Customer Ratings & Reviews
- Model:
- NS-50DF710NA21
- SKU:
- 6401029
Rating by feature
- Picture Quality
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.4 out of 5 stars
Customers are saying
Customers are satisfied with the picture quality, price, easy setup, and smart TV features of the 50" Class F30 Series LED 4K UHD Smart Fire TV. However, they have concerns about its durability, short lifespan, screen issues, remote control, and warranty.
This summary was generated by AI based on customer reviews.
Tv question on set up and an issue with the remote
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor tech support. Needed help with a small issue regarding the TV I bought. No one will answer at the store and the guy from tech just told me to bring the 50 inch TV back!!! Seriously....... What a ridiculous response! No help addressing my problem!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Debbie!
Thank you for writing a review about our 50" TV! We understand how disheartening is that your remote is not working as expected with the Tv. We would love to check this situation further with you! Please feel free to contact us at the link below.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Bad tv
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product failed within two years of purchase, unhappy
No, I would not recommend this to a friendDon't buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Must watch straight on. Picture washes damatically when viewed from an angle.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the 50" Fire TV. We appreciate the feed back while watching from an angle. Please contact us if you have any questions or concerns.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Don't buy if you want to use the HDMI ports
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tv won't switch to the HDMI ports. The preview screen shows that it recognizes the playstation is on and connected, but won't display the playstation on the full screen (or any other device connected via hdmi ports).
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi JMart,
Thanks for taking the time and effort to leave a review with our Insignia™ - 50" Class F30 Series LED 4K UHD Smart Fire TV. We apologize that our product did not satisfy your expectations. We do apologize for this disappointing experience and thank you for bringing this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. We are continuously working on improving our products and processes and if you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com
Do not buy
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen went black. Brought in May of 2022. Not worth it.
No, I would not recommend this to a friendSound issues.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv has lot of issues, especially sound related whenever I switch apps, I have to turn off tv each time. Also, it doesn’t communicate with sound bar, Sony. I am not sure what’s wrong with tv, I have updated the software. I hope I didn’t get a broken tv
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello JAiDe,
Thank you for writing a review about our Insignia™ - 50" Class F30 Series LED 4K UHD Smart Fire TV. We know how annoying is when the unit is not working as expected. We would love to check this situation further with you, I'd like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link below or reach us at 877-467-4289. We are available to take your calls from 8 am to 9 pm CST, 7 days a week.
Insignia Support
Louise
www.insigniaproducts.com/support
Bad TV
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted 2 yrs and 3 months and the TV has no picture!!!
No, I would not recommend this to a friendDisappointed in Quality.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I too purchased two of these during Black Friday 2020. First one screen went black on January 15, 2022 and tonight the second one went out. I am sure it is the back light. Never again will I purchase another insignia. Waste of money for the length of time it lasted.
No, I would not recommend this to a friendWhy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.dicey, apps hang up when watching and the whole thing freezes
No, I would not recommend this to a friendGarbage TV - Barely made it a year and a half
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased April 2021 and by August 2022 the TV was showing increasing signs of problems. The volume and selections would race to maximum when pressed in either direction and in October 2022 the TV stopped showing a picture. Complete trash
No, I would not recommend this to a friendcrap tv
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.From the beginning this tv has glitches with the fire tv stuff, all our iPads and smart phones can be streaming at the same time with no issues, but the tv acts as if there is no internet….even though we check and it claims it’s connected
No, I would not recommend this to a friendDon’t Bother
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted approximately 8 mos. before it chopping off half the screen and getting other lines. Had cable tech stop in to verify that yes, its the TV and not their cables or equipment.
No, I would not recommend this to a friendcheap disposable TV
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV stopped working a little over a year after purchase Best Buy did not have any support for it I decided that this was a cheap disposable TV I will never buy this brand again and never ever recommend it to anyone
No, I would not recommend this to a friendWasted money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV lasted approximately 1 year before going to a completely black screen. The sound worked for an hour or so after the blackout. It stopped working suddenly and would not even try to power on.
No, I would not recommend this to a friendPoor Quality TV
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV sucks. I purchased it in September of 2022, and now, in November 2023 (just outside the warranty), the TV has flickering lines across the monitor.
No, I would not recommend this to a friendShort Life - Good while it lasted.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase Date:Dec 16, 2021. $338, brand new. Died two days ago. Completely dead. Nothing else can be done. Unbelievable!! Last purchase of this brand for sure.
No, I would not recommend this to a friendDon’t buy
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t purchase this tv I bought for my dad as a gift and it went out twice so the geek squad agent said theres no way to fix it thank god for warranties now going to purchase a different bran
No, I would not recommend this to a friendHORRIBLE TV...DO NOT BUY!!!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.PILE OF POOP!!!! DO NOT BUY ANY INSIGNIA PRODUCTS. THE SCREEN BLEW 1.5 YEARS AFTER PURCHASE. TOTAL PILE OF MANURE.
No, I would not recommend this to a friendBad backlight
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Backlight issues! It was good otherwise but I’ve had backlight replaced on warranty and the replacement is bad as well. I would not recommend buying this tv.
No, I would not recommend this to a friendDO NOT RECOMMEND
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.got this tv in may of last year. only used for gaming and the typical uses for tv, backlight is already out and will have to purchase another tv. stay away from this brand
No, I would not recommend this to a friend