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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 716 reviews

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Rating by feature

  • Picture Quality

    Rating 4.3 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are impressed with the picture quality, ease of use, and price of the 50" Class LED 4K UHD Smart Fire TV Edition TV. Many users commented on the amazing picture quality and sound, while others appreciated how user-friendly the TV is. The reasonable price point was also a hit with customers. However, there were some concerns about the remote control, reliability, interface, and storage. Some users experienced issues with the remote control not working properly, while others mentioned that the TV stopped working after a few weeks. There were also complaints about the buggy Amazon Fire interface and limited storage space for apps.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 716 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Picture quality is great and the sound is great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t really compare it to other 4K TVs because this is my first one. But so far so good, I just wish I had more storage to add more apps. There are many pre installed apps that are not needed. I’m recommend using a 4K device like the fire stick. Between the TV and the fire sticks storage you should have enough storage. Looks great on the wall. Make sure to get a good ethernet cable and the right rated HDMI cords

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great Deal and Great Product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the past, I had only purchased VIZIO TVs. This is now my 2nd and soon to be 3rd INSIGNIA TV purchase. The quality, value, clarity, and ease of use are awesome! Keep up the great work BEST BUY!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Same as a fire stick

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great quality and wonderful price for the size of the tv. Though I wish it wasn’t the same amount of gigs like a fire stick, it’s still pretty cool.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These tv's are amazing, picture and images are super clear, my youngest son has been enjoying watching his favorites programs as never before and my oldest son has been enjoying not just watching TV but gaming on it. We bough wall mounts and tv in their rooms are already hung up.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Smart tv

    Rated 5 out of 5 stars

    Insignia is GREAT!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV looks amazing, works great and I love the built in Fire TV. I would recommend to any one

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    What a bargain!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you're looking for a Amazon Firestick get this TV instead. It makes it so easier to add streaming apps. I have officially CUT THE CORD! No more using two remotes. The picture is great and so is sound.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi, We really appreciate your feedback on this Fire TV Edition, and we are glad to know that you really liked this product. I f you ever have any question of further feedback on this, feel free to contact us, and we will do everything in our hands to assist you. Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this tv for my 12 year son to connect his PS4 .. works great easy to use fast processing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to replace my 10 yo sharp tv in our bedroom. Love the smart capabilities and that it’s a fire tv. Only gripe is the screen when first turning on, flashes bright white with the fire tv logo which in the night when the lights are off, about blinds you. Other than that the screen is clear. Sound could definitely be better but is easily fixed with a sound bar. Then again what tv has decent sound out of the box...

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sweet TV, amazing value.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes. All yes. Price is awesome, tv totally worth it, graphics and sound amazing, has all apps, firetv, etc. I'd buy another one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No HDR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television is a great buy but, when I tried using the HDR feature this particular model dose not have HDR . The advertisement says with HDR but it dose not support HDR . That was what sold me in this model . But it is HD and 4K . It dose not say with HDR no where on the box or instructions. Only on the advertisement.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      This TV supports HDR10, just play HDR enabled content.
      While watching a video long press the Home button and select Info, this will display the resolution of the video that's playing and if it's HDR, it will say "HDR".
      Make sure your video source is HDR compatible. BBY-ExBrand_Insignia

  • Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    Tv flickers and remote disconnects

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is pretty good it does everything it says it does BUT sometimes the tv glitches and green flickers on the screen AND my remote keeps disconnecting so I have to take the batteries out for five minutes so it can start working again. Other than that it’s a nice tv It’s just annoying when my remote disconnects.

    I would recommend this to a friend
  • Pros mentioned:
    Smart tv

    Rated 5 out of 5 stars

    Excellent tv for excellent price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv was an excellent choice for my den and the price was outstanding.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv do clear great picture and sound!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You don't need to purchase a separate fire stick. Only draw back is that it's a 50 inch. I really wanted something 55 or above but there were none.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Wendyb,
      Thank you for writing a review for our Fire TV. You don’t know how much it means your feedback for us. We are just happy that you are enjoying it. If you need to reach us or if you have any question, do not hesitate and follow the link below.
      Aldair O.
      www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Just what I wanted

