Customer Ratings & Reviews
- Model:
- NS-50DF710NA21
- SKU:
- 6401029
Rating by feature
- Picture Quality
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.4 out of 5 stars
Customers are saying
Customers are satisfied with the picture quality, price, easy setup, and smart TV features of the 50" Class F30 Series LED 4K UHD Smart Fire TV. However, they have concerns about its durability, short lifespan, screen issues, remote control, and warranty.
This summary was generated by AI based on customer reviews.
Sad Christmas Gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had the TV since 12/8/22. It already has lines on the screen and I am having to schedule to have it serviced. Very disappointed in this Christmas gift.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello RobinL,
I personally would like to apologize for the experience that you have gone through with our Insignia™ - 50" Class F30 Series LED 4K UHD Smart Fire TV. I know it can be dissatisfying that its not working as expected. If you need further assistance, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT.
Insignia Support
Molina
www.insigniaproducts.com/support
Do Not Buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this tv. Sound issues a month in. And it completely quit working this week. No picture. No sound. And of course that’s a month after the warranty expired.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 50" Class F30 Series LED 4K UHD Smart Fire TV. I understand that theres no sound and no picture on your tv. That can certainly be frustrating. But, we would be happy to troubleshoot it and check your options for you. Please, use the link below to reach us at your earliest convenience.
Insignia Support
Irene
www.insigniaproducts.com/support
Crap
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv lasted 2 years. It’s a piece of crap. I was maybe 2 months over the manufacturer’s warranty and they would not honor a replacement. The lemon of tvs
No, I would not recommend this to a friendNot the best
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv started out decent but after a year of having it the backlight has gone out. Picture quality is not the greatest and the sound is okay depending on what your watching.
No, I would not recommend this to a friendUseless Television
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Television is non operational due to having to do factory reset and re-login to every single app that is used on a daily basis for the tv to work. Not enough memory...yet I have not added any apps.
No, I would not recommend this to a friendFire TV
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No pictures. Totally a waste of money. Is there a way to get s refund or exchange?!
No, I would not recommend this to a friendDefective
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Defective in less than 6 months. Best Buy will not return and insignia wants to spend hours trouble shooting rather than honoring manufacturer warranty
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Stanman,
Thank you for taking time to write a review our Insignia™ - 50" Class F30 Series LED 4K UHD Smart Fire TV. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction.
Dina || Insignia Support || https://www.insigniaproducts.com/
Thumbs Down
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well until the one year warranty hit. Then went out all together. Half the pixels suddenly went out.
No, I would not recommend this to a friendNot worth the $! Send a little more for a tv that
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible tv! Not worth the $. Only use a few hours a night for background sound mostly and this tv has no picture after only 20 months! Do not buy
No, I would not recommend this to a friendEmits high pitched sound even when powered off
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY THIS TV!!! It emits a constant, high-pitched tone, even when powered off. It is loud enough to be a problem when watching tv, and is pretty much unbearable when not watching tv. I am returning this piece of trash.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for writing a review about our 50" Smart TV! We know how annoying is when you are not able to enjoy a new product for this reason, but we would love to assist you further. Please feel free to contact us at the link below!
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Sound is not working after less than two years
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have only had the TV for two years and the sound does not work. Have tried everything support suggested and it still is not working. DO NOT BUY!
No, I would not recommend this to a friendDo not purchase.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My TV hasn’t really worked since I bought it. Every app is delayed or won’t let me watch anything such as Netflix. We barely use the TV and even after restarting or unplugging it, it still isn’t working.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Ericca!
Thank you for sharing your experience with our 50" Fire TV! We know how annoying is that your unit does not work as expected. Please allow us to assist you further in this situation! Feel free to contact us at the link below.
Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Backlight failure
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Backlight failed the month after it was out of factory warranty. Get what you pay for, cheap company setting up products to fail.
No, I would not recommend this to a friendmr
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very bad television, i won't buy this brand again it broke down before the year
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi SantiagoZ,
We apologize for your experience with this TV. We always consider your feedback so we can continue to improve the quality of this TV. If there is anything that we can assist you with, please contact us at 1-877-467-4289 for further assistance.
Insignia Support
Lea
https://www.insigniaproducts.com/
Broken tv
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible tv already broke dose not turn on and started the lines of death in the screen and I have done nothing wrong to it
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 50" Class F30 Series LED 4K UHD Smart Fire TV. I understand how exciting a new purchase can be and how upsetting it is that your little 24" was broke. that's why I would kindly ask you to contact us if you ever encounter another issue with your product, we'll be more than happy to provide any needed assistance.
Insignia Support
Irene
www.insigniaproducts.com/support
Problems with wi-fi
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wi-Fi connection does not work properly. I cannot watch netflix or amazon prime because the it does not download the content.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, thank you for taking the time to leave a quick review of the 50" LED 4K Smart Fire TV. I am sorry to read that you are having connectivity issues with your TV, I know how frustrating this may be when trying to enjoy your streaming services. Please fell free to contact us at 1-877-467-4289 to perform troubleshooting.
Duban M- Insignia support
INSIGNIAPRODUCTS.COM/CONTACT-US
Do not buy this tv
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is by far the worst TV I have ever owned. DO NOT BUY THIS TV. You cant even use the TV unless its signed onto wifi and logged into and AMAZON account. I would rate this a 0/10 do not buy
No, I would not recommend this to a friendBuyer beware
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was great for 2.5 months. Changed my Amazon pw and now cant setup tv. Over an hour on the phone with Bestbuy and Insignia. No help.
No, I would not recommend this to a friendSound issue
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A month after purchasing tv started having issues with sound. Sound would go in and out. Did not pay too much mind until now it is more constant. Have to shut the tv off and back on to get sound back on.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the 50" TV. I am sorry to read that you are having issues with the audio. Kindly contact us to be able to check al options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Screen out @ 23 months.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was good for about 22 months. Then some lines in areas, then no video.
No, I would not recommend this to a friend
