Customer Ratings & Reviews
- Model:
- NS-50DF710NA21
- SKU:
- 6401029
Rating by feature
- Picture Quality
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.4 out of 5 stars
Customers are saying
Customers are satisfied with the picture quality, price, easy setup, and smart TV features of the 50" Class F30 Series LED 4K UHD Smart Fire TV. However, they have concerns about its durability, short lifespan, screen issues, remote control, and warranty.
This summary was generated by AI based on customer reviews.
Just ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy with the quality of the image, it's not vivid and clear, I have it in the guests room so it's not a big deal
No, I would not recommend this to a friendPink screen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When the TV comes on the screen is pink. Also, when you hit source the screen is pink. It should not be doing this.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Regina, thank you for taking the time to leave a quick review of the 50" Class LED Smart Fire TV. I am sorry to read that you are having picture issues with your TV, I know how frustrating this can be when trying to enjoy your product. Please feel free to contact us at 1-877-467-4289 so we can take a look at some troubleshooting steps together.
Duban M- Insignia support
INSIGNIAPRODUCTS.COM/CONTACT-US
Don’t do it
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screen went blank six months after purchase, stay away!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for writing a review for our Insignia™ - 50" Class F30 Series LED 4K UHD Smart Fire TV, I'd like to apologize for the situation that you're experiencing I know it can be dissatisfying that the screen on your unit went blank, however I'd like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link below or reach us at 877-467-4289. We are available to take your calls from 8 am to 9 pm CST, 7 days a week.
Insignia Support
Louise
www.insigniaproducts.com/support
Screen went out the very next day!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband used the tv once and screen went out the very next day. Such a huge heartbreak coming into the new year.
No, I would not recommend this to a friendTradh
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted only 2 years and got the black screen of death. Garbage
No, I would not recommend this to a friendLasts for Only a Year
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After warranty expired, LCD went out. Worked for a year.
No, I would not recommend this to a friendBuyer beware
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The télévision lasted one month and the screen went black.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi CoryH,
We are sorry for your experience with this product. Your feedback important to us so we can continue to improve the quality of our product. If you need further assistance, please contact Insignia at 1-877-467-4289.
Insignia Support
Lea
https://www.insigniaproducts.com/
Horrible
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t work at all. Couldn’t bring it back just horrible experience
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 50" Class F30 Series LED 4K UHD Smart Fire TV! We know how frustrating is that your unit stopped working. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
total garbage and spy
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.absolute garbage, total lie no pause live tv! unbelievable
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello realgenius,
Thank you for taking the time to review our Insignia™ - 50" Class F30 Series LED 4K UHD Smart Fire TV. I know it can be dissatisfying that its not working as expected. Please know that we are improving the quality of this product by considering our customers feedback, however I'd like you to contact our support team for further assistance at 1 (877) 467-4289 Daily 8am - 9pm CT.
Insignia Support
Molina
www.insigniaproducts.com/support
Bigmistake
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A sorry piece of equipment. Trying to sell and purchase another brand of television.
No, I would not recommend this to a friendVery disappointed with Best Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Television is great. The Service at Best Buy the absolute worst.
I would recommend this to a friendWill break after a year. DON'T BUY
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy. I bought in April of 2021 and the TV stopped working May of 2022
No, I would not recommend this to a friendNO PICTURE
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One year and seven months and there is no picture!
No, I would not recommend this to a friendBroken After 2 yrs
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2 yrs after purchase and this tv no longer works… the picture is grey-black
No, I would not recommend this to a friendSmart Fire TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV doesn’t operate like a normal TV and I’m very disappointed I bought it
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thank you for taking the time to leave a review. I am truly sorry to read about the inconvenience you experienced in getting this Smart Fire TV. We do have a variety of models so I am sure you can
find one that works out for you. In the case that you still have this, feel free to contact my team for further help.
Dina | Insignia Support | https://www.insigniaproducts.com/contact-us
not happy
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.picture on screen went 6 months after purchasing.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello AnnaG,
I personally would like to apologize for the experience you have been through with our Insignia™ - 50" Class F30 Series LED 4K UHD Smart Fire TV. I know it can be dissatisfying that its not working as expected. If you need further assistance, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT.
Insignia Support
Molina
www.insigniaproducts.com/support
NotWorthIt
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not 4K UHD. When compared between this tv and my buddies 4K UHD, I realized I have pixelated knock off.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the 50" Fire TV. I am sorry to read that you are having issues with the image. Kindly contact us to be able to check all options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Not worth the money
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after 1.5 years of daily use. Very disappointed
No, I would not recommend this to a friendInsignia TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It quit on us after the weekend., had it 3 days , the guy at Best Buy was kind Enuf to give us a better one..
No, I would not recommend this to a friendInsignia no signal
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did'nt even last 2 years. Screen just went black while watching tv.
No, I would not recommend this to a friend