Customer Ratings & Reviews
- Model:
- NS-50DF710NA21
- SKU:
- 6401029
Rating by feature
- Picture Quality
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.4 out of 5 stars
Customers are saying
Customers are satisfied with the picture quality, price, easy setup, and smart TV features of the 50" Class F30 Series LED 4K UHD Smart Fire TV. However, they have concerns about its durability, short lifespan, screen issues, remote control, and warranty.
This summary was generated by AI based on customer reviews.
Insignia 50” unreliable.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not recommend, had two 50” tvs within 2 years. The first one died after 14months. I had a warranty so best buy replaced it with a similar 50” tv that quickly developed a picture problem looked like the bottom of the picture was overlapped back on the bottom of the screen. So bad it was unwatchable.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Jamie,
Thank you for taking time to write a review our Insignia™ - 50" Class F30 Series LED 4K UHD Smart Fire TV. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.
Dina || Insignia Support || https://www.insigniaproducts.com/
- Cons mentioned:Reliability
Works for 2 years
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy, i bought this one and 2 55" both of my worked for a year maybe or 2. Im scared this one is next
No, I would not recommend this to a friend Not so happy
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv tube went out on me today only after year and a half of use. I was watching a very good movie then tv blacked out.
No, I would not recommend this to a friendWaste of money
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV on May 2, 2022. Today is May 8 2023. TV has maybe been used 100 hours in that time. Unfortunately, the warranty just expired and the TV has just within last seek having vertical, mostly white lines coming and going on the screen and freezing up within moments of turning it on. Complete waste of money.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Jamie. Thank you for writing a review about our Insignia Smart Fire Tv. We know how frustrating it is that you are experiencing vertical and mostly white lines on your unit and freezing up everytime you turn it on. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Mariepel C.| Insignia Products
https://www.insigniaproducts.com
Bad quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is great only for 2 months. Now the back led flickering. Not recommended. Have been used seiki over 6yrs no problem on picture. New tv low quality.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, thank you for taking the time to leave a quick review of the 50" Class LED 4K Smart Fire TV. I am sorry to read that you are having image issues with your TV, I know how frustrating this can be when trying to enjoy your product. Please feel free to contact us at 1-877-467-4289 so we can take a look at some troubleshooting steps together.
Duban M- Insignia support
INSIGNIAPRODUCTS.COM/CONTACT-US
Doesn’t last
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had the tv for 2 years on the 21st of February this year and today March 1st the tv just went all black so I guess the backlight went out. I’m pretty sure is better to get a new tv than to get this fixed seeing as this problem will probably continue to happen. Don’t waste your money and just invest into something that you want to last.
No, I would not recommend this to a friendInsignia 50in 4k tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a nice size tv, the only issue is that the apps run slow and sometimes it crashes and freeze. Other than that, I can't complaint since I got it very cheap.
No, I would not recommend this to a friendPurchase only if you have time to set it up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Went through countless software updates when first turned on, took an hour. Menus not easy to navigate either
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Chad,
Thank you very much for taking the time to review our Insignia - 50" Class F30 Series LED 4K UHD Smart Fire TV. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Insignia Support
Alvin
www.insigniaproducts.com/support
You get what you pay for
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you want a big TV for a small price, you'll get that with this TV. But you'll also get s picture that shudders, a lot of blur, a headache, and occasional nausea.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thank you for letting us know about the situation you are experiencing with your 50" TV. This does not seem like normal behavior, so I will like to suggest to get in touch with us at the link below so we can help you troubleshoot the device and review what options we can provide you as we know how important the unit is for you.
Itzel I. - Insignia Support. https://www.insigniaproducts.com/contact-us
Stopped working after 6 months
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t last as long as I thought it would. Screen randomly stopped working after 6 months
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 50" Class F30 Series LED 4K UHD Smart Fire TVer. I understand how exciting a new purchase can be and how upsetting it is that it Screen randomly stopped working after 6 months, that's why I would kindly ask you to contact us if you ever encounter another issue with your appliance, we'll be more than happy to provide any needed assistance.
Insignia Support
Irene
www.insigniaproducts.com/supp
Dead tv
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV lasted me a total of 15 months. The TV was off when a storm and power surge happened. TV hasn't worked since. Not sure if it was natural causes or surge. The red stand by light is on. Warranty just expired. Good luck!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Brian,
Thank you for writing a review about our Insignia™ - 55" Class F30 Series LED 4K UHD Smart Fire TV. We understand that you are having issue with the product. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Insignia Support
Marites
www.insigniaproduct.com
- Cons mentioned:Reliability
No longevity
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved the TV, untill it quit working one month after the warranty expired.
No, I would not recommend this to a friend - Cons mentioned:Reliability
Low quality
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Randomly stopped working after 8 months. Don’t buy.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi KhalidH!
Thank you for taking the time to review our Insignia - 50" Class F30 Series LED 4K UHD Smart Fire TV, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Insignia Support
Alvin
www.insigniaproducts.com/support
- Cons mentioned:Reliability
Don’t buy!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would not recommend. Stopped working in less than 8 months.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi RanseyB,
We do apologize for the inconvenience caused. We would be happy to troubleshoot it and check your options for you. Please feel free to contact us at 1 (877) 467-4289 Daily 8am - 9pm CT, and we will gladly assist you in the best way possible.
Chelsea
Insignia Support
http://www.insigniaproducts.com/
Hate this TV
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not a fan of this TV. It continually tells me that I am out of space to update apps, yet it won't let me clear space. Then, it won't let me watch the channels it says it needs to update. So i can't watch the channel and can't update it to watch it.
No, I would not recommend this to a friendBad Purchase
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased in March 2021. This was not a good purchase. I have had issues with it constantly. I have had to constantly do a factory reset because it does not work properly after downloading so many apps. Now it has sound but no picture. I used my phone’s flashlight. I could see the pictures in the background that indicated that the TV is on but the picture is not displayed on the screen.
No, I would not recommend this to a friendPiece of GARBAGE- DO NOT BUY- NEVER AGAIN
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does NOT even garner a nester review.Piece of garbage. Bought on August 14,2022. In December it would lock up after about two hours of usage, could not change channels or turn off , had to unplug and plug back in. Yesterday it turned on snow on the entire screen and only lit on one side. Through out the original packaging
No, I would not recommend this to a friendGood while it lasted
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was so happy when I purchased this TV 3/21, that I picked up another one the next month. Unfortunately, the first TV died (black screen) a few days ago 9/22. Three days later my other TV is ruined (only half of screen works). That's a years and a half on both. I guess that's to be expected for the cheap price tag, but very disappointing none the less.
No, I would not recommend this to a friend- Cons mentioned:Remote control
Bad brand
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned once for a power defect, bought again and now the remote doesn’t work
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi MrPresident,
Thank you for taking the time to review our Insignia™ - 50" Class F30 Series LED 4K UHD Smart Fire TV. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
Waste of $$
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Died right at the 2 year mark. It started about 6 months ago with lines across the screen... and today, the whole thing went black.
No, I would not recommend this to a friend