Customer Ratings & Reviews
- Model:
- NS-50DF710NA21
- SKU:
- 6401029
Rating by feature
- Picture Quality
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.4 out of 5 stars
Customers are saying
Customers are satisfied with the picture quality, price, easy setup, and smart TV features of the 50" Class F30 Series LED 4K UHD Smart Fire TV. However, they have concerns about its durability, short lifespan, screen issues, remote control, and warranty.
This summary was generated by AI based on customer reviews.
No Subtitles, Avoid if you have hearing issues
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not purchase this TV if you have hearing disabilities! The menu button on the fire TV remote does not work so I cannot turn on subtitles or access the other menu features. None of the suggestions in a google search have worked and the Insignia help desk solution of checking for a system update does not work. The accessibility settings tab on the home screen only applies to videos. This appears to be a systemic problem across the Insignia Fire TV line. I also purchased two 24" Fire TV's and have the same problem with the menu tab which does not work. Avoid these models if you have a hearing disability.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello JoeT,
Thank you for taking the time out of your day to give us your intake on the television, I understand that this can be very frustrating. However, I must say that this TV has many features that control it and can be changed. Please contact us at Insignia so that we can see if anything can be done to fix the issues that you are having.
https://www.insigniaproducts.com/contact-us
Brian C. -Insignia Support
- Cons mentioned:Remote control
Insignia 50”
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Remote control keeps loosing connection with tv needs to be reprogramed daily. Batteries have been changed multiple times doesn’t make a difference same results.
No, I would not recommend this to a friend - Pros mentioned:Picture quality
Don’t buy
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv screen went completely dark after a year. Size of tv is nice. When it worked it was a good buy
No, I would not recommend this to a friend TV is no good after 20 months. Beware.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The backlight stopped working after a year and 8 months, the warranty is only good for 12 months. This TV was in my home gym and so it only saw moderate to low use as compared to other TVs in my home. Needless to say I will refrain from purchasing any Insignia televisions and recommend everyone else does as well.
No, I would not recommend this to a friendN/A
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Display went bad after a year of service Not the best resolution i have experieced.
No, I would not recommend this to a friendIt has worked fine until now.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It took me a while to review this product. After a few months of use, the tv now has a line in the middle of it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you very much for taking the time to review our Insignia™ - 50" Class F30 Series LED 4K UHD Smart Fire TV. I know that this could be an unfortunate situation that the tv now has a line in the middle of it, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Insignia Support
Irene
www.insigniaproducts.com/support
- Cons mentioned:Reliability
Only took 18months to die
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice while it lasted... abt 18 months in it went dark and out of warranty.
No, I would not recommend this to a friend Issue a Month in
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just over a month since purchase and the entire right side is now looking like a "green screen". No accident caused this - one minute watching it and all was fine - the next green screen - ugh
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thanks you very much for taking the time to review our Fire TV. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
Mistake
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased 2 TVs, and a DVD. Had a salesman that was no one we ever want again. Discouraged us from purchasing TV's that I felt we good ones and wound up with not great ones. Never again.
No, I would not recommend this to a friend- Cons mentioned:Reliability
Poor quality
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv has mysteriously gone out. Been mounted on for a year.
No, I would not recommend this to a friend Price - fitting quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is my second insignia tv . The delivery was delay for two days and received late night . TV leg did not attached properly. Looks like the hole is not right position to comes the bolt. So it has been unstable.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Herbie,
Thank you very much for taking the time to review our TV. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
Not impressed at all
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is not as good as some previous insignia TVs that I purchased. However the other ones were 39 inch TVs and I think the smaller size gave me a better picture
No, I would not recommend this to a friend- Cons mentioned:Remote control
Open box must have been emptied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn’t use the tv as it was missing the power cable, the remote, and didn’t even have the user’s manual. Really disappointed.
No, I would not recommend this to a friend Wrong description
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase this unit works good everything in box but being bought as an open box as an excellent condition it was not the case had some deep scratches on the screen….:
I would recommend this to a friend- Cons mentioned:Remote control
Issues with remote control
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The remote does not work, the Netflix button opens Disney+, and the entre/ok button does not work either.
No, I would not recommend this to a friend Price Exceptional, Not recommend.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to wait to use and view my Insignia a couple of months more before writing this review. I was in hopes that it would change to a positive experience. However, unfortunately, it has not.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, thank you for taking the time to leave a quick review of the 50" Class LED 4K UHD Smart Fire TV. I am sorry to read that you are having issues with your TV, I know how frustrating this can be when trying to enjoy your programing. Please feel free to give us a call at 1-877-467-4289 so we can take a look at some troubleshooting steps together.
Duban M- Insignia support
INSIGNIAPRODUCTS.COM/CONTACT-US
Dead TV
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Backlight dead after 2.5 years. It was a good tv until this but 2.5years isnt enough for the price
No, I would not recommend this to a friendMeh
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV was purchased in March 2021.. fine TV, but already not working. Not worth the hassle of repairing it. Truly disappointed in this purchase.
No, I would not recommend this to a friendNo good
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s messed up after a year it has lines going straight and it’s always freezing
No, I would not recommend this to a friendThis entire purchase has been a nightmare
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There is something super wonky about this TV. Certain programs that are shadowy/dark, the screen seems to get wobbly with waves.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi LauraW,
Thank you for the review. We do apologize for what happened. For us to fix the issue please give us a call at 888-237-8289.
Insignia Support,
Renee
