Customer Ratings & Reviews
- Model:
- NS-50DF710NA21
- SKU:
- 6401029
Rating by feature
- Picture Quality
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.4 out of 5 stars
Customers are saying
Customers are satisfied with the picture quality, price, easy setup, and smart TV features of the 50" Class F30 Series LED 4K UHD Smart Fire TV. However, they have concerns about its durability, short lifespan, screen issues, remote control, and warranty.
This summary was generated by AI based on customer reviews.
Buyer beware
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was great for 2.5 months. Changed my Amazon pw and now cant setup tv. Over an hour on the phone with Bestbuy and Insignia. No help.
No, I would not recommend this to a friendFailed quickly out of warranty
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Failed in just under 2 years. Power light blinks and screen stays blank. Trouble shooting steps online don't work. Waste of money. Don't buy.
No, I would not recommend this to a friendNot long lasting
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is just 2 years old and already broken. One day the picture just faded out and won’t come back on.
No, I would not recommend this to a friendinsignia 55" tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.never again will i purchase an insignia i've had this tv no more than 6 months and it's already dead
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for writing a review about our Top Load Washer! We understand how annoying is that your tv was dead after 6 months. We would love to assist you further! Please feel free to contact us at the link below.
Insignia Support
Irene
www.insigniaproducts.com/support
Awful
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not even 3 years old and this TV has mysteriously stopped working. All of a sudden screen went black and nothing but sound and faint image seen with a flashlight.
No, I would not recommend this to a friendSound issue
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A month after purchasing tv started having issues with sound. Sound would go in and out. Did not pay too much mind until now it is more constant. Have to shut the tv off and back on to get sound back on.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the 50" TV. I am sorry to read that you are having issues with the audio. Kindly contact us to be able to check al options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Meh
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after 3 months the picture went black and for services I’d have to pay for them to come to my house
No, I would not recommend this to a friendDo not Buy
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute waste of money, TV screen kept freezing, and no way to fix, unless I paid a lot pf money to a technician, don’t recommend at all!
No, I would not recommend this to a friendDied in 18 months
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV was working well until it died in 18 months. Screen went out.
No, I would not recommend this to a friendReturned due to Amazon Fire TV vs Roku deal
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned due to price compared to a Roku during Black Friday deals and this wasn’t as good of a price nor a Roku but, a Amazon Fire TV
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Ccomics,
Thank you for taking time to write a review our Insignia™ - 50" Class F30 Series LED 4K UHD Smart Fire TV. We do have a variety of models so I am sure you can find one that works out for you.
Dina || Insignia Support || https://www.insigniaproducts.com/
One year television
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had it for 1 year and 3 months and the screen went bad on me. Just past the 1 year manufacturers warranty.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi EugeneK,
Your feedback about this TV is important to us so we can continue to improve it quality and durability. Please contact us at 1-877-467-4289 if you need further assistance.
Insignia Support
Lea
https://www.insigniaproducts.com/
Wouldn’t recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.User interface is too complicated, even for a smart TV. The specific TV I had was defective as well, the sound would work fine but screen would always go to a black screen, even after resetting multiple times.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Larry,
Thank you for taking time to review our 50" UHD Smart Fire TV edition TV. I understand you have sound but no picture and that can be disappointing. But, we would be happy to troubleshoot it for you and check your options. Please, use the link below to reach us.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
TV died after only a little over a year of purcha.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV just over a year and died the other day. Screen quality suddenly deteriorated and then the unit shut down completely. No more Insignia for me.
No, I would not recommend this to a friendPoor life span
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen went out and its not even a year old. Definitely don't buy. Also had really terrible lagging issues from the start.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 50" Class F30 Series LED 4K UHD Smart Fire TV, we're very sorry to read you are experiencing this issue with one of our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.
Insignia Support
Angela
www.insigniaproducts.com/support
do not buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the absolute dud of tvs,not only did I receive an open box tv that was damaged but spent weeks trying to get a refund and get my account straightened out.believe the bad reviews!
No, I would not recommend this to a friendGlitching on YouTube app
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My mom and I purchased 2 separate TVs. They both are glitching when we use YouTube only . There is a huge flash of green light that flashes every two minutes. Planning to return tv before my receipt expires.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello!
Thank you very much for letting us know about your experience with the Insignia Fire TV. I'm very sorry to read that it has been glitching. Could you please contact us so we can offer you some solutions?
Gaby G. Insignia Products | https://www.insigniaproducts.com/contact-us
Great TV , bad service
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke in 9 months Best Buy told me they don’t fix TV’s Also bought a home theater surround sound stop working before a year. NEVER NEVER AGAIN!!
No, I would not recommend this to a friendNot reliable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Backlight seems to have gone out. Shame as this tv was becoming a favorite. Not even a year later. Sad.
No, I would not recommend this to a friendReview
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Has the tv for 3 days, used it 2x and the screen went black. There was sound, but no picture. Ran through every troubleshooting option possible with no improvement. Ended up returning it.
No, I would not recommend this to a friendUnfortunate
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv only lasted six months due to the picture going out.
No, I would not recommend this to a friend