Customer Ratings & Reviews
- Model:
- NS-50DF710NA21
- SKU:
- 6401029
Rating by feature
- Picture Quality
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.4 out of 5 stars
Customers are saying
Customers are satisfied with the picture quality, price, easy setup, and smart TV features of the 50" Class F30 Series LED 4K UHD Smart Fire TV. However, they have concerns about its durability, short lifespan, screen issues, remote control, and warranty.
This summary was generated by AI based on customer reviews.
Bad Remote
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We like the TV but the remote is an issue. The batteries for the remote need to be replaced every week. We use this TV only a few times each week so we originally thought the issue was with the TV.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi!
I'm very sorry to read that the remote of your Insignia 50" Fire TV is draining the batteries too quickly. This is not the experience we wanted for you. Could you please contact us so we can offer you technical assistance?
Gaby G. Insignia Products | https://www.insigniaproducts.com/contact-us
insignia 50inch tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i purchased this on black friday for an amazing price.
I would recommend this to a friend- Cons mentioned:Reliability
Do not recommend
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after 1 year..I guess you get what you pay for.
No, I would not recommend this to a friend Nit such a great deal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed....purchased TV last month and already having problems with display the video is not working! This is yhe 2nd one I hsve purchased, the 1st lasted only 1 yr and a half.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi CarolC!
Thank you for taking the time to review our Insignia - 50" Class F30 Series LED 4K UHD Smart Fire TV, we are very sorry to heard you are experiencing this issue with one of our products, to help you problem please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we are more than happy to assist you regarding this matter.
Insignia Support
Alvin
www.insigniaproducts.com/support
Curbside
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything went well at best but with curbside pickup
I would recommend this to a friendNo 4K Gaming
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not support 4K gaming. I bought it hoping that it would support 4K gaming but it only supports 4k on Prime video only
No, I would not recommend this to a friendWorks as expected
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor display but works best based on money you paid
I would recommend this to a friend- Cons mentioned:Reliability
Stopped working right at a year
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted just under a year before it stopped turning on at all. Had other issues in the meantime.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Lauren,
Thank you for taking the time to review our Insignia™ - 50" Class F30 Series LED 4K UHD Smart Fire TV. I understand you found it uncomfortable to use since it only lasted for a year and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
- Cons mentioned:Reliability
Bad purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv didn’t even last me 2 full years. Reached out to the manufacture and they refuse to replace or fix it even though it hasn’t been 2 years yet.
No, I would not recommend this to a friend Good tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this tv for my daughter and she loves it!
I would recommend this to a friendDoesn't Last!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV was fine while it lasted but after 18 months well past the 1 year manufacturers warranty the back light on the set has died. What was thought to be a great buy from Best Buy has turned out to be not so. I was convinced by the great reviews on the Insignia brand to think that this store made brand is superior to others but it is not. Instead buying this brand it makes sense pay the upcharge for a warranty on the TV or get a better brand.
No, I would not recommend this to a friendNot worth it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this TV in May of 2022, the first 3 months it was fine but then while gaming it went black screen. Suddenly half my screen was dark while half still had my game on it. Slowly it turned fully back on but now I have streaks going across my screen. I have to wait 5 minutes after I turn it on to watch anything because it needs to warm up. I would replace it but I simply don't have the money for it.
No, I would not recommend this to a friend- Cons mentioned:Remote control
Junk don’t buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Junk, remote constantly unpairing or not able to pair. Tried to return today as it’s been a constant problem, denied. Buy something else.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Jared,
Thanks for taking the time and effort to leave a review our Insignia™ - 50" Class F30 Series LED 4K UHD Smart Fire TV. We sincerely apologize for this disappointing experience that you had with our product due to the remote control that keeps unpairing. We will use this feedback to make us better and to ensure we can provide you a satisfactory experience. We are continuously working on improving our products and their designs and if you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com
Deceptive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps turning on and off on itself,, its annoying...
No, I would not recommend this to a friend- Cons mentioned:Reliability
Bad
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV stop working after two years and I barely touched it.
No, I would not recommend this to a friend - Cons mentioned:Remote control
Insignia TV
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Remote keeps messing up. I purchased 3 remotes and they keep malfunctioning. Will never buy this brand again
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi West. Thank you for writing a review about our Insignia Smart Fire Tv. I apologize that the remote keeps messing up and you already purchased 3 remotes for this tv and still keep malfunctioning. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Mariepel C.| Insignia Products
https://www.insigniaproducts.com
Okay TV
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV was nice for about eight months when it started to have issues. The screen would turn all white with vertical and horizontal lines randomly and I had to get rid of it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 50" Class F30 Series LED 4K UHD Smart Fire TV, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Insignia Support
Shella
www.insigniaproducts.com/support
Didn't do homework
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't realize this was a best buy product. Picture is fine but sound is not. Also sorry I bought a fire tv. Did not understand the difference. Needed to set tv up with my Amazon password. Really no need for a streaming tv.
No, I would not recommend this to a friendNot even 2 years....
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well after two years, the screen has gone black and according to the FAQ, it appears this is a typical thing happening with this model. Will not buy an Insignia EVER again. Waste of money, you get what you pay for.
No, I would not recommend this to a friendDoes not last
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this tv 2 years ago and the backlights have already gone on it. What a waste of money.
No, I would not recommend this to a friend