Customer Ratings & Reviews
- Model:
- NS-50DF710NA21
- SKU:
- 6401029
Rating by feature
- Picture Quality
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.4 out of 5 stars
Customers are saying
Customers are satisfied with the picture quality, price, easy setup, and smart TV features of the 50" Class F30 Series LED 4K UHD Smart Fire TV. However, they have concerns about its durability, short lifespan, screen issues, remote control, and warranty.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Reliability
Insignia TV dies
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv lasted 18 months then died. Warranty only 1 year. Tv repair says insignia is like hisense. Poor quality LED screens. Many failures.
No, I would not recommend this to a friend - Cons mentioned:Reliability
Freezes and have to restart constantly
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv constantly freezes. We’ve only had it a few months but it was only returnable for one month unfortunately. Do not recommend.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello There,
Thank you very much for taking the time to review our Insignia - 50" Class F30 Series LED 4K UHD Smart Fire TV. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Insignia Support
Alvin
www.insigniaproducts.com/support
- Cons mentioned:Remote control
Insignia Fire TV
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the TV worked perfectly fine, a week later my remote doesn’t work and can’t connect to tv. Buy another remote connects to the TV but home button doesn’t work.
No, I would not recommend this to a friend Bad quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is very poor. The colors are quite dark and dull. Tv doesn’t let me download Hulu and HBO which is a problem. If I had a car I’d definitely take this tv to the store to return it. It’s a waste of money.
No, I would not recommend this to a friendDisappointing
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased in February of 2022, died in November of 2023. Screen went out, vertical and horizontal lines.
No, I would not recommend this to a friendNever Will Purchase This Brand Insignia Again
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this TV on July 16, 2022. Beginning in August, I started to see white lines come across when the TV was on more than 30 minutes. Now, August 14, 2023 - TV is almost completely out. Of course I did not buy the extended warranty...and of course the TV went out one year, and one month AFTER manufacturer warranty expired. I do not recommend this TV unless you plan on using it every blue moon.
No, I would not recommend this to a friendInsignia 50"
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One year in and the sound is off, the screen has black blobs in it and the hdmi port is loose so you have to unplug it and replug it back in to "fix" the sound every time you turn the tv on.
No, I would not recommend this to a friendNot Compatible with Spectrum
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Insignia TV is very nice! BUT... The Fire TV software is horrible if you have Spectrum service. FIRE TV IS NOT COMPATIBLE with SPECTRUM INTERNET!!! Sad! Made me regret my purchase!
No, I would not recommend this to a friend- Cons mentioned:Reliability
Do not purchase
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after a year of use. Do not recommend.
No, I would not recommend this to a friend Vertical Collapse
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sadly the TV is experiencing vertical collapse at intervals
No, I would not recommend this to a friendAntenna
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have tried numerous times to do a channel scan, at the end it says I have like 27 channel, but when u go to channel management there are none. I would recommend this tv if your not using an antenna.
No, I would not recommend this to a friendDont bother...
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I buy all my electronics and household items from Best Buy never had issues however this tv Ive had since Dec 2022. Its April 2023 and I have to get another tech to come look at my tv because the remote doesn't connect to the tv. This is frustrating. I don't think ill ever buy another insigna tv again. Im glad I have the geek squad warranty on top of the manufacture warranty. Lets see how long it takes to get the tech out here again.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there. Thanks for your reply. Maybe the battery dead cause it doesn't connect to TV. Suggest to change a new pair battery. If issue still there, you could refer to this webpage troubleshooting solution: https://automatelife.net/insignia-fire-tv-remote-not-working/
Do not buy this!!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had it for only a year and one month. The screen went out and Best Buy wanted $99.99 just to get a diagnosis of what was wrong. There is no reason something like this should happen in such a small amount of time. Tvs should last for years, not barely over a year. When we tried to utube how to fix it, we saw several complaints about the same issue. Highly disappointed. I always had faith in Best Buy because I thought they were a good name company. I was wrong!
No, I would not recommend this to a friendDon’t expect any warranty even if you have one.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t even make it a year. It took an hour phone call to warranty dept to be passed around and told to hold for someone else. Finally they told me they would call me back and its been 2 days, with no call. Also no proof I placed warranty claim before it expires in 3 more days. Probably screwed. Never count on BB’s warranty, because it doesn’t really exist. Last time I ever buy anything from BB - at least Circuit City honored their warranty. Hope ya’ll go out of business soon.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi,
Thank you for taking the time to review our Insignia™ - 50" Class F30 Series LED 4K UHD Smart Fire TV. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
Do not buy
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product stopped working a year and a half later . Also had to buy additional products for storage USB space on the TV and that's just with the basic apps that come on the TV.
No, I would not recommend this to a friend.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv stays talking when I turn it off or change it to another channel it’s still playing the other channel i have to unplug the tv in order for it to stop talking
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Broke after 2 years
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke after 2 years of light use, had pretty good picture and sound but stopped working ..
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for writing a review about our Insignia™ - 50" Class F30 Series LED 4K UHD Smart Fire TV! We know how frustrating is that your unit stopped working. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Insignia Support
Shella
www.insigniaproducts.com/support
Didn’t last
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Died a month after the warranty expired. The screen stopped working entirely. Was a good tv otherwise.
No, I would not recommend this to a friendLess than two months and the screen isn’t working
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this tv less than two months ago & already calling geek squad because I can hear it but the screens blank.... unplugged it for a while, came back, still blank... was awesome while it worked though.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Samantha!
Thank you for sharing your experience with our 50" TV! We know that it is disheartening that your unit is giving you a black screen. Please allow us to assist you further in this case! Feel free to contact us at the link below.
Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
N/A
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Display went bad after a year of service Not the best resolution i have experieced.
No, I would not recommend this to a friend