Customer Ratings & Reviews
- Model:
- NS-50DF710NA21
- |
- SKU:
- 6401029
Customer reviews
Rating 4.4 out of 5 stars with 7287 reviews
(7,287 customer reviews)Rating by feature
- Picture Quality4.4
Rating 4.4 out of 5 stars
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Brightness4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers are satisfied with the picture quality, price, easy setup, and smart TV features of the 50" Class F30 Series LED 4K UHD Smart Fire TV. However, they have concerns about its durability, short lifespan, screen issues, remote control, and warranty.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Open box/ excellent. Not
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not come with cord and remote. And got the full run around when trying to call about it
This review is from Insignia™ - 50" Class F30 Series LED 4K UHD Smart Fire TV
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 50" Class F30 Series LED 4K UHD Smart Fire TV! We know how frustrating is that you receive the unit with missing parts. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
Bad connection
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it would not start on, problem with cord connection. Problems began 1 week after it was set up.
This review is from Insignia™ - 50" Class F30 Series LED 4K UHD Smart Fire TV
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Buyer33141. Thank you for taking the time to leave a review on Insignia™ - 50" Class F30 Series LED 4K UHD Smart Fire TV. I know that this is a serious issue on your TV. Kindly contact us to further assist you.
Mary II Insignia Products Customer Support
Rated 1 out of 5 stars
Black screen two years later
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Two years later and screen went out. Do not buy if you want your monies worth.
No, I would not recommend this to a friendRated 1 out of 5 stars
New tv
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv won’t turn off. Remote doesn’t work anymore. I’ll be returning with the tv to get a new one
This review is from Insignia™ - 50" Class F30 Series LED 4K UHD Smart Fire TV
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Broken,
We appreciate your response. It is important to help us improve the quality of our product.
Insignia Support
Lea
https://www.insigniaproducts.com/
Rated 1 out of 5 stars
Insignia
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv didn’t last very long and the picture is you get what you pay for
This review is from Insignia™ - 50" Class F30 Series LED 4K UHD Smart Fire TV
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello PaulV,
Thank you for taking the time to review our Insignia™ - 50" Class F30 Series LED 4K UHD Smart Fire TV. I know it can be dissatisfying that its not working as expected. If you need further assistance, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT.
Insignia Support
Molina
www.insigniaproducts.com/support
Rated 1 out of 5 stars
Horrible
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture went out in less than a year. Never would buy again.
This review is from Insignia™ - 50" Class F30 Series LED 4K UHD Smart Fire TV
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello TinaB,
Thank you for taking time to write a review our Insignia™ - 50" Class F30 Series LED 4K UHD Smart Fire TV. We deeply care about the performance of our products and I would like to further review your situation. In the case that you still have this, feel free to contact my team for further help.
Dina || Insignia Support || https://www.insigniaproducts.com/
Rated 1 out of 5 stars
shet tv
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv got a white streak and can't watch anything on it anymore terrible tv
This review is from Insignia™ - 50" Class F30 Series LED 4K UHD Smart Fire TV
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello AlecS,
Thank you for taking time to write a review our Insignia™ - 50" Class F30 Series LED 4K UHD Smart Fire TV. We deeply care about the performance of our products and I would like to further review your situation. In the case that you still have this, feel free to contact my team for further help.
Dina || Insignia Support || https://www.insigniaproducts.com/
Rated 1 out of 5 stars
No
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought on black Friday sale and less than 4 months screen went blank and ive been waiting for repair for over a month now..
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, there.
I would like to express my concern about your experience with this 50" Fire TV. We deeply care about the performance of our products and I would like to further review your situation. This is why I kindly ask you to reach us at https://www.insigniaproducts.com/contact-us
Cesar G. - Insignia Support
Rated 1 out of 5 stars
Junk tv
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv is junk. The backlight went one 1 year of owning it. Will never buy this band ever again. Its junk
No, I would not recommend this to a friendRated 1 out of 5 stars
Worst mistake
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv screen went dim, it never came back up . And it been passed a year so I cant return
No, I would not recommend this to a friendRated 1 out of 5 stars
upset
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the picture tube went out after a year , I had to go buy a new tv
No, I would not recommend this to a friendRated 1 out of 5 stars
Insignia tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good but very bad app store. No options for popular apps. Great return experience.
No, I would not recommend this to a friendRated 1 out of 5 stars
First Time Trying Last Time
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted 6 months. Screen went black with white lines at the top.
This review is from Insignia™ - 50" Class F30 Series LED 4K UHD Smart Fire TV
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Nodal,
Thank you for sharing your experience with our Insignia™ - 50" Class F30 Series LED 4K UHD Smart Fire TV. This is not the quality we expect from our products. In the case that you still have this, feel free to contact my team for further help.
Dina || Insignia Support || https://www.insigniaproducts.com
Rated 1 out of 5 stars
Don't buy
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv just dies in just under 3 years, that is definitely not worth the price.
No, I would not recommend this to a friendRated 1 out of 5 stars
Forget your Spectrum streaming Fire TV's
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would never have bought either of the 2 Insignia Firestick TV's had I known you cannot load spectrum TV app! Very unhappy
No, I would not recommend this to a friendRated 1 out of 5 stars
Not a durable tv
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good tv. Lasted only 5 months. The screen went out.
This review is from Insignia™ - 50" Class F30 Series LED 4K UHD Smart Fire TV
No, I would not recommend this to a friendRated 1 out of 5 stars
Not true Ultra 4k
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Will not actually play 4k ultra. Do not plan on using this with a gaming device. Especially the new Xbox. It will not work.
No, I would not recommend this to a friendRated 1 out of 5 stars
Unprofessional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not come with a power cord they told me they couldn’t replace
This review is from Insignia™ - 50" Class F30 Series LED 4K UHD Smart Fire TV
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Dbrown,
Thank you for the review. I do apologize for what happened. For us to fix the issue please give us a call at 888-237-8289.
Insignia Support,
Renee
Rated 1 out of 5 stars
Terrible waste of money
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv was only good for 2 months there is now a line down the middle DO NOT BUY IT.
This review is from Insignia™ - 50" Class F30 Series LED 4K UHD Smart Fire TV
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 50" Class F30 Series LED 4K UHD Smart Fire TV! We understand that you're having issues with the unit. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
Poor quality TV
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV screen is flickering and black already after only 1 year. TV is pure trash!
No, I would not recommend this to a friend













