Customer Ratings & Reviews
- Model:
- NS-50DF710NA21
- SKU:
- 6401029
Rating by feature
- Picture Quality
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.4 out of 5 stars
Customers are saying
Customers are satisfied with the picture quality, price, easy setup, and smart TV features of the 50" Class F30 Series LED 4K UHD Smart Fire TV. However, they have concerns about its durability, short lifespan, screen issues, remote control, and warranty.
This summary was generated by AI based on customer reviews.
Poor excuse for a tv
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a poor T. V. It's only a matter of 5ime before the screen completely give out if you out a flashlight to it you can see that the it powers up there is just no picture. And it happens outside or warranty. Bestbuy requires that you have the box when returning. The first TV I had to buy a second so I could clqime it was the original and return it. This happened three times finally I trashed it. Didn't want to go through the entire buying a second TV so I could replace the initial TV. Don't buy this TV you will be sorry. I have bought insignia before and it was great this one is NOT...
No, I would not recommend this to a friend- Cons mentioned:Reliability
piece of junk, didnt last a year and a half
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought it on 12-5-2020, its now 2-5-22 and its dead!!!!!!!!!!!!!!!!!!!!! Dont waste your money.
No, I would not recommend this to a friend Do not buy Insignia Products!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The display went out in 2.5 years. I was told to buy a new TV by Best Buy tech support.
No, I would not recommend this to a friendScreen goes out
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is nice... while it lasts. Ive had it for just over two years and the screen is already going out. It started with lines across that could only be seen with certain colors and within a couple of months has migrated to a half blacked screen. I woudl say the quality is pretty bad.
No, I would not recommend this to a friendDisappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They delivered my TV and left it on the porch in te rain . BOX was soaked.
No, I would not recommend this to a friendThe Roku version is better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is so-so. Get the Roku version instead since easier to navigate and use
No, I would not recommend this to a friendCan't WiFi local stations
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was told you could get local channels using WiFi not true when it's spectrum
No, I would not recommend this to a friendDoes not work with spectrum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not know i would lose Spectrum tv or have to rent a cable box.
No, I would not recommend this to a friendEh. There are other brands same price and better
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Eh. Price point is great, not the quality of the picture.
No, I would not recommend this to a friendGeek squad is absolute joke
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV with 2 year geek squad. Within the first week I realized that it was having a issue (which could happen with any electronic product). So I reached out to geek squad. Its been 2 months since then and issue still persists. Every time I have chat with live agent, it takes hours and keep getting transferred to specialist (don’t know why it takes soo many specialist to take care of one small item). Even when geek squad schedules tech for a in home appointment, tech never shows up on same day. You end up losing weeks in the process.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, there.
I want you to know that we deeply care about the experience our customers have when purchasing Insignia Products. This is why I would like to properly assist you by reviewing your situation whit this 50" Fire TV Edition TV. Please reach us at https://www.insigniaproducts.com/contact-us where we will gladly help you with this.
Cesar G. - Insignia Support
- Cons mentioned:Reliability
Disappointed
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv was great until it randomly burned out, unfortunately I’m outside of the warranty.
No, I would not recommend this to a friend No good
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Siri stop working less than a year that wasn’t a good deal
No, I would not recommend this to a friendDo sleep on the warranties
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you purchase this tv, make sure you get a warranty, you get what you pay for. I purchase this tv 2 years ago, and it went out 2 years from the time of purchase. So yes buy a warranty and save yourself some headaches.
No, I would not recommend this to a friend- Cons mentioned:Reliability
Tv lasted 15 months
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV went out after 15 months, neither best buy nor Insignia wanted to honor any kind of warranty. I would not recommend these tvs to anyone.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Sandisk,
Thanks for taking the time and effort to leave a review. We do apologize if our product did not last. If you have any more questions or concerns, please call us at For us to fix the issue please give us a call at 888-237-8289.
Insignia Support,
Renee
- Pros mentioned:Picture quality
Not a good purchase
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV worked well for a couple months than green lines started showing up and now finally no picture at all 8 months later.. would not recommend
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi MillieD,
Thank you for taking the time to review our Insignia™ - 50" Class F30 Series LED 4K UHD Smart Fire TV. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
Only made it past warranty
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen has horizontal lines after just over a year. Picture quality also very wavering- so disappointed!!
No, I would not recommend this to a friend- Cons mentioned:Storage
Poor Quality
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Backlight died in less than 3 years. TV has so little storage it's actually impossible to use as a "smart tv". Actual garbage junk
No, I would not recommend this to a friend Insignia TV review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall it’s ok. It took awhile for me to get used to it.
I would recommend this to a friendServes its purpose
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad. Not great but it does what it is suppose to do
I would recommend this to a friendCheap but cheap
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It broke! Very quickly last two years only. Very sad. Whole left side gone for
No, I would not recommend this to a friend