Customer Ratings & Reviews
- Model:
- NS-50DF710NA21
- SKU:
- 6401029
Rating by feature
- Picture Quality
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.4 out of 5 stars
Customers are saying
Customers are satisfied with the picture quality, price, easy setup, and smart TV features of the 50" Class F30 Series LED 4K UHD Smart Fire TV. However, they have concerns about its durability, short lifespan, screen issues, remote control, and warranty.
This summary was generated by AI based on customer reviews.
Junk
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Burned out after just over 1-1/2 years. Other that that it was decent.
No, I would not recommend this to a friendTv broken
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv arrived cracked and i couldn't return it because we threw the box out.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there. Thank you for leaving a review on the product Insignia™ - 50" Class F30 Series LED 4K UHD Smart Fire TV. We are sorry to hear that the TV arrived with physical damage on it. Please know that you can use any kind of box where the TV can fit in for you to be able to return it or you request a return label over the phone by calling Best Buy at 1-888-237-8289.
Mary II Insignia Products II Please visit https://www.insigniaproducts.com/
INSIGNIA 50" TV NOT GOOD!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Insignia 50" TV is the worst! It freezes up and overall is not user friendly. I will be returning.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for taking the time to review our 50" UHD Smart Fire TV Edition TV. I understand it freezes and that can be disappointing. But, we would be happy to troubleshoot it for you. Please, use the link below to reach us.
Insignia Support
Miguel
https://www.insigniaproducts.com/contact-us
Don’t buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Trouble don’t buy the color is bad memory space is low
No, I would not recommend this to a friendBroken tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Probably 0 stars Pick up dec 8 and i opened Jan 17 and surprise ... the tv it was completely Broke
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi LuisP, Thank you so much for taking the time to leave your review on our 50 inch Fire TV. We understand how important this purchase may have been for you and we are saddened to read about the situation with your new TV. We can imagine how heart breaking it can be to open the box and discover it is broken. We would love to be able to assist you with this, please get in conctact with our team so that we can explore some options for you, we want to make this right. We look forward to hearing from you soon! Janina G | Insignia Products | https://www.insigniaproducts.com/contact-us
Insignia 50 inch Fire TV
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV worked good however little over year the screen would not show.
No, I would not recommend this to a friendComplete crap
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screen has already gone out and it's been barely over a month! Don't waste your money on this trash.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for writing a review about our 50" TV! We know how frustrating is that your TV screen is not giving you a picture. We would love to check this situation further, so please feel free to contact us at the link below!
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Poor service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My picture did not work trued to take back they wouldn’t let me poor service
No, I would not recommend this to a friendPoor design and quality
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sucks. Barely lasted a year before LEDS Stopped working. DO NOT BUY
No, I would not recommend this to a friendScreen black
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv went black within moments of installing. Had to return for a replacement. Works fine now.
No, I would not recommend this to a friendBad screen quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv screen quality is horrible, of course because it’s past the 15 day I can’t return it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Lauren, your comments are really important for us, so I will be directing your feedback to our Development team to check this particular situation you recently experienced, with the purpose of keep improving our products and services for you. Please feel free to contact us, so we can check in major details this situation and get the best solution for this.
Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
Don’t buy!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 1 year of owning this tv, the screen went black
No, I would not recommend this to a friendSlow
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is super slow.. I wish I would’ve spent my money on a better tv !
No, I would not recommend this to a friendSkip the buy
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not even one year and this TV has a GRAY screen in the middle. Dont buy it.
No, I would not recommend this to a friendDo not buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage, quit working within a month of buying it. Screen turns on but displays nothing
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Austin!
Thank you for taking the time to leave a quick review of our 50" Class LED Smart Fire TV, I understand how exciting a new purchase can be and how upsetting it can be for the product to fail after a short while, that's why I would kindly ask you to contact us using the link below as we'll be more than happy to further assist you and discuss all the available options for you:
www.insigniaproducts.com/contact-us
Maria P. Insignia Support
No longevity
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv only lasted a year before it started malfunctioning.
No, I would not recommend this to a friendDo not buy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy the sound does not work! I haves it repaired still does work
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi,
Thank you very much for taking the time to review our 50" Fire TV model. I am sorry to read about the bad experience you have been through with this TV not working properly. I know this is not what you expected from it.
Please follow the Contact Us link at the bottom of this response, we will assist with your support and warranty needs and we will check for further options in this matter for you.
Adolfo M. - Insignia Support
https://www.insigniaproducts.com/contact-us
Terrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv went out after my 30 day warranty. Don’t buy this product .
No, I would not recommend this to a friendWasn't worth the money
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv worked great for a year and 1 month, now no picture just sound.
No, I would not recommend this to a friendTV did not powered on.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price during Black Friday. Unfortunately, the TV set was not powered on. Returned.
No, I would not recommend this to a friend