Customer Ratings & Reviews
- Model:
- NS-50DF710NA21
- SKU:
- 6401029
Rating by feature
- Picture Quality
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.4 out of 5 stars
Customers are saying
Customers are satisfied with the picture quality, price, easy setup, and smart TV features of the 50" Class F30 Series LED 4K UHD Smart Fire TV. However, they have concerns about its durability, short lifespan, screen issues, remote control, and warranty.
This summary was generated by AI based on customer reviews.
Meh...
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for about a month Dog's tail hit it with little force and picture went out Good news is it was covered by warranty
No, I would not recommend this to a friendDoesn't work with all Alexa features
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok tv but it doesn't work to set up as a smart speaker system with other Alexa devices
I would recommend this to a friendExtremely slow TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ever Since I bought this TV, I am facing different kinds of issues. Sometimes TV takes forever to turn on and tv remote is pathetic, it never works for the first time. I have to repeatedly press buttons to make it work. I am happy to return this TV and switch to some other brand if given an opportunity. I have to replace TV remote's battery every month to make it work.
No, I would not recommend this to a friend- Cons mentioned:Reliability
Do not buy
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My tv went out after a year and a half. I do not recommend
No, I would not recommend this to a friend Screen broke after two years
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap components add up to a screen that starts flickering with lines of color running behind the image. The tv didn’t last a year. The OS is painfully slow and I hated turning this thing on only to have to wait to switch inputs to my Apple TV that actually runs at a decent speed. So now I have a screen that’s malfunctioning with no option but to replace. Trash.
No, I would not recommend this to a friendVery poor experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am nothing but disappointed with this TV. I’ve had to uninstall and reinstall apps frequently. Apps are usually slow to load. I’ve experienced tiling with the picture several times, other times the picture has a ripple like image. Using this TV for streaming has been very poor. I’ll definitely be looking for some kind of compensation, either replacement or refund, because so far this has been a very regrettable purchase.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi TheSouthernDandy,
We appreciate your feedback and we're sorry about the issue. For further assistance, please contact Insignia 1-877-467-4289.
Insignia Support
Lea
https://www.insigniaproducts.com/
Not good for streaming
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV disconnect after 15 mins while streaming if you pause the show you’re watching. Very annoying. I retuned it.
No, I would not recommend this to a friendWaste of money
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as a Christmas present for my parents Dec 2021. It kept getting strange patterns in the picture-lines, big halos. Tried to restart to get rid of the lines and the screen was so dark you couldn’t make out a picture. Tried all the troubleshooting, left it off all night and tried again the next day, same thing. Have to get a new tv now.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 50" Class F30 Series LED 4K UHD Smart Fire TV, we're very sorry to read you are experiencing this issue with one of our products, please contact us using the link below, we'll be more than happy to assist you regarding this matter.
Insignia Support
Shella
www.insigniaproducts.com/support
Tired of tv
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv lasted about a year then got lines and died today
No, I would not recommend this to a friendInsignia TV
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I only had this TV a bout a year and a half and has crapped out on me already. The screen went black and I can not get it
No, I would not recommend this to a friendRun
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the tv I purchased on 7/11 is now not returnable (15 days from purchase is a joke) and I suspect it has a bad tuner. unfortunately, it took several weeks to eliminate the possibility that I had a problem with my rig (5th wheel rv). the tech support I just spoke with hung-up on me after he told me to reposition the antenna several times and I had to correct him that the signal was NOT coming from an antenna but was cable tv signal in this park (and the other tv installed is fine).
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for writing a review about our 50" Fire TV! We know how annoying is that your unit is not working properly with the channels and tuner. We would love to assist you further in this situation! Please feel free to contact us at the link below to get assistance with your unit.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
- Cons mentioned:Reliability
Unreliable brand.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very unreliable. Stopped working 16 months after purchase.
No, I would not recommend this to a friend Not what I was hoping for
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would love to give this more stars because i love being able to control everything with Alexa, but i am constantly having to restart because of lack of sound.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Felinek99!
Thank you for writing a review about our 50" Class F30 Series LED 4K UDH Smart Fire TV! We know how frustrating is that your TV is having a lack of sound. We would love to assist you further in this situation! Please feel free to contact us at the link below.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Not what I thought it was
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good tv if you are steaming, however, if you’re watching tv using cable or DIRECTV you’ll have issues with the input
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Justme,
Thank you for taking the time to review our Insignia™ - 50" Class F30 Series LED 4K UHD Smart Fire TV. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
Get extended warranty
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv started pixelating the week after the manufacture warranty ended
No, I would not recommend this to a friendPicture problems 1 years old
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just over a year and there are yellow, red and blue horizontal lines across the screen. They are very thin, they only display on certain colors, (not always present) and there could be three of them. There could be 30 of them. It’s common on this brand, search it up. I regret buying it.
No, I would not recommend this to a friend- Cons mentioned:Reliability
Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Broke when I open it , Trying to find the time where I can bring it back and hopefully get it replaced
No, I would not recommend this to a friend - Cons mentioned:Reliability
Garbage
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage, garbage. TV stopped working after warranty expired
No, I would not recommend this to a friend - Cons mentioned:Reliability
Garbage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted 21 days and now it won’t turn on…. Can’t get through to anyone about warrenty….
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Pete. Thank you for taking the time to leave a review on Insignia™ - 50" Class F30 Series LED 4K UHD Smart Fire TV. We deeply apologize for causing you so much trouble after experiencing this issue. We want to help you fix this issue. Kindly contact us.
Mary II Insignia Products II https://www.insigniaproducts.com/contact-us
too much constant software updating
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.too much constant software updating otherwise picture is ok compared to value for price paid - remote is a little sluggish to respond and so is the operating system
No, I would not recommend this to a friend