Customer Ratings & Reviews
- Model:
- NS-50DF710NA21
- SKU:
- 6401029
Rating by feature
- Picture Quality
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.4 out of 5 stars
Customers are saying
Customers are satisfied with the picture quality, price, easy setup, and smart TV features of the 50" Class F30 Series LED 4K UHD Smart Fire TV. However, they have concerns about its durability, short lifespan, screen issues, remote control, and warranty.
This summary was generated by AI based on customer reviews.
Do not purchase products by Insignia
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst tv ever purchased. Had the tv for a year and 2 months and it does not shoe a picture. Made only to work a year I guess do not buy.
No, I would not recommend this to a friendScreen flickers after 10 months
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 10 months the screen flickers. Wr bought 2 of these and both have the same issues agter only 10 months.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 50" Class F30 Series LED 4K UHD Smart Fire TV, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Insignia Support
Shella
www.insigniaproducts.com/support
would not recommend
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Went out this year to be exact. The tv stop showing a picture just the sound.
No, I would not recommend this to a friendVery Dissapointed
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was just ok with this TV, until exactly 1 year and 4/5 months, it totally die and repair was more expensive than buying a new TV.
No, I would not recommend this to a friendDo not buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible terrible do not buy 6 months I’ve had it and the screen looks terrible.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi BelenParmer77!
Thank you for taking the time to review our Insignia - 50" Class F30 Series LED 4K UHD Smart Fire TV, we are very sorry to heard you are experiencing this issue with one of our products, to help you problem please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we are more than happy to assist you regarding this matter.
Insignia Support
Alvin
www.insigniaproducts.com/support
Bad Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Insignia tv installed last Friday after waiting for tech for a month stopped working today have to wait another two weeks for technical support
No, I would not recommend this to a friendCrap TV
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv went out a month after the warranty expired! You get what you pay for, Junk!
No, I would not recommend this to a friendNo good
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for 8 at a snow bird house that was hardly used What junk lines and boxes images all over screen no good
No, I would not recommend this to a friendNot a good TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy This TV Remote did not pair and had nothing but trouble with getting another one .... Geek Squad let us down on this one had to fight to get another TV
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for taking the time to review our 50" UHD Smart Fire TV Edition TV. I understand the remote didn't pair and that can be frustrating. But, we would be happy to troubleshoot it and check your options for you. Please, use the link below to reach us.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
Defective TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return the TV the next day after purchasing it, it had a blue line down the left size of the TV.
No, I would not recommend this to a friendDon’t buy
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst tv I ever purchased. Been having it for not even a year yet and it’s already lagging, shuts off, changes channels without pressing any buttons.
No, I would not recommend this to a friendWorst purchase ever
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is a waste of money, I didn’t have it long at all and the screen went pitch black
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi AshBella,
Thank you for sharing your experience with our Insignia™ - 50" Class F30 Series LED 4K UHD Smart Fire TV. We deeply care about the performance of our products and I would like to further review your situation. In the case that you still have this, feel free to contact my team for further help.
Dina || Insignia Support || https://www.insigniaproducts.com/
You get what you pay for
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Few days after purchase the tv was glitching. When watching a movie there was a point in the movie where it was only the sound no picture. You get what you pay for.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Llopez!
Thank you for sharing your experience with our 50" Fire TV! We understand how disheartening is when a picture does not work in a new TV. We would love to check this situation further with you, so please feel free to contact us at the link below!
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Not a good brand
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for master bedroom not hardly used Had for five months it stopped working,very poor quality.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi AnaS!
Thank you for taking the time to review our Insignia - 50" Class F30 Series LED 4K UHD Smart Fire TV, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Insignia Support
Alvin
www.insigniaproducts.com/support
No longer Works
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible. Device stop working after a year. I’m not sure what’s the problem
No, I would not recommend this to a friendHorrible
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible picture. Seriously unless this is your first HD TV, don’t buy this. I returned two thinking the first one was broken. It’s just how bad the picture is.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, your comments are really important for us, so I will be directing your feedback to our Development team to check this particular situation you recently experienced, with the purpose of keep improving our products and services for you. Please feel free to contact us, so we can check in major details this situation and get the best solution for this.
Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
Waste
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv freeze a lot, cut off a lot . Feel it was a waste of money
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi ShilontaeK,
Thank you for taking the time to review our Insignia™ - 50" Class F30 Series LED 4K UHD Smart Fire TV, we're very sorry to read you are experiencing this issue with one of our products. We would be happy to troubleshoot it and check your options for you. Please feel free to contact us at 1 (877) 467-4289 Daily 8am - 9pm CT, and we will gladly assist you in the best way possible.
Chelsea
Insignia Support
http://www.insigniaproducts.com/
Disappointed
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.April 8, 2022 1 year 5 mos. black screen , I have sound but no picture. Buyer beware.
No, I would not recommend this to a friendScreen went black under 2 years
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this in June 2021. It just went out; black screen. It did not last 2 years.
No, I would not recommend this to a friendHorrible incident
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I NEVER PICKED UP ORDER YET YOU TELL ME I PICKED UP!!! Horrible experience I was charged for tv and fryer AND NEVER GOT!!!!! As of today still no product!!!
No, I would not recommend this to a friend
