Customer Ratings & Reviews
- Model:
- NS-50DF710NA21
- SKU:
- 6401029
Rating by feature
- Picture Quality
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.4 out of 5 stars
Customers are saying
Customers are satisfied with the picture quality, price, easy setup, and smart TV features of the 50" Class F30 Series LED 4K UHD Smart Fire TV. However, they have concerns about its durability, short lifespan, screen issues, remote control, and warranty.
This summary was generated by AI based on customer reviews.
Horrible
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible picture. Seriously unless this is your first HD TV, don’t buy this. I returned two thinking the first one was broken. It’s just how bad the picture is.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, your comments are really important for us, so I will be directing your feedback to our Development team to check this particular situation you recently experienced, with the purpose of keep improving our products and services for you. Please feel free to contact us, so we can check in major details this situation and get the best solution for this.
Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
Don’t buy it
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy this tv because it only last 2 years not worth it
No, I would not recommend this to a friendHorrible incident
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I NEVER PICKED UP ORDER YET YOU TELL ME I PICKED UP!!! Horrible experience I was charged for tv and fryer AND NEVER GOT!!!!! As of today still no product!!!
No, I would not recommend this to a friendTV shuts off after 15 min and the settings cannot
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this TV. If you pause it, it will shut down within 15min. Super Annoying! And it cannot be modified. Just google it.
No, I would not recommend this to a friendInsignia Smart Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used it occasionally. After 2 weeks of seldom use it developed a line across the screen. This is the second insignia Tv that I’ve had fail in less than a month.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thank you for taking the time out of your busy schedule to leave a review of the 50" Fire TV. I am sorry to read that you are having some issues with the screen only weeks after the purchase. Kindly contact us to check further options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Bad quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I gave my friend this tv as a gift a month ago, I went over one night and noticed the tv was already glitching!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Cami,
Thank you for taking the time to review our Insignia™ - 50" Class F30 Series LED 4K UHD Smart Fire TV. I understand you found it uncomfortable to use since the tv was already glitching and that can be discouraging. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
Money burn out
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only had it for a year before the LED backlight burned out, garbage.
No, I would not recommend this to a friend50 inch insignia
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this tv in August…It’s October and it has lines in it already…will never by this brand again
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Angel,
Thanks for taking the time and effort to leave a review our Insignia™ - 50" Class F30 Series LED 4K UHD Smart Fire TV. We understand how frustrating the experience is with the lines on the screen of your television. We will use the feedback to make us better and to ensure this doesn’t happen again. We are continuously working on improving our products and processes and if you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com
Very unhalppy
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased TV less than a year ago. Picture just stopped working.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for writing a review about our Insignia™ - 50" Class F30 Series LED 4K UHD Smart Fire TV! We understand how annoying is that your washer is not working properly. We would love to assist you further! Please feel free to contact us at the link below.
Insignia Support
Shella
www.insigniaproducts.com/support
Flashing grey lines everywhere after 9 months.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Flashing grey lines everywhere after 9 months. My previous ok insignia tv did this too.
No, I would not recommend this to a friendTrash
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Trash. This tv is trash. Must sign in to Amazon and use a Amazon interface. Totally trash don't waste your money get a roku tv. Amazon is over rated
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, thank you for taking the time to leave a quick review of the 50" Class LED 4K Smart Fire TV. I am sorry to read that the TV did not meet your expectations, please feel free to get in contact with us at 1-877-467-4289 so we can review the return/exchange policy together.
Duban M- Insignia support
INSIGNIAPRODUCTS.COM/CONTACT-US
Do not buy this tv!!!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.3 months with the tv and it already stopped working, super disappointed!!! Wouldn’t recommend it to anybody!
No, I would not recommend this to a friendLow Quality
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It didn't last more than 4 months when the screen lost color.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you very much for taking the time to review our Insignia™ - 50" Class F30 Series LED 4K UHD Smart Fire TV. I know that this could be an unfortunate situation that It didn't last more than 4 months when the screen lost color., but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Insignia Support
Irene
www.insigniaproducts.com/support
Short lived...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Vertical bars within days of purchase. Returned it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Anthony,
I am so sorry to hear that your experience with our Insignia™ - 50" Class F30 Series LED 4K UHD Smart Fire TV has not meet your expectations. Customer satisfaction is our top priority, and I am truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
Insignia Support
Louise
www.insigniaproducts.com/support
This is crap.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Burnt out after less than a year! Definitely get a warranty if you’re even thinking about it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Nessa,
Thank you for your review. I'm sorry to hear that you had a frustrating experience, but I really appreciate you bringing this issue to my attention. Your feedback will be greatly appreciated. Just visit our website at www.insigniaproducts.com/support.
Insignia Support,
Merjorie
www.insigniaproducts.com/support
Bad
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 2 years the TV went black screen but the sounds was still working
No, I would not recommend this to a friendAwful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Freezes won’t let you change the channels nor will it shut off. I have to unplug the TV for it to turn off.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking time to write a review our Insignia Smart Fire TV. We are truly sorry to read your concern with one of our products. We are working on improving our products and designs. We appreciate your feedback.
If you have any other concerns, you may contact our team for assistance.
Dina | Insignia Support | https://www.insigniaproducts.com/contact-us
Wrong tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to take back did not work for what i needed due to misinformation from store clerk
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
I am so sorry to hear that your experience with our Insignia™ - 50" Class F30 Series LED 4K UHD Smart Fire TV has not meet your expectations. Customer satisfaction is our top priority, and I am truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
Insignia Support
Louise
www.insigniaproducts.com/support
Piece of crap
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It lasts around 2 years before the backlight stops working.
No, I would not recommend this to a friendNot great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its ok not the best tv i have brought i should have went with a different brand
No, I would not recommend this to a friend