Customer Ratings & Reviews
- Model:
- NS-50DF710NA21
- SKU:
- 6401029
Rating by feature
- Picture Quality
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.4 out of 5 stars
Customers are saying
Customers are satisfied with the picture quality, price, easy setup, and smart TV features of the 50" Class F30 Series LED 4K UHD Smart Fire TV. However, they have concerns about its durability, short lifespan, screen issues, remote control, and warranty.
This summary was generated by AI based on customer reviews.
All faces have shadows
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality is very poor, attempted suggested settings, no help still very poor quality picture with shadows
No, I would not recommend this to a friendHorrible
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv was fine one day and the next the screen is black with a line on the top. Seems this is a common issue. I wish I read the bad reviews a bit more.
No, I would not recommend this to a friendWORST PURCHASE EVER
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not waste your time, unless you see yourself shopping for a new TV in 18 months. Product was ordered on 3/5/22 and died on 10/21/23. Screen went really dark and flickered. No way of coming back to life. Always bought Samsung and took a chance here
No, I would not recommend this to a friendService Please?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The t.v. does not work at all. Ya'll should be ashamed of yourselves for not even plugging the t.v. in to make sure it worked before selling it. The screen doesn't even light up. It's totally black. If that is what you considered satisfactory condition, I'd hate to see good as new. The worst part is the customer service. They did they'd call but never did. This site is plain old sorry.
No, I would not recommend this to a friendLost Picture after 2yrs
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy! After 2yrs lost picture! Intermittent problems of losing picture befor it finally lost for goid. BB will charge me $99 to have someone come to my house for diagnostic! I shouldn’t have to pay! The TV should last longer than 2 yrs!!! Never buy again!!
No, I would not recommend this to a friendDead tv, not good Best Buy service either
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I used to be a fan of Best Buy, but no more unfortunately. Tv went black within 3 weeks. They wouldn’t replace it. Geek squad came out to my home (during the 6 hour time frame provided) and didn’t have any parts. Now they will be out again next week hopefully to finally fix it. It’s been 2.5 weeks now without a working television, and counting.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, Jason.
I would like to express my concern about your experience with this 50" Fire TV. We deeply care about the performance of our products and I would like to further review your situation. This is why I kindly ask you to reach us at https://www.insigniaproducts.com/contact-us
Cesar G. - Insignia Support
- Cons mentioned:Reliability
Save your money
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good only had for short period of time and it stops working for no reason
No, I would not recommend this to a friend Do not waste your money!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When i purchased this tv on November 27. 2020 I thought "what a great deal". I was happy with it as it was a Christmas gift. Well it fooled me. It literally died on November 29, 2021. I guess you get what you pay for.
No, I would not recommend this to a friendTV didn't last
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a nice TV for the price but it didn't last, you get what you pay for, the screen just the sudden started (Nov 20th 2023) displaying lines on the entire screen moving from left to right and right to left, we bought it in Mar 6, 2022
No, I would not recommend this to a friend- Cons mentioned:Reliability
Reconsider
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had for less than 30 days and already glitching.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you very much for taking the time to review our Insignia™ - 50" Class F30 Series LED 4K UHD Smart Fire TV.I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Insignia Support
Shella
www.insigniaproducts.com/support
DO NOT GET IT
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful TV when it works. I've had two. The first died within a month, The second after 4 months. Unfortunately, if you live a few hours away from a store, exchanges are horrid. A full month until a replacement TV can be delivered and no other options are given. Horrible service. Horrible TV
No, I would not recommend this to a friendBuzzing sound
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not to happy with the buzzing sound. I have two insignia Tv’s one is a roku and the other I just bought it this fire-stick tv. The roku tv I don’t have a problem with love it and very happy with it. The firestick tv I hate. This is the second tv I returned the first one thinking it was just that tv. No it’s definitely all these models. I would not recommend this to anyone. Like me this is going to bug the crap out of me when watching tv.
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was to replace another TV. So far good. We enjoyed having a great purchase and the picture clear
I would recommend this to a friend Lines appeared after a few months
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the tv in October ‘22 and it went out in August. Didn’t have it a year before the lines started appearing on the screen. I was told it was a main panel. This tv has a lot of returns so I swapped it out for a Toshiba. I hope that one is better.
No, I would not recommend this to a friend50in.tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice picture valume is not good. .
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi!
Thank you very much for taking time off your day reviewing the Insignia 50" Fire TV. I'm very sorry to read that the volume was not what you were hoping for, Here at Insignia we value your opinion, so I will be sending your helpful comments over so we can keep bringing you the best products for the best price.
Please, feel free to contact us in case you ever need assistance, our door is always open.
Gaby G. Insignia Products | https://www.insigniaproducts.com/contact-us
Even the Replacement didn't last
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The original TV and the Replacement both went out within 1 year
No, I would not recommend this to a friendUnreliable
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice reasonable Fire TV until the power supply/back light died after a year and a half. Then not so much.
No, I would not recommend this to a friendNot a good buy
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Image after goes black and you can hear voices but unable to see anything forcing me to unplug it rest the tv
No, I would not recommend this to a friendOkay tv
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this tv for 139 so for that price not bad at all but the picture quality is g that good
No, I would not recommend this to a friendDon't waste your money!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV lasted 1 year before the pixels started going out and 2 months after the entire screen went white. ALL pixels went out. It WAS a good tv but the screen apparently is junk since it didn't last but a year. It was on a dresser so it never got touched or damaged in any way.
No, I would not recommend this to a friend