Customer Ratings & Reviews
- Model:
- NS-50DF710NA21
- |
- SKU:
- 6401029
Customer reviews
Rating 4.4 out of 5 stars with 7287 reviews
(7,287 customer reviews)Rating by feature
- Picture Quality4.4
Rating 4.4 out of 5 stars
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Brightness4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers are satisfied with the picture quality, price, easy setup, and smart TV features of the 50" Class F30 Series LED 4K UHD Smart Fire TV. However, they have concerns about its durability, short lifespan, screen issues, remote control, and warranty.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Meh
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV was purchased in March 2021.. fine TV, but already not working. Not worth the hassle of repairing it. Truly disappointed in this purchase.
No, I would not recommend this to a friendRated 2 out of 5 stars
Not impressed at all
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is not as good as some previous insignia TVs that I purchased. However the other ones were 39 inch TVs and I think the smaller size gave me a better picture
This review is from Insignia™ - 50" Class F30 Series LED 4K UHD Smart Fire TV
No, I would not recommend this to a friend- Cons mentioned:Remote control
Rated 1 out of 5 stars
Open box must have been emptied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn’t use the tv as it was missing the power cable, the remote, and didn’t even have the user’s manual. Really disappointed.
This review is from Insignia™ - 50" Class F30 Series LED 4K UHD Smart Fire TV
No, I would not recommend this to a friend Rated 1 out of 5 stars
Not even a year and TV is on its way out!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased my tv in December of 22, it's only October of 23 and the picture is already going like bffr. I noticed the picture moving in a weird way, but thought it was just the effects of the horror movie I was watching until it happened again during a comedy. I'm very annoyed because I purchased 2 of these things! Waste of money:(
This review is from Insignia™ - 50" Class F30 Series LED 4K UHD Smart Fire TV
No, I would not recommend this to a friendRated 2 out of 5 stars
This entire purchase has been a nightmare
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There is something super wonky about this TV. Certain programs that are shadowy/dark, the screen seems to get wobbly with waves.
This review is from Insignia™ - 50" Class F30 Series LED 4K UHD Smart Fire TV
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi LauraW,
Thank you for the review. We do apologize for what happened. For us to fix the issue please give us a call at 888-237-8289.
Insignia Support,
Renee
Rated 1 out of 5 stars
Don't buy this TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this TV. Picture just goes out and it sucks.
This review is from Insignia™ - 50" Class F30 Series LED 4K UHD Smart Fire TV
No, I would not recommend this to a friend- Cons mentioned:Reliability
Rated 1 out of 5 stars
Horrible
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV didn't even make it 2 years before completelt dying.
No, I would not recommend this to a friend Rated 2 out of 5 stars
Price Exceptional, Not recommend.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to wait to use and view my Insignia a couple of months more before writing this review. I was in hopes that it would change to a positive experience. However, unfortunately, it has not.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, thank you for taking the time to leave a quick review of the 50" Class LED 4K UHD Smart Fire TV. I am sorry to read that you are having issues with your TV, I know how frustrating this can be when trying to enjoy your programing. Please feel free to give us a call at 1-877-467-4289 so we can take a look at some troubleshooting steps together.
Duban M- Insignia support
INSIGNIAPRODUCTS.COM/CONTACT-US
Rated 1 out of 5 stars
Image went black and in cases flickering
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just bought this 50in Insignia TV yesterday. After powered, I noticed the image was flickering badly, also, when I was typing my login credentials, the letters was getting selected by itself on the virtual keyboard (jumping from letter to letter uncommanded), and during a various movies the image will go black while the sound was still playing. I am guessing that I was just not lucky because the stars show a different story. I will be returning this TV.
No, I would not recommend this to a friendRated 2 out of 5 stars
SCREEN POPS UP
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.HAVING TROUBLE WITH IT . SCREEN KEEPS GOING UP AND DOWN ABOUT ONE EIGHTH OF AN INCH AT THE BOTTOM . SOMETIMES IT IS OK THEN AFTER AWHILE SCREEN GOES UP ABOUT ONE EIGHTH OF AN INCH AGAIN
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi!
Thank you very much for letting us know about the screen popping up on your Insignia Fire TV. I know that a problem like this can be very annoying. Please, contact us at your earliest convenience, one of our agents will be able to help you.
Gaby G. Insignia Products | https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
Don’t buy this. You’ll buy new again soon after.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV display stopped working after a year and a half. Disappointing. Due to defective display. And Geek Squad won’t give much help. Didn’t expect to have to buy a new TV after only a year and a half. The TV regularly gets turned off and restarted to check for updates. Very unhappy with this Insignia TV. Insignia used to be a good brand. I have one that’s way older in the bedroom that’s still going.
No, I would not recommend this to a friendRated 2 out of 5 stars
Back light issues
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is good for about a year or so then the back light goes out. This is my second TV and they both had the same issues.
No, I would not recommend this to a friendRated 1 out of 5 stars
Short life span
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It had good quality screen while it lasted. The 1 star is for quality color in screen. But very slow in response. Lasts only a year! As the same with all the insignia TVs we have purchased. I am done with that brand .
This review is from Insignia™ - 50" Class F30 Series LED 4K UHD Smart Fire TV
No, I would not recommend this to a friendRated 2 out of 5 stars
Dead in less than 2 years
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased Jan 2021 Screen went out December 2022 I realize electronics have short lives these days, but this is unacceptable.
No, I would not recommend this to a friendRated 2 out of 5 stars
Great budget TV.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great if your on a budget but unfortunately it didn’t last for over 2 years for me. Screen went completely black.
I would recommend this to a friend- Cons mentioned:Reliability
Rated 1 out of 5 stars
Coco
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 15 months TV died. No picture no sound. Have lots other brand TVs several years old and they work perfectly
No, I would not recommend this to a friend - Cons mentioned:Reliability
Rated 1 out of 5 stars
Not a good buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My insignia tv went out a little over 2 months. The tv wasn’t broken it just went out.
This review is from Insignia™ - 50" Class F30 Series LED 4K UHD Smart Fire TV
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Dana,
Thank you for thee review. I do apologize if the product did not last. For us to fix the issue please give us a call at 877-467-4289.
Insignia Support,
Renee
- Cons mentioned:Reliability
Rated 1 out of 5 stars
Disappointed
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this TV for mom mom’s birthday in April, and not even two months later it is not working.
No, I would not recommend this to a friend Rated 1 out of 5 stars
Horrible. Do not buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible TV. Worked well for 3 months, but after that it lags constantly, will randomly restart while watching, and will switch apps on its own. Bought two different sizes of the insignia firetv and both are like this. Definitely get what you pay for with these. Neither one lasted a year.
This review is from Insignia™ - 50" Class F30 Series LED 4K UHD Smart Fire TV
No, I would not recommend this to a friendRated 1 out of 5 stars
Not ready for Prime Time
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While a great Black Friday price I've had issues with this TV. When I first set it up it was problems staying connected to my wifi for updates, even though my router is in the same room 6ft away from the TV. I had to hook up an ethernet cable to finish setup. With Netflix, Prime Youtube sometimes the screen is only filled 25%, other times it stretches a letterbox show out of proportion. Live TV will sometimes have a black screen with only sound. The only way to fix is this is to unplug the TV. Factory resets haven't helped. It's going back.
No, I would not recommend this to a friend













