Customer Ratings & Reviews
- Model:
- NS-50DF710NA21
- SKU:
- 6401029
Rating by feature
- Picture Quality
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.4 out of 5 stars
Customers are saying
Customers are satisfied with the picture quality, price, easy setup, and smart TV features of the 50" Class F30 Series LED 4K UHD Smart Fire TV. However, they have concerns about its durability, short lifespan, screen issues, remote control, and warranty.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Reliability
UnhappyCustomer
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Barely (8) months and the television is no longer working. After researching this issue, the mother board has gone out. This is a known issue this these televisions.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi UnhappyCustomer,
Thanks for taking the time and effort to leave a review with ourInsignia™ - 50" Class F30 Series LED 4K UHD Smart Fire TV. We do apologize for this disappointing experience and thank you for bringing this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. We are continuously working on improving our products and processes and if you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com
Bad quality
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Less than a year and the image already has flaws, The television has not moved from its place since it was purchased, it was installed and it has not suffered from misuse
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you very much for taking the time to review our Insignia™ - 50" Class F30 Series LED 4K UHD Smart Fire TV. I know that this could be an unfortunate situation that the image already has flaws in less than a year, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Insignia Support
Irene
www.insigniaproducts.com/support
Fire
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good value for the price based on Fire feature and design.
I would recommend this to a friendNot actually 4k
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its not really 4K compatible with anything else but movies
No, I would not recommend this to a friendStinky & Hot
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have this TV for a couple days and couldn't stand the smell of burning plastic. It also threw a lot of heat. I traded up for another Insignia the same size but higher model and have been very happy so far
No, I would not recommend this to a friendNot a Good Long-term TV
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did its job while it lasted, but not a good long-term TV. Bought it for guest bedroom application but did not take long until the screen blacked out on it.
No, I would not recommend this to a friendNOT HAPPY
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having issue with this TV...Have had it 30 days yet.
No, I would not recommend this to a friendOnly made it past warranty
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen has horizontal lines after just over a year. Picture quality also very wavering- so disappointed!!
No, I would not recommend this to a friend- Cons mentioned:Reliability
Bad picture
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After having the tv for exactly 1 year the tv blacked out and of course I couldn’t get a refund or exchange because it’s a year later. So basically I lost $320
No, I would not recommend this to a friend - Cons mentioned:Reliability
DO NOT BUY
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV went blank after only 2 YEARS!! Prior to the screen going out we had no complaints , but this is unacceptable.
No, I would not recommend this to a friend Bad Remote
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We like the TV but the remote is an issue. The batteries for the remote need to be replaced every week. We use this TV only a few times each week so we originally thought the issue was with the TV.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi!
I'm very sorry to read that the remote of your Insignia 50" Fire TV is draining the batteries too quickly. This is not the experience we wanted for you. Could you please contact us so we can offer you technical assistance?
Gaby G. Insignia Products | https://www.insigniaproducts.com/contact-us
insignia 50inch tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i purchased this on black friday for an amazing price.
I would recommend this to a friendBad TV to buy due to manufacture defect
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had an issue with the motherboard I wouldn't recommend this TV cuz of the series has a problem with the motherboard and it caused me issues cuz of it catching on fire
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Dpbull95,
Thank you for taking the time to review our Insignia™ - 50" Class F30 Series LED 4K UHD Smart Fire TV. We are very sorry to read that you are having issues with the motherboard of the TV. For more questions and product support you may contact our customer service at 1 (877) 467-4289 Monday to Saturday 8am - 9pm CST.
Chelsea
Insignia Support
https://www.insigniaproducts.com/support
Totally dead after minima use in less than 2 years
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Totally dead after sparse use in less than 2 years. I bought this for a bonus room and had used it minimally over that time. Screen totally dead (has sound), and now is a 50" paperweight. I didn't expect this to last 20 years, but not even 2? But, this is out of warranty, so am stuck. Last Insignia product I will ever buy.
No, I would not recommend this to a friendCurbside
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything went well at best but with curbside pickup
I would recommend this to a friendCheap but cheap
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It broke! Very quickly last two years only. Very sad. Whole left side gone for
No, I would not recommend this to a friendRotten tomatoes
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this was a good tv minus the fact that it broke not even 2 years in bought April 2 2022, it is now September 2023 , yall need to replace it
No, I would not recommend this to a friend- Cons mentioned:Reliability
Craptastic!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.garbage broke little over a year old no warranty nothing just buy a new TV
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Slick,
Thank you for writing a review about our Insignia™ - 50" Class F30 Series LED 4K UHD Smart Fire TV . We understand that you are having issue with the product. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Insignia Support
Marites
www.Insigniaproducts.com
Works as expected
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor display but works best based on money you paid
I would recommend this to a friendTV lasted 2 1/2 years, then screen died. AWFUL
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked fine until it died completely. Insignia and Best Buy should be ashamed for a product that can't last even 5 years.
No, I would not recommend this to a friend
