Customer Ratings & Reviews
- Model:
- NS-50DF710NA21
- SKU:
- 6401029
Rating by feature
- Picture Quality
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.4 out of 5 stars
Customers are saying
Customers are satisfied with the picture quality, price, easy setup, and smart TV features of the 50" Class F30 Series LED 4K UHD Smart Fire TV. However, they have concerns about its durability, short lifespan, screen issues, remote control, and warranty.
This summary was generated by AI based on customer reviews.
Garbage
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had nothing but problems with this tv. The batteries in the remote don’t last more than 5 days. While watching 4K movies randomly waves come across the tv. Would not recommend
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Brad,
Thanks for taking the time and effort to leave a review with our Insignia™ - 50" Class F30 Series LED 4K UHD Smart Fire TV. We do apologize for this disappointing experience and thank you for bringing this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. We are continuously working on improving our products and processes and if you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com
Failure
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV quit working after about 2 years (backlight/screen). Many other reviews state the same. Waste of money and I don’t plan on buying a Best Buy brand tv again.
No, I would not recommend this to a friendBought TV last yr a black line on screen .
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV last year. About a month ago after the guarantee expired a black line is showing on my screen from the top to the bottom. I will never ever buy an Insignia tv again
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Insigniastinks,
Thanks for taking the time and effort to leave a review our Insignia™ - 50" Class F30 Series LED 4K UHD Smart Fire TV. We do apologize for this disappointing experience and thank you for bringing this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. We are continuously working on improving our products and processes and if you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com
Waste of money.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV back in April of 2019. It lasted a year and half before it quit working and I have to replace it. It developed issues with the power supply and just continually shuts itself off. I will not buy an Insignia TV ever again.
No, I would not recommend this to a friendDo not purchase Insignia televisions.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The backlight burned out 3 years and one month to the date of purchase is t.v. is trash.
No, I would not recommend this to a friendScreen does not last.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv was great, unfortunately the screen went out after almost 2 years.
No, I would not recommend this to a friendbroken screen.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had the tv for 2 weeks and took it off the wall to paint behind it. Screen is VERY fragile and broke. Didn't drop it, just set it down, Even though I bought it with 5 year repair plan Best Buys refuses to fix it. Buyer Beware!!!
No, I would not recommend this to a friendTerrible
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap quality tv.. had it two months and already the speaker sounds like it’s going out. Don’t sound clear at all.u pay for what I get smh.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi User337234,
Thank you for taking the time to review our Insignia™ - 50" Class F30 Series LED 4K UHD Smart Fire TV. I understand you found it uncomfortable to use since the speaker sounds are going out and it is not clear and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
Cheap
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Broke two months after the factory warranty. Best Buy won’t help at all. Thanks for making me waste $300. Especially during a pandemic. Won’t shop here ever again.
No, I would not recommend this to a friendWould not recommend
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased Nov 2020 and the screen is black 6/22. I’ve called and finally after the 10th call. It’s outside the manufactures warranty and nothing can be done.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Madsky,
Thanks for taking the time and effort to leave a review with our Insignia™ - Multidirectional Indoor HDTV Antenna - White. We do apologize for this disappointing experience and thank you for bringing this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. We are continuously working on improving our products and processes and if you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com
No Sound 2nd day
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound lasted exactly one day. I'm running it through HDMI and it worked beautifully the first day. Second day; no sound, no sound on 3rd day either. Changing cable and port didn't help.
No, I would not recommend this to a friendPoor customer service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not connect with a ps5. I have been on the numerous times with insignia and Best Buy. I keep get the run around. We have done troubleshooting and nothing has worked.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking time to write a review our Insignia™ - 50" Class F30 Series LED 4K UHD Smart Fire TV. I know how inconvenient it is that you are having issues with one of our products. We are working on improving our products and designs. We appreciate your feedback.
If you have any other concerns, you may use the link below to reach us.
Insignia Support
Dina
Please visit https://www.insigniaproducts.com/contact-us
Regret Pirchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased 2. One came out of the box broken and the other one had software issues and wouldn't stay turned on or stream anything. Very disappointed.
No, I would not recommend this to a friendNone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was excited to get this tv, but upon connecting it, it Didn’t work I had to go through the trouble of disconnecting everything and returning it to the store, returned item
No, I would not recommend this to a friendTV dead in less than 4 days light use.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV stopped working in less than 4 days. Picked up afternoon of 12/26/2021 and on 12/29/2021 it stopped working. Screen went white, wouldnt turn off. Very dissapointed.
No, I would not recommend this to a friendPoor quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for a few months and now none of the hdmi ports work. Tried different devices and cables to no luck. Should have read more reviews before buying. Wouldn’t suggest it to anyone.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the 50" Fire TV. I am sorry to read that you are having issues with the HDMI Connections. Kindly contact us to be able to check all options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Dead Picture
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture died before the 3 year mark. Would not recommend this TV.
No, I would not recommend this to a friendNot worth it.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had my tv for two years and the picture went. Im not at all impressed with this product.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Barb. Thank you for writing a review about our Insignia Smart Fire TV. I apologize for what happen to your tv that the picture went out. We know how frustrating it is. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Mariepel C.| Insignia Products
https://www.insigniaproducts.com
Back light went out
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was a great TV until it broke about a year and a half into it and the warranty is only a year. So if you buy this TV buy the extra insurance, you will need it.
No, I would not recommend this to a friendPoor Quality - Not for businesses!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very poor resolution, auto sleep is mandatory. We cant disable or turn off the auto sleep feature. Very bad TV.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Chico,
We do apologize for what happened to your 5' USB-C to USB-C Charge-and-Sync Cable. I know it can be dissatisfying that its not working as expected. Please know that we are improving the quality of this product by considering our customers feedback, however I'd like you to contact our support team for further assistance at 1 (877) 467-4289 Daily 8am - 9pm CT.
Insignia Support
Molina
www.insigniaproducts.com/support