Customer Ratings & Reviews
- Model:
- NS-50DF710NA21
- SKU:
- 6401029
Rating by feature
- Picture Quality
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.4 out of 5 stars
Customers are saying
Customers are satisfied with the picture quality, price, easy setup, and smart TV features of the 50" Class F30 Series LED 4K UHD Smart Fire TV. However, they have concerns about its durability, short lifespan, screen issues, remote control, and warranty.
This summary was generated by AI based on customer reviews.
Don’t buy Open Box
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst decision I’ve made this year, got one day shipping, shipping was delayed, got it a week later. Once I opened it was cracked, contacted Best Buy for a replacement and they just refunded my money, 50 dollars short.
No, I would not recommend this to a friendHorrible purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.By far -one of the worst purchases that I have ever made. The quality of this television is beyond poor. It was very hard to watch with the picture quality- it was returned the next day
No, I would not recommend this to a friendNope.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV lasted a little under 3 months and the screen is shot as of today. Apparently my return window is over with too. Not very happy.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello KyleM,
We do apologize for what happened to your Insignia™ - 50" Class F30 Series LED 4K UHD Smart Fire TV. I know it can be dissatisfying that its not working as expected. For further assistance, I'd like you to contact our support team at 1 (877) 467-4289 Daily 8am - 9pm CT.
Insignia Support
Molina
www.insigniaproducts.com/support
Candy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Took more than a week to receive it and on top of that the tv was damaged broken screen. I had to return it. Costumer service checked the box and checked as returned before
No, I would not recommend this to a friendWORST purchase of my life.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've only had the tv a few weeks and at the very top of the screen there's a oscillating series of lines. It's on every channel, all day long. Every time you turn the tv on you have to tell the tv which input to be on. WORST purchase of my life.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi!
I'm very sorry to read that your TV is experimenting some picture issues and that it doesn't stay on the input you want it to be. Please, contact us so we can help you out and you can enjoy your TV as soon as possible.
Gaby G. Insignia Products | https://www.insigniaproducts.com/contact-us
Disappointed
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV in July 2022 and it’s November 2023 and the screen is black with just sound so more than likely it’s broke.
No, I would not recommend this to a friendGreat Disappointment
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this tv March 2022 and in April 2022, it stopped working the screen just went out. The tv would not play I could not believe it. I returned it to Best Buy, and purchased my usual brand an LG.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello MyRealtor1,
I am so sorry to hear that your experience with our 50" Class F30 Series LED 4K UHD Smart Fire TV has not meet your expectations. Customer satisfaction is our top priority, and I am truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
Insignia Support
Louise
www.insigniaproducts.com/support
Not happy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Within 3 months of ownership TV freezes on multiple occasions and requires being unplugged to reset. Remote someone froze too and required re-sync. Worst is a line of dead pixels from top to bottom of the TV.
No, I would not recommend this to a friendFake reviews
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These reviews have to be fake They sent me a damaged tv and they won’t fix it or replace it .
No, I would not recommend this to a friendNot worth full price
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After only a year and a half of use the screen is so dark that you can barely make out what is on the screen and I am unable to access the settings menu or restart the device.
No, I would not recommend this to a friendDON'T WASTE YOUR MONEY
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Literally 18 days after buying this tv, there is a grey horizontal line across the top. Of course since the return policy is 15 days, Best Buy will not do anything about it (even though it is their brand). DO NOT BUY THIS TV.
No, I would not recommend this to a friendBroke
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen broke in just over a year, would recommend buying a different brand tv
No, I would not recommend this to a friendMr
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted a year and a half and the one before that lasted 2 1/2 years I won’t buy again
No, I would not recommend this to a friendWorst TV ever
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv lasted one year before the screen blew! I will NEVER buy another Insignia tv
No, I would not recommend this to a friendWill only last one year
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv lasted only 1 year and 4 days. Just went black. Poor quality that just didn't hold up. It was a Father's Day gift and I purchased it in June 2021. Stopped working in June of 2022.
No, I would not recommend this to a friendWaste of money
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Batteries don't last more than a week in the remote controller. Also tv randomly went out after almost a year and a half. Has sound but no picture. NO DO PURCHASE. Waste of money
No, I would not recommend this to a friendLasted 3 months only
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this brand. After just 3 months it doesn’t work. Screen is black. Waste of money.
No, I would not recommend this to a friendInsignia tv 4k
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dont buy this tv because i only had it a year and its messed up quite working dont recommend this tv
No, I would not recommend this to a friendDon’t buy - or pay extra for extended warranty
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy this “Best Buy” brand! TV stops functioning after 1 Year. Common issue with this brand - controller for led backlit array goes out.
No, I would not recommend this to a friendLemon
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV didn't last a year before the screen went out. If I could have given it a lower rating I would. P*****-off and disappointed. Never again!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 50" Class F30 Series LED 4K UHD Smart Fire TV, I understand how exciting a new purchase can be and how upsetting it is when things don't work as expected, that's why I would kindly ask you to contact us if you ever encounter another issue with your unit, we'll be more than happy to provide any needed assistance.
Insignia Support
Shella
www.insigniaproducts.com/support
