Customer Ratings & Reviews
- Model:
- NS-50DF710NA21
- SKU:
- 6401029
Rating by feature
- Picture Quality
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.4 out of 5 stars
Customers are saying
Customers are satisfied with the picture quality, price, easy setup, and smart TV features of the 50" Class F30 Series LED 4K UHD Smart Fire TV. However, they have concerns about its durability, short lifespan, screen issues, remote control, and warranty.
This summary was generated by AI based on customer reviews.
Totally dead after minima use in less than 2 years
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Totally dead after sparse use in less than 2 years. I bought this for a bonus room and had used it minimally over that time. Screen totally dead (has sound), and now is a 50" paperweight. I didn't expect this to last 20 years, but not even 2? But, this is out of warranty, so am stuck. Last Insignia product I will ever buy.
No, I would not recommend this to a friendI would avoid at all costs
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst tv I have ever bought from Best Buy. I will never get a fire TV again. HDMI port resection is wonky, ify 4K performance with an Xbox and an Apple TV, and the biggest crime: the Fire TV interface, while seemingly nice, eats all available space and starts whining about space not long after you install a few apps. Adding a usb drive does almost nothing to fix this as the Fire TV doesn't use it for anything. TV has started locking up when used with an Apple TV after being off for a day - requiring a complete reboot. It’s updated, I’ve swapped out hardware, it’s the TV.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 50" Class F30 Series LED 4K UHD Smart Fire TV! We that you're having issues with the product. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
- Cons mentioned:Reliability
Didn't even make the 6 month mark
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had this since this past Feb not even 6 months an it will not turn on. No damage to it. It's still mounted to the wall. From one night to the next will not turn on
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Angiec!
We realize that having a TV that is no longer turning on must be really frustrating for you. Please know that we will be more than happy to assist you with this situation, if you contact us on the link below.
Viridiana E.
Insignia Support
https://www.insigniaproducts.com/contact-us
- Cons mentioned:Remote control
Only lasted 5 months
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stoped working after 5 months. None of yhe apps would open so I reset it. Now its stuck on a screen that says "searching for your remote"
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi TamiraC,
We are sorry for the inconvenience you have experience with this product. For us to address the issue properly, please contact us at 1-877-467-4289 for further assistance.
Insignia Support
Lea
https://www.insigniaproducts.com/
Bad quality
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Less than a year and the image already has flaws, The television has not moved from its place since it was purchased, it was installed and it has not suffered from misuse
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you very much for taking the time to review our Insignia™ - 50" Class F30 Series LED 4K UHD Smart Fire TV. I know that this could be an unfortunate situation that the image already has flaws in less than a year, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Insignia Support
Irene
www.insigniaproducts.com/support
Not a Good Long-term TV
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did its job while it lasted, but not a good long-term TV. Bought it for guest bedroom application but did not take long until the screen blacked out on it.
No, I would not recommend this to a friend- Cons mentioned:Reliability
UnhappyCustomer
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Barely (8) months and the television is no longer working. After researching this issue, the mother board has gone out. This is a known issue this these televisions.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi UnhappyCustomer,
Thanks for taking the time and effort to leave a review with ourInsignia™ - 50" Class F30 Series LED 4K UHD Smart Fire TV. We do apologize for this disappointing experience and thank you for bringing this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. We are continuously working on improving our products and processes and if you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com
It’s okay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The color quality is not very good if you are watching from sides.
I would recommend this to a friend- Cons mentioned:Reliability
DO NOT BUY
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV went blank after only 2 YEARS!! Prior to the screen going out we had no complaints , but this is unacceptable.
No, I would not recommend this to a friend Stinky & Hot
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have this TV for a couple days and couldn't stand the smell of burning plastic. It also threw a lot of heat. I traded up for another Insignia the same size but higher model and have been very happy so far
No, I would not recommend this to a frienddidn't last long
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.lasted for about two years then the screen went out, now i can't use it
No, I would not recommend this to a friendBad TV to buy due to manufacture defect
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had an issue with the motherboard I wouldn't recommend this TV cuz of the series has a problem with the motherboard and it caused me issues cuz of it catching on fire
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Dpbull95,
Thank you for taking the time to review our Insignia™ - 50" Class F30 Series LED 4K UHD Smart Fire TV. We are very sorry to read that you are having issues with the motherboard of the TV. For more questions and product support you may contact our customer service at 1 (877) 467-4289 Monday to Saturday 8am - 9pm CST.
Chelsea
Insignia Support
https://www.insigniaproducts.com/support
Rotten tomatoes
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this was a good tv minus the fact that it broke not even 2 years in bought April 2 2022, it is now September 2023 , yall need to replace it
No, I would not recommend this to a friend- Cons mentioned:Reliability
Bad picture
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After having the tv for exactly 1 year the tv blacked out and of course I couldn’t get a refund or exchange because it’s a year later. So basically I lost $320
No, I would not recommend this to a friend Fire
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good value for the price based on Fire feature and design.
I would recommend this to a friendNot actually 4k
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its not really 4K compatible with anything else but movies
No, I would not recommend this to a friendScreen stopped working a year in
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was working ok until about 6 months in it started freezing up and some spots on the screen image started lagging or going blank. This would happen sporadically and not due to my wifi network. It got progressively worse until two weeks after the year mark the screen froze while the audio kept going. The screen slowly went black at random by pixel and has since not shown any picture despite the screen being on.
No, I would not recommend this to a friendNOT HAPPY
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having issue with this TV...Have had it 30 days yet.
No, I would not recommend this to a friend- Cons mentioned:Reliability
Craptastic!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.garbage broke little over a year old no warranty nothing just buy a new TV
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Slick,
Thank you for writing a review about our Insignia™ - 50" Class F30 Series LED 4K UHD Smart Fire TV . We understand that you are having issue with the product. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Insignia Support
Marites
www.Insigniaproducts.com
Lines in picture, picture freezes
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good until it wasnt, purchased on 2/2022 .... 9/25/2023 tv has lines,picture is no longer clear. And Im told they will not cover repair.
No, I would not recommend this to a friend