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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 7288 reviews

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Rating by feature

  • Picture Quality

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.4 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are satisfied with the picture quality, price, easy setup, and smart TV features of the 50" Class F30 Series LED 4K UHD Smart Fire TV. However, they have concerns about its durability, short lifespan, screen issues, remote control, and warranty.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 333 Showing 6,641-6,660 of 7,288 reviews
  • Rated 1 out of 5 stars

    Image went black and in cases flickering

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought this 50in Insignia TV yesterday. After powered, I noticed the image was flickering badly, also, when I was typing my login credentials, the letters was getting selected by itself on the virtual keyboard (jumping from letter to letter uncommanded), and during a various movies the image will go black while the sound was still playing. I am guessing that I was just not lucky because the stars show a different story. I will be returning this TV.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV didn't even make it 2 years before completelt dying.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Tv until it died 5 months after the warranty ended

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not working over a year

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv was a good tv for the low price but the Back light went out 1year and 3 months after purchase.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product stopped working a year and a half later . Also had to buy additional products for storage USB space on the TV and that's just with the basic apps that come on the TV.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Dont Buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke after a year and 3 months. Warranty is 1 year. Waste of $300

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Does not last

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this tv 2 years ago and the backlights have already gone on it. What a waste of money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not even a year and TV is on its way out!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased my tv in December of 22, it's only October of 23 and the picture is already going like bffr. I noticed the picture moving in a weird way, but thought it was just the effects of the horror movie I was watching until it happened again during a comedy. I'm very annoyed because I purchased 2 of these things! Waste of money:(

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    SCREEN POPS UP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HAVING TROUBLE WITH IT . SCREEN KEEPS GOING UP AND DOWN ABOUT ONE EIGHTH OF AN INCH AT THE BOTTOM . SOMETIMES IT IS OK THEN AFTER AWHILE SCREEN GOES UP ABOUT ONE EIGHTH OF AN INCH AGAIN

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi!

      Thank you very much for letting us know about the screen popping up on your Insignia Fire TV. I know that a problem like this can be very annoying. Please, contact us at your earliest convenience, one of our agents will be able to help you.

      Gaby G. Insignia Products | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Coco

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 15 months TV died. No picture no sound. Have lots other brand TVs several years old and they work perfectly

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy this. You’ll buy new again soon after.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV display stopped working after a year and a half. Disappointing. Due to defective display. And Geek Squad won’t give much help. Didn’t expect to have to buy a new TV after only a year and a half. The TV regularly gets turned off and restarted to check for updates. Very unhappy with this Insignia TV. Insignia used to be a good brand. I have one that’s way older in the bedroom that’s still going.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Dead in less than 2 years

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased Jan 2021 Screen went out December 2022 I realize electronics have short lives these days, but this is unacceptable.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Back light issues

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is good for about a year or so then the back light goes out. This is my second TV and they both had the same issues.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this TV for mom mom’s birthday in April, and not even two months later it is not working.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Great budget TV.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great if your on a budget but unfortunately it didn’t last for over 2 years for me. Screen went completely black.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not ready for Prime Time

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While a great Black Friday price I've had issues with this TV. When I first set it up it was problems staying connected to my wifi for updates, even though my router is in the same room 6ft away from the TV. I had to hook up an ethernet cable to finish setup. With Netflix, Prime Youtube sometimes the screen is only filled 25%, other times it stretches a letterbox show out of proportion. Live TV will sometimes have a black screen with only sound. The only way to fix is this is to unplug the TV. Factory resets haven't helped. It's going back.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Not a good buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My insignia tv went out a little over 2 months. The tv wasn’t broken it just went out.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Dana,

      Thank you for thee review. I do apologize if the product did not last. For us to fix the issue please give us a call at 877-467-4289.

      Insignia Support,
      Renee BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Meh...

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for about a month Dog's tail hit it with little force and picture went out Good news is it was covered by warranty

    No, I would not recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv went out after a year and a half. I do not recommend

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very poor experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am nothing but disappointed with this TV. I’ve had to uninstall and reinstall apps frequently. Apps are usually slow to load. I’ve experienced tiling with the picture several times, other times the picture has a ripple like image. Using this TV for streaming has been very poor. I’ll definitely be looking for some kind of compensation, either replacement or refund, because so far this has been a very regrettable purchase.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi TheSouthernDandy,

      We appreciate your feedback and we're sorry about the issue. For further assistance, please contact Insignia 1-877-467-4289.

      Insignia Support
      Lea
      https://www.insigniaproducts.com/ BBY-ExBrand_Insignia

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