Customer Ratings & Reviews
- Model:
- NS-50DF710NA21
- SKU:
- 6401029
Rating by feature
- Picture Quality
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.4 out of 5 stars
Customers are saying
Customers are satisfied with the picture quality, price, easy setup, and smart TV features of the 50" Class F30 Series LED 4K UHD Smart Fire TV. However, they have concerns about its durability, short lifespan, screen issues, remote control, and warranty.
This summary was generated by AI based on customer reviews.
would not recommend
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Went out this year to be exact. The tv stop showing a picture just the sound.
No, I would not recommend this to a friendBlack screen
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not even two years and this tv went out. We had to keep resetting the tv because the apps would not work.
No, I would not recommend this to a friendWorst TV purchase of my life
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen just turned white 45 days after purchase and no longer works at all. I chatted with a Best Buy rep who said it's not their problem, I should try to contact the manufacturer.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Nick,
I'm very sorry to read about the experience you had with the Insignia Fire TV. Please, contact us, we'll be very happy to help you and will offer a solution to your problem.
Gaby G. Insignia Products | https://www.insigniaproducts.com/contact-us
Do not buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible terrible do not buy 6 months I’ve had it and the screen looks terrible.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi BelenParmer77!
Thank you for taking the time to review our Insignia - 50" Class F30 Series LED 4K UHD Smart Fire TV, we are very sorry to heard you are experiencing this issue with one of our products, to help you problem please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we are more than happy to assist you regarding this matter.
Insignia Support
Alvin
www.insigniaproducts.com/support
Very Dissapointed
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was just ok with this TV, until exactly 1 year and 4/5 months, it totally die and repair was more expensive than buying a new TV.
No, I would not recommend this to a friendDo not purchase products by Insignia
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst tv ever purchased. Had the tv for a year and 2 months and it does not shoe a picture. Made only to work a year I guess do not buy.
No, I would not recommend this to a friendNo good
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for 8 at a snow bird house that was hardly used What junk lines and boxes images all over screen no good
No, I would not recommend this to a friendBad Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Insignia tv installed last Friday after waiting for tech for a month stopped working today have to wait another two weeks for technical support
No, I would not recommend this to a friendDefective TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return the TV the next day after purchasing it, it had a blue line down the left size of the TV.
No, I would not recommend this to a friendWorst purchase ever
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is a waste of money, I didn’t have it long at all and the screen went pitch black
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi AshBella,
Thank you for sharing your experience with our Insignia™ - 50" Class F30 Series LED 4K UHD Smart Fire TV. We deeply care about the performance of our products and I would like to further review your situation. In the case that you still have this, feel free to contact my team for further help.
Dina || Insignia Support || https://www.insigniaproducts.com/
No longer Works
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible. Device stop working after a year. I’m not sure what’s the problem
No, I would not recommend this to a friendNot a good TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy This TV Remote did not pair and had nothing but trouble with getting another one .... Geek Squad let us down on this one had to fight to get another TV
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for taking the time to review our 50" UHD Smart Fire TV Edition TV. I understand the remote didn't pair and that can be frustrating. But, we would be happy to troubleshoot it and check your options for you. Please, use the link below to reach us.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
Not a good brand
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for master bedroom not hardly used Had for five months it stopped working,very poor quality.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi AnaS!
Thank you for taking the time to review our Insignia - 50" Class F30 Series LED 4K UHD Smart Fire TV, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Insignia Support
Alvin
www.insigniaproducts.com/support
Don’t buy
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst tv I ever purchased. Been having it for not even a year yet and it’s already lagging, shuts off, changes channels without pressing any buttons.
No, I would not recommend this to a friendRemote eats batteries
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Remote eats batteries. I have tried all fixes to no avail
No, I would not recommend this to a friendJunk
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Avoid- backlight burned out less than a year of use.
No, I would not recommend this to a friendScreen went black under 2 years
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this in June 2021. It just went out; black screen. It did not last 2 years.
No, I would not recommend this to a friendWaste
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv freeze a lot, cut off a lot . Feel it was a waste of money
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi ShilontaeK,
Thank you for taking the time to review our Insignia™ - 50" Class F30 Series LED 4K UHD Smart Fire TV, we're very sorry to read you are experiencing this issue with one of our products. We would be happy to troubleshoot it and check your options for you. Please feel free to contact us at 1 (877) 467-4289 Daily 8am - 9pm CT, and we will gladly assist you in the best way possible.
Chelsea
Insignia Support
http://www.insigniaproducts.com/
You get what you pay for
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Few days after purchase the tv was glitching. When watching a movie there was a point in the movie where it was only the sound no picture. You get what you pay for.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Llopez!
Thank you for sharing your experience with our 50" Fire TV! We understand how disheartening is when a picture does not work in a new TV. We would love to check this situation further with you, so please feel free to contact us at the link below!
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Disappointed
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.April 8, 2022 1 year 5 mos. black screen , I have sound but no picture. Buyer beware.
No, I would not recommend this to a friend