Customer Ratings & Reviews

I PURCHASED A STATE OF THE ART DEHUMIDIFIER 4 YEARS AGO. SO EASY TO USE, THE THING EMPTIED ITSELF!! PROBLEM IS, I AM NOT SURE HOW LONG AGO IT QUIT WORKING!!, BUT IT MUST HAVE BEEN A WHILE THAT I WAS POURING ELECTRICITY INTO IT, AND IT WAS NOT COLLECTING ANYTHING!! MY SON TOLD ME ABOUT WHAT A GREAT BUY THAT THESE DEHUMIDIFIERS ARE AT BEST BUY!!, SO I PURCHASED ONE!! WORKS GREAT!!

Some genius thought it would be a good idea to design master bedrooms with master bathrooms that have no door! Open concept these geniuses call it. Well, even with bathroom fans, the steam gets into my master bedroom and collects water everywhere, causing mildew everywhere, destroying my furniture and other niceties. To help save my new niceties, I got the idea to buy this dehumidifier, and it was the best idea I had since I figured out it was a bad idea to have a bedroom and bathroom tied together without a door! This is a fine unit! Not too loud, not too hot, not too ugly, not too expensive. I love it!

Bought this as a deal of the day sale price in May 2020. Use in my basement & it does a great job. The unit is kind noisey but don't notice that much since we do not go in the basement a lot. The continous setting will do auto humidity but if it's off you can set it manually. The hose hook up is a must unless you want to empty the bucket each time. This is a gravity drain set up so the dehumidifer will need to be higher than the drainage system or drain it will dump the water into. Make sure to check the air filter once a month, it's on the opposite side of the bucket. This is a solid unit, especially when it's on sale. (which is often)

The unit was very easy to set up and get running. Took all of 4 minutes to unbox, attach a drain hose, plug in and turn on. So far the unit is operating flawlessly.

Excellent dehumidifiier: quiet and efficient. Easy to empty.

Great dehumidifier. Purchased two other units as best ratings and both were poor performers and unpredictable. This unit is awesome and reminds me of the older Kenmore units when things were built to last a lifetime. It performs great and the humidity level is spot-on with our other gauge in the basement. Can't say enough, Thanks Best Buy!

This dehumidifier is great, I now have 2 of them. The first ws so good I bought a 2nd to help my utility room. My basement flooded really badly when I newly moved in. This with a shop vac helped me save my basement. Still keeps me mold free, amazing how much water it pulls out of the air!

This unit is a strong performer. My 3-car garage is detached and it gets steamy in there. After just 1 day of operation I could notice a signigicant decrease in the humidity. It's been operating constantly for about 2 weeks save for when the reservoir is full. It's pulling a full 50 pints about every 8-10 hours. Empty when i leave for work and again when I pull back in - granted opening the garage doors lets everything back in so this little champ has a big job to do. 1140 insulated and sheetrocked square feet (9.5 ft ceiling). Haven't connected the hose for continuous use yet...tried but without a floor drain it wont "updrain" into my sink. A cheap $50 condensate pump will fix that but I'm not sure it's worth the bother. Definitely consider this product. The cord is too short for my application but is likely plenty long for most uses. I have a soft top convertible and the dampness problem is solved!

Very quiet and looks really nice. Happy how much moisture it removes.

Quieter than my old Frigidaire unit. The compressor doesn't make a lot of noise (thump) when it cycles on/off. Drops the humidity level quickly. My only complaint is the water tank is difficult to get back in the unit.

Great price and product.This air conditioner works really well.I had been buying multiple portable air conditioners for my house and insignia is one of the brands that foes not disappoint.

This is exactly what I needed. Not overly expensive and is very simple to operate. Can't speak about the longevity of it as I've only used it for about 3 days but it seems like a workhorse. It's doing wonders in my house. Currently have it in the basement which is disgustingly humid and it has made a big difference so far.

Purchased this unit to keep my basement dryer so that I could lay hardwood flooring down throughout the first floor above it. When i first plugged it in, it was reading at a heavy 80% humidity. I used the hose option into a floor drain to prevent from emptying the internal bucket 1-2 times daily. This unit has worked great since my purchase. It is keeping my 1000+ square foot basement at a comfortable 45-50% humidity, in eco mode. It isnt too loud for basement use, but may be a little so in a living area.

So far so good. I have had this dehumidifier for about 2 months. It’s relatively quiet and pretty good at extracting moisture from the air. I do not have any complaints except the size of the reservoir. I have to empty it 1-2 times per day. But, the humidity levels in my basement are pretty high. I am happy I purchased it.

This dehumidifier WORKS! Let me tell you- my husband and I thought we would maybe empty this thing every few to, possibly, every other day. No, we’re clearing it around twice a day every day because of the rain we’ve been getting here in the Dallas area this spring. I never realized until now how much humidity our home trapped. It’s really making a difference with our electric bill in that we don’t have to keep the air quite as low to have the home stay cooler since there’s so much less humidity than usual in summers. I absolutely love this thing and regret not getting one sooner!

First time buying this brand in a humidifier. I needed it for my son’s basement. Works great so far! No complaints. Easy to use.

This item was easy to use right out of the box. It also made a huge difference in the humidity in our living room. It also seems to work with little to no problems

Replaced a different model that stopped working. This Insignia model is working great and easy to use. Happy we bought it.

So I've had the gamut of Frigidaires, GEs, Friedrichs, and more. Most are loud and last a year, maybe two. The Friedrich lasted 4 which was better than most but had zero customer service, so they all have their problems. A few years ago I had a Soleus, which was truly a beast which sucked so much water out of the air that I was wondering if I wasn't drying out the ground around my house. It, unfortunately, was recalled for being a fire hazard, so there's that. This Insignia ranks closer to the Soleus in term of ability to dehumidify than any other I've ever had - and it's quieter than any other I've ever had. What's more, I picked it up at BB for $150 delivered. As soon as this hits that price point again I'll pick up at least one if not two more. One will be for our bedroom area, for which NO dehumidifier I've ever owned was quiet enough, but this one might just make the grade. I can't say how long this dehumidifier will work since I just got it a couple of weeks ago, so we don't know everything there is to know yet, but I know enough to willingly (even gladly) spend the money a second time on the chance that it's as good as it seems.

No set up, easy to use and works quite well. Actually had nothing to do but unpack and plug in.