Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 7288 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are satisfied with the picture quality, price, easy setup, and smart TV features of the 50" Class F30 Series LED 4K UHD Smart Fire TV. However, they have concerns about its durability, short lifespan, screen issues, remote control, and warranty.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 357 Showing 7,121-7,140 of 7,288 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product for the price. Really like the features

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Black screen

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased the TV for my daughters room 5 mths ago, mounted it, has been working fine, no drops or hits to it and it already is giving me a black screen. They’re going to come and fix it w the 1 yr limited warranty it comes but after that, we’re out of luck and they said its too late to return. If i wouldve known the TV would last us less than i year, i wouldve paid more to get something different. Other than that, TV worked fine, good picture, sound and alexa app was nice. But whats the point of all of that if its not working.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!


      Thank you for taking the time to review our Insignia™ - 50" Class F30 Series LED 4K UHD Smart Fire TV. I understand that you have a black screen issue on your tv. That can certainly be frustrating. But, we would be happy to troubleshoot it and check your options for you. Please, use the link below to reach us at your earliest convenience.

      Insignia Support
      Irene
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great working TV, easy to set up. Works great. Great colors.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Insignia 50”

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture and great price good quality good sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great outdoor tv easy setup very pleased with tv so far

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    New TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV was easy to set up and the picture and sound quality are great!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv, picture is great. Sound is perfect.. Totally recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice size

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for movies nice sound and lighting great selection

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 3 out of 5 stars

    Insignia

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been a good tv so far. I was concerned because after a while started having issues with the storage so ended up having to buy a firestick

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv my kids love it … nice picture and sound.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Black screen with sound.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this tv a year ago. I loved it. Great picture, sound and no lagging. No complaints,until the day the screen went black. 1 year old and no picture, I checked the wires, not the problem. Unplugged it a few seconds and the picture came back. That worked for a week. Now, I have sound but no picture. Looked at reviews online to find, that it's, quite common, for this model.usually, something wrong on the mother board and it'll be cheaper to buy a new TV. I reccomend you by a different brand until Insigna works out there quality issues.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi James!
      Thank you for taking the time to review our 50" Class LED 4K UHD Smart Fire TV Edition TV, I'm really sorry to read you are having this experience with one of our products, please contact us using the link below for us further assist you and evaluate the available options for you: www.insigniaproducts.com/contact-us
      Maria P. Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality and and very nice display . ……./

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Praise

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture excellent sound awesome price thank you

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my 50” Insignia tv. I could’ve made a better choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 stars for service & product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my purchase of the Insignia TV I purchased from Best Buy. The online shopping feature made it so easy & convenient for me. I was able to select exactly what I was looking for, use my credit card & pick it up curbside at my convenience. I highly recommend this service to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. No complaints. Everything works as expected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought the screen would be full of the picture and the TV was bigger than I thought it would be. I'm 80 years old and this is the first TV I've bought in a long time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Culd be better

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The favorite channels is useless In the remote, and sometimes the software hangs if you are using sideload apps, missing pip option

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Worked well for 3.5 years

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well for 3.5 years , now video out is not coming .

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Worked ok until it died. Would not buy another.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV only lasted 4 years. It seemed fine until one evening when we were watching the picture went black, though we still had audio. Some quick online troubleshooting indicated that the backlight died. We called a TV repair shop the next day to see how much it would cost to fix, and they said it would be cheaper to buy a new TV. So wasteful! So we had to run out and buy a new TV, but not another Insignia. It's a shame they make such shoddy products that don't last.

    No, I would not recommend this to a friend
Sponsored