Customer Ratings & Reviews
- Model:
- NS-50DF710NA21
- SKU:
- 6401029
Rating by feature
- Picture Quality
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.4 out of 5 stars
Customers are saying
Customers are satisfied with the picture quality, price, easy setup, and smart TV features of the 50" Class F30 Series LED 4K UHD Smart Fire TV. However, they have concerns about its durability, short lifespan, screen issues, remote control, and warranty.
This summary was generated by AI based on customer reviews.
Not in it for the long haul!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV stopped working. It's not even a year and a half old and it now only has lines across the top and nothing else. What a waste of money!
No, I would not recommend this to a friendJust don't buy say yourelf the hassle!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These televisions don't last long. The first one went out a little past warranty. We purchased another one and it went out too. Do not buy these tvs.
No, I would not recommend this to a friendPure frustration!!!!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give this TV a zero star, I would. I HATE this TV. Constantly have to restart! Constantly kicks off Alexa. Constantly freezes. Should I go on?? Do you yourself a favor. Save your money. Don't buy it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thanks you very much for taking the time to review our Fire TV Edition. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
Broken screen on opening
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Drove an hour back & forth to the store. Got it home, set it up & the friggin screen is broken. Their wonderful response was I need to take it back to the store & exchange it. No offer to help or compensation. Great! Another hour back & forth on my only day off.
No, I would not recommend this to a friendDissatisfied and disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this tv for my son as a gift. It was an open box tv and was told everything was checked and no problems.. when my son opened the box there was no power cord and the tv stand that was in the box did NOT belong to that tv
No, I would not recommend this to a friendDon’t buy this Tv
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is garbage don’t buy this brand for nothing in the world a bought this tv back in Dec 2020 and went out twice since they and now Best Buy tell me the Manufacture warranty is only good for one year because they no they selling you garbage
No, I would not recommend this to a friendDO NOT BUY!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this tv Black Friday about 1.5 years ago and the backlight has already went out on it. Do not waste your time nor money on this TV.
No, I would not recommend this to a friend4 months stop working
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quit working in 4 months bought extended warranty not much help you have to call geek squad to come out rather than doing a simple exchange wait 2 weeks I'm really done with Best Buy way to many options rather than buy extended warranty should be extended wait
No, I would not recommend this to a friendPoor interface & too many Amazon ads
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Interface is overly complicated and redundant. You are constantly being urged to purchase Amazon products. Roku offers a much better experience with much less advertising. Wish I would've purchased a Roku television instead.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello CCRite. Thank you for taking the time to leave a review on Insignia™ - 50" Class F30 Series LED 4K UHD Smart Fire TV. I understand how inconvenient it is to always get the Amazon ads on your TV. Kindly follow this instruction to fix this issue. Go to Settings on your Fire TV. Select the Preferences menu. Select the Featured Content menu. Set both options to OFF to disable all ads from autoplaying. If this did not work, kindly contact us.
Mary II Insignia Products II https://www.insigniaproducts.com/contact-us
DIDNT LAST LONG
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a pretty good set while I had it. The set died just 1 1/2 years after I bought it. I work harder for my money than that. Buy something else.
No, I would not recommend this to a friendAwful TV, Does Not Last
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brought this tv at the end of October of 2022, here I am a little more than 4 months later and the tv screen no longer works. Waste of money, spend a little more and get a better tv.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello DavidC,
I personally would like to apologize for the experience you have been through with our Insignia™ - 50" Class F30 Series LED 4K UHD Smart Fire TV. I know it can be dissatisfying that its not working as expected. If you need further assistance, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT.
Insignia Support
Molina
www.insigniaproducts.com/support
Black Screen of Death in under two years
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Less than two years and picture went dim, almost black. Tried to “reset” unplugging etc and nothing. Also a product outside of warranty but not even two years old. Waste of $400
No, I would not recommend this to a friendLasted less than a year before problems arose.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not even one whole year before the HDMI board kept dropping the connection randomly. It has to be a in home service call because you cannot bring a tv bigger than 42" to the store for repair.
No, I would not recommend this to a friendTv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have s problem that I cant use my antena to watch live tv
No, I would not recommend this to a friendDo Not Buy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV a year and a half ago and the LED backlight went out. I contacted insignia customer service and all they could say is that I'm better off buying another TV because it was out of warranty. Do not buy!
No, I would not recommend this to a friendDead within 30 days of warranty expiration
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It died at 13 months. About 30 days after warranty. It started with the top third of the screen being dim, then a green or red line appeared. Granted the TV is super cheap, but probably too cheap. Should at least last 24 months.
No, I would not recommend this to a friendDefective TV stopped working with a year.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this last year in July and a year later the TV went out. The screen went off then on, went completely white and has remained that way.
No, I would not recommend this to a friendDoes NOT Work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV does not work at all. The remote isn’t responsive AT ALL, forcing you to stand directly in front of the TV if you want to use it. When the remote decides to work, NONE of the apps on the TV will work, they all immediately quit as soon as you open it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, We appreciate you taking the time to provide your feedback about our Fire TV Edition. I know that it is an unfortunate situation, but please let us help you by contacting us, so we can check your Product and get some alternatives to get this situation solved and improve your recent experience. Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
Terrible TV and brand
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Television last approximately 1 year, yes, 1 year.. Now there is no picture just a blank screen. So, I would stay away from this brand as it sucks, sucks and sucks.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 50" Class F30 Series LED 4K UHD Smart Fire TV! We know how frustrating is that your fire TV picture went blank. We would love to check this situation further with you! Please feel free to contact us at the link below to get troubleshooting assistance with your fire TV.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Broke
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen broke in just over a year, would recommend buying a different brand tv
No, I would not recommend this to a friend