Products. This is why I would like to properly assist you by reviewing your situation whit this 50" Fire TV Edition TV. Please reach us at https://www.insigniaproducts.com/contact-us where we will gladly help you with this.
Cesar G. - Insignia Support
TV went out it less than 2 years
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV was great at first. I’ve had it less than two years in the picture went out. Now it’s junk.
No, I would not recommend this to a friend- Cons mentioned:Reliability
Sadface
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was pleased with the performance of the TV however it didn't last past two years and that was very disturbing.
No, I would not recommend this to a friend Rip off
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Let me go in and say a little tell you a little story I purchased this TV my first one it lasted one year started getting lines in it they replaced it because it was still under a year warranty the second one lasted one year it is not worth the money do not get this TV this is the worst purchase I have ever did each TV of this brand only lasted one year not worth the money the second TV I have sound and a black screen
No, I would not recommend this to a friend- Cons mentioned:Reliability
Not worth it!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth it…. Barely lasted a year & started having colorful vertical & horizontal lines whenever the TV was turned on.
No, I would not recommend this to a friend No good
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Siri stop working less than a year that wasn’t a good deal
No, I would not recommend this to a friendLess than 3 years and backlight has failed
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had this tv for less than 3 years. Was only located in 1 place, never moved...and the screen has gone dim. It appears the backlight has gone out.
No, I would not recommend this to a friendDo sleep on the warranties
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you purchase this tv, make sure you get a warranty, you get what you pay for. I purchase this tv 2 years ago, and it went out 2 years from the time of purchase. So yes buy a warranty and save yourself some headaches.
No, I would not recommend this to a friendInsignia TV review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall it’s ok. It took awhile for me to get used to it.
I would recommend this to a friendServes its purpose
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad. Not great but it does what it is suppose to do
I would recommend this to a friend- Cons mentioned:Reliability
Tv lasted 15 months
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV went out after 15 months, neither best buy nor Insignia wanted to honor any kind of warranty. I would not recommend these tvs to anyone.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Sandisk,
Thanks for taking the time and effort to leave a review. We do apologize if our product did not last. If you have any more questions or concerns, please call us at For us to fix the issue please give us a call at 888-237-8289.
Insignia Support,
Renee
- Cons mentioned:Reliability
Didn't even make the 6 month mark
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had this since this past Feb not even 6 months an it will not turn on. No damage to it. It's still mounted to the wall. From one night to the next will not turn on
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Angiec!
We realize that having a TV that is no longer turning on must be really frustrating for you. Please know that we will be more than happy to assist you with this situation, if you contact us on the link below.
Viridiana E.
Insignia Support
https://www.insigniaproducts.com/contact-us
- Pros mentioned:Picture quality
Not a good purchase
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV worked well for a couple months than green lines started showing up and now finally no picture at all 8 months later.. would not recommend
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi MillieD,
Thank you for taking the time to review our Insignia™ - 50" Class F30 Series LED 4K UHD Smart Fire TV. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
I would avoid at all costs
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst tv I have ever bought from Best Buy. I will never get a fire TV again. HDMI port resection is wonky, ify 4K performance with an Xbox and an Apple TV, and the biggest crime: the Fire TV interface, while seemingly nice, eats all available space and starts whining about space not long after you install a few apps. Adding a usb drive does almost nothing to fix this as the Fire TV doesn't use it for anything. TV has started locking up when used with an Apple TV after being off for a day - requiring a complete reboot. It’s updated, I’ve swapped out hardware, it’s the TV.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 50" Class F30 Series LED 4K UHD Smart Fire TV! We that you're having issues with the product. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
It’s okay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The color quality is not very good if you are watching from sides.
I would recommend this to a friend- Cons mentioned:Storage
Poor Quality
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Backlight died in less than 3 years. TV has so little storage it's actually impossible to use as a "smart tv". Actual garbage junk
No, I would not recommend this to a friend - Cons mentioned:Reliability
Disappointed
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv was great until it randomly burned out, unfortunately I’m outside of the warranty.
No, I would not recommend this to a friend - Cons mentioned:Remote control
Only lasted 5 months
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stoped working after 5 months. None of yhe apps would open so I reset it. Now its stuck on a screen that says "searching for your remote"
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi TamiraC,
We are sorry for the inconvenience you have experience with this product. For us to address the issue properly, please contact us at 1-877-467-4289 for further assistance.
Insignia Support
Lea
https://www.insigniaproducts.com/
Screen goes out
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is nice... while it lasts. Ive had it for just over two years and the screen is already going out. It started with lines across that could only be seen with certain colors and within a couple of months has migrated to a half blacked screen. I woudl say the quality is pretty bad.
No, I would not recommend this to a friend