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television is exactly what I was looking for. I’m ecstatic with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Have to dig hard to find anything wrong,great TV!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the title says. I had to really go thru certain settings and how easily it was to access them or to check on any lag on selection after the TV being on for a while. FYI I purchased the 50 inch. Setup is very easy. So far movies and gaming quality look great. Home screen is easy to navigate and access different menus for viewing or searching title selections. Alex remote is pretty spot on and reliable when asked to switch inputs or apps, answer questions, or play music channels or search movie titles etc... The TV turns on quick, but not as fast as my Samsung smart TV from 2015 (32inch). This one boots up for a sec with the fire TV load up screen. But nothing major. My Samsung TV had a firestick in it as well for sometime and the firestick also took a while to get going once the input was selected so my guess is the built in firestick acts the same way. Volume sounds really good for 2 10w speakers. TV remote is very easy to understand and use. TV angle viewing is really good for not being curved and has great colors in dark scenes and bright scenes in movies. No complaints there. The only things I noticed were the lack of quick access buttons to change the picture setting on the fly as my Samsung has. I haven't tried the Alexa voice command for that yet. But it would be nice to able to change the picture of the movie to a darker or lighter setting on the fly. One thing the TV does have in the settings that is good but unsure if it remains when selected, is individual picture settings for each input or app and gaming. So that's good. I tried putting different ones for each one to see the difference but unsure if it remained as selected. The other thing was slight lag in home menu navigation and selection when the TV has a lot going on or has been on for sometime. Not sure if it's my wifi connection or the TV itself. It will hiccup for about 3 to 5 secs. Another possible difficulty will be to connect a soundbar. The Alex voice remote can't help you in that area as I was told when I attempted it. So I had to do it manually thru the settings and it can be cumbersome if the tv and you're soundbar aren't on Bluetooth sync and harmony exactly at the same time. But once it's connected and auto tuned/synced then the soundbar turns on with your TV every time. Also turn up the TV remote volume to max and then only use the soundbar remote for the volume or vice versa. They're separate volumes even though the soundbar is the only device that distributes the sound because the TV speakers automatically turn off once it's connected. Other than that. She's an amazing TV. I still have 5 stars bc its still just that great. Setup is very easy. Enjoy!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Easygoer, Thank you so much for taking the time to give us your intake on this TV, I am really glad to hear that our product is living up to expectations. If you have any questions please contact us at Insignia and we will be more then glad to assist you.

      https://www.insigniaproducts.com/contact-us
      Brian C. -Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV, worth the price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Smart TV is amazing and powerful! Although it has a little bit of storage to download apps (and some which are paid for), this TV suits me perfectly for my entertainment, as I can watch Netflix and easily switch to YouTube and continue watching where I left off. I use an antenna box instead of cable and the picture quality is amazingly beautiful. It's big, colorful, and perfect for my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Features, Picture quality

    Rated 5 out of 5 stars

    5 star television

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has a great picture and excellent features and apps. This tv is easy to use and can be used in the living room or bedroom. I love this tv. I have suggested to many of my friends purchase this brand and this specific model. I will continue to purchase Insigna televisions from Bestbuy.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Smart tv

    Rated 5 out of 5 stars

    Awesome tv for Grandma

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome TV the voice search It’s so convenient if you have trouble reading. I picked this up for my grandma and she really likes just being able to click the button and say show me Hamilton or show me Blue Bloods rather than her trying to navigate through all the menus on an average smart TV this is just so convenient it’s definitely worth it. the picture is amazing as well and the quality of the materials this tv is made from are great, doesn’t feel cheap like some well cheap tv do. But bargain prices for a fantastic tv. Would recommend to anyone no it definitely takes a little bit to set this TV up so if you’re setting it up for someone who does have a little trouble navigating menus, Then please help them do the initial set up but after that it’s so easy

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A ton of tv for a small price tag

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to the store to but the lowest priced tv in the fathers day ad but wanted it that day, the salesman showed me this and explained the differences I was getting ( and gaining ) for the slight increase in price and I'm so glad I bought it. We are using it on our back patio to enjoy some tv outdoors and the wi fi reaches so we can use all the built in apps etc . set up was easy took less than 5 minutes, picture is awesome, very happy with this purchase

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Zonk,

      Thank you for the nice review on our 50" 4K UHD TV. I am glad to read this set was perfect for you and you are getting the best out of this set. Keep enjoying this set!

      If you have any doubt or you need any assistance with this TV, please follow the Contact Us link at the bottom of this response and we will gladly help.

      Adolfo M. - Insignia Support

      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

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