Customer Ratings & Reviews
- Model:
- NS-50DF710NA21
- SKU:
- 6401029
Rating by feature
- Picture Quality
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.4 out of 5 stars
Customers are saying
Customers are satisfied with the picture quality, price, easy setup, and smart TV features of the 50" Class F30 Series LED 4K UHD Smart Fire TV. However, they have concerns about its durability, short lifespan, screen issues, remote control, and warranty.
This summary was generated by AI based on customer reviews.
Don't Buy!!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had this TV as some of the other customers (a Year). There are lines through out the tv making it impossible to watch. It is a waste of money. I wish there was a simple fix.
No, I would not recommend this to a friendTv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just to have something look look at but if You can afford to get better please do so
No, I would not recommend this to a friendUnhappy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not too happy with the picture quality. I would not recommend.
No, I would not recommend this to a friendDisatisfied
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv has not worked properly since purchase. I ordered a 2 year geek squad coverage but apparently not processed with purchase. Repair is more than tv is worth now.
No, I would not recommend this to a friendDecent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only problem with the tv is that it doesn’t play full screen on movies.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi BPoche,
Thank you for taking the time to review our Insignia™ - 50" Class F30 Series LED 4K UHD Smart Fire TV. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
TV for cheap
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.for price per performance its not bad but getting it to start from off seems to be a pain
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi!
I am sorry to read that you are having issues getting the TV started. Please know that if you have any questions about your TV, or if there is an issue with it, you can contact us on the link below, and we will gladly assist you.
Viridiana E. Insignia Support https://www.insigniaproducts.com/contact-us
BACKLIGHT HORRIBLE QUALITY
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The other reviews regarding the backlight are correct. Almost 16 months to the day the backlight went out. It is more cost effective to buy a new tv then to mess around with replacing parts.
No, I would not recommend this to a friendSpeakers are junk!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV worked well for the 1st 2 days. Then the speakers started doing this loud buzzing. I thought it was a manufacturers defect, so I brought it back and exchanged for the same TV. Same exact thing. Played fine for the first day. Next day speakers making a loud buzzing. Will return today for a different TV.
No, I would not recommend this to a friendWorst experience! Do not buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke upon unboxing. I purchased this for my daughters dorm room and left it in the box and original packaging. There is only a 14 day return exchange window, we missed the window by 5 days. I have received nothing but the run around on getting this fixed or replaced.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi There!
Thank you for taking the time to review our Insignia - 50" Class F30 Series LED 4K UHD Smart Fire TV, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Insignia Support
Alvin
www.insigniaproducts.com/support
Don’t buy it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Done buy this TV. Backlight will fail within 14 months and BestBuy will not fix it it or exchange it. This TV is not worth the value and they should be ashamed to put out such a product.
No, I would not recommend this to a friendPoor quality
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1 week after warranty, screen went black. I went back and checked reviews and it seems many have the same issue. Get extended warranty if you decide to purchase.
No, I would not recommend this to a friendNot worth the hassle
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product was broken . Had to return it and pay full price for it even though I bought it as an "open box " deal. Wouldn't recommend at all. I would have saved more just by waiting for black friday. Less than 2 weeks later I saw it at Walmart for 290.00 what a waste of time, energy and I will not be back for electric items at this store again.
No, I would not recommend this to a friendTv lifespan
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this tv only lasted 1 year then it went black screen
No, I would not recommend this to a friendDOA
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen was damaged when I got it. Also, when trying to set it up I scanned qir code to get to the Samsung enrollment website and I was unable to create an account because it said my phone number was invalid so I could not complete setup. Returned to Best Buy and bought an insignia tv.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thank you for taking the time to leave a review. I am truly sorry to read about the inconvenience you experienced in getting this Insignia Smart Fire TV. We do have a variety of models so I am sure you can find one that works out for you. In the case that you still have this, feel free to contact my team for further help.
Dina | Insignia Support | https://www.insigniaproducts.com/contact-us
Buyers Remorse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is a gimmick. Everything is geared towards paid apps. Never seen a smart tv that doesn’t recognize a cable box. Bought it for my moms but wish I spent a little more on a traditional smart tv! SMH
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Khills720,
Thanks for taking the time and effort to leave a review with our Insignia™ - 50" Class F30 Series LED 4K UHD Smart Fire TV. All feedback is highly appreciated, as it enables us to further develop our products and services. We are continuously working on improving our products and their designs and if you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com
Okay product.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good value. Picture quality is not good. Sound is okay.
No, I would not recommend this to a friendWorst TV I’ve ever purchased
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted three weeks and no longer works. HDMI will not work and neither will playback on just about everything. Save yourself the hassle and don’t buy a thing from Best Buy. They offer zero help
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello BrittanyB,
We do apologize for what happened to your Insignia™ - 4.1 Cu. Ft. High Efficiency Top Load WasherInsignia™ - 50" Class F30 Series LED 4K UHD Smart Fire TV. Please know that we are improving the quality of this product by considering our customers feedback, however I'd like you to contact our support team for further assistance at 1 (877) 467-4289 Daily 8am - 9pm CT.
Insignia Support
Molina
www.insigniaproducts.com/support
TV
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2ND ONE -BLACK FRIDAY DEAL -AND AFTER 1 YEAR THE PICTURE GOES BLACK
No, I would not recommend this to a friendDISLIKE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you leave it on cable the picture will start going in and out. From small to big.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi!,
Thank you so much for writing a review for our 50" Class F30 Series LED 4K UHD Smart Fire TV, we would like to apologize for the experience that you went through and we know this can be disappointing. I'd really like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link bellow.
Roberto E.
www.insigniaproducts.com/contact-us
This brand don’t buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not buy again this brand had it exactly 1 year an 1 day an it was out of warranty by then they would not fix it are give me another . I would never recommend this brand! Never buy this brand!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Kathy,
Thanks for taking the time and effort to leave a review with our Insignia™ - 50" Class F30 Series LED 4K UHD Smart Fire TV. We do apologize for this disappointing experience and thank you for bringing this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. We are continuously working on improving our products and processes and if you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com