Customer Ratings & Reviews
- Model:
- NS-50DF710NA21
- SKU:
- 6401029
Rating by feature
- Picture Quality
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.4 out of 5 stars
Customers are saying
Customers are satisfied with the picture quality, price, easy setup, and smart TV features of the 50" Class F30 Series LED 4K UHD Smart Fire TV. However, they have concerns about its durability, short lifespan, screen issues, remote control, and warranty.
This summary was generated by AI based on customer reviews.
Nit such a great deal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed....purchased TV last month and already having problems with display the video is not working! This is yhe 2nd one I hsve purchased, the 1st lasted only 1 yr and a half.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi CarolC!
Thank you for taking the time to review our Insignia - 50" Class F30 Series LED 4K UHD Smart Fire TV, we are very sorry to heard you are experiencing this issue with one of our products, to help you problem please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we are more than happy to assist you regarding this matter.
Insignia Support
Alvin
www.insigniaproducts.com/support
Screen stopped working a year in
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was working ok until about 6 months in it started freezing up and some spots on the screen image started lagging or going blank. This would happen sporadically and not due to my wifi network. It got progressively worse until two weeks after the year mark the screen froze while the audio kept going. The screen slowly went black at random by pixel and has since not shown any picture despite the screen being on.
No, I would not recommend this to a friendNo 4K Gaming
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not support 4K gaming. I bought it hoping that it would support 4K gaming but it only supports 4k on Prime video only
No, I would not recommend this to a friendGood tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this tv for my daughter and she loves it!
I would recommend this to a friendLines in picture, picture freezes
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good until it wasnt, purchased on 2/2022 .... 9/25/2023 tv has lines,picture is no longer clear. And Im told they will not cover repair.
No, I would not recommend this to a friendDeceptive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps turning on and off on itself,, its annoying...
No, I would not recommend this to a friend- Cons mentioned:Reliability
Stopped working right at a year
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted just under a year before it stopped turning on at all. Had other issues in the meantime.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Lauren,
Thank you for taking the time to review our Insignia™ - 50" Class F30 Series LED 4K UHD Smart Fire TV. I understand you found it uncomfortable to use since it only lasted for a year and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
Doesn't Last!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV was fine while it lasted but after 18 months well past the 1 year manufacturers warranty the back light on the set has died. What was thought to be a great buy from Best Buy has turned out to be not so. I was convinced by the great reviews on the Insignia brand to think that this store made brand is superior to others but it is not. Instead buying this brand it makes sense pay the upcharge for a warranty on the TV or get a better brand.
No, I would not recommend this to a friend- Cons mentioned:Reliability
Bad purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv didn’t even last me 2 full years. Reached out to the manufacture and they refuse to replace or fix it even though it hasn’t been 2 years yet.
No, I would not recommend this to a friend didn't last long
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.lasted for about two years then the screen went out, now i can't use it
No, I would not recommend this to a friendDidn't do homework
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't realize this was a best buy product. Picture is fine but sound is not. Also sorry I bought a fire tv. Did not understand the difference. Needed to set tv up with my Amazon password. Really no need for a streaming tv.
No, I would not recommend this to a friend- Cons mentioned:Remote control
Junk don’t buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Junk, remote constantly unpairing or not able to pair. Tried to return today as it’s been a constant problem, denied. Buy something else.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Jared,
Thanks for taking the time and effort to leave a review our Insignia™ - 50" Class F30 Series LED 4K UHD Smart Fire TV. We sincerely apologize for this disappointing experience that you had with our product due to the remote control that keeps unpairing. We will use this feedback to make us better and to ensure we can provide you a satisfactory experience. We are continuously working on improving our products and their designs and if you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com
- Cons mentioned:Reliability
Do not recommend
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after 1 year..I guess you get what you pay for.
No, I would not recommend this to a friend Okay TV
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV was nice for about eight months when it started to have issues. The screen would turn all white with vertical and horizontal lines randomly and I had to get rid of it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 50" Class F30 Series LED 4K UHD Smart Fire TV, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Insignia Support
Shella
www.insigniaproducts.com/support
- Cons mentioned:Remote control
Insignia TV
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Remote keeps messing up. I purchased 3 remotes and they keep malfunctioning. Will never buy this brand again
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi West. Thank you for writing a review about our Insignia Smart Fire Tv. I apologize that the remote keeps messing up and you already purchased 3 remotes for this tv and still keep malfunctioning. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Mariepel C.| Insignia Products
https://www.insigniaproducts.com
Not worth it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this TV in May of 2022, the first 3 months it was fine but then while gaming it went black screen. Suddenly half my screen was dark while half still had my game on it. Slowly it turned fully back on but now I have streaks going across my screen. I have to wait 5 minutes after I turn it on to watch anything because it needs to warm up. I would replace it but I simply don't have the money for it.
No, I would not recommend this to a friend- Cons mentioned:Reliability
Insignia TV dies
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv lasted 18 months then died. Warranty only 1 year. Tv repair says insignia is like hisense. Poor quality LED screens. Many failures.
No, I would not recommend this to a friend - Cons mentioned:Remote control
Insignia Fire TV
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the TV worked perfectly fine, a week later my remote doesn’t work and can’t connect to tv. Buy another remote connects to the TV but home button doesn’t work.
No, I would not recommend this to a friend - Cons mentioned:Reliability
Freezes and have to restart constantly
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv constantly freezes. We’ve only had it a few months but it was only returnable for one month unfortunately. Do not recommend.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello There,
Thank you very much for taking the time to review our Insignia - 50" Class F30 Series LED 4K UHD Smart Fire TV. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Insignia Support
Alvin
www.insigniaproducts.com/support
Bad quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is very poor. The colors are quite dark and dull. Tv doesn’t let me download Hulu and HBO which is a problem. If I had a car I’d definitely take this tv to the store to return it. It’s a waste of money.
No, I would not recommend this to a friend
