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Customer Ratings & Reviews

Your price for this item is $8.49
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The comparable value price is $9.99

Customer reviews

Rating 4.6 out of 5 stars with 1890 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers consistently note the long battery life and compact size of the 5000 mAh Portable Charger. Many appreciate its portability and affordability, finding it to be a great value. However, some users experienced issues with compatibility and noted that the device can get warm during use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,890 reviews
  • Pros mentioned:
    Battery life, Portability, Price

    Rated 5 out of 5 stars

    Compact and works perfectly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Back Up power supply is the cat's meow for the times when you glance at your power bars and wonder if you will get through the day. With the Insignia portable portable power bank, you can recharge and gain hours and hours of fresh time. Many times we are not near our charging place and that problem is totally solved with the Insignia portable power bank. Your fresh charge is always there, in your pocket, attache, purse, desk drawer. You will be prepared! Great price for a quality product.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi, Ron.

      I sincerely appreciate the time you took to share this review on your Portable Charger. Knowing your opinion and your experience means the world to us. I am glad to read that you are enjoying this product.

      Cesar G. - Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Battery life, Size

    Rated 5 out of 5 stars

    Cool little power bank

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    _____ *Pros: -Compact and light. -Cool color scheme and design. -Has a battery life indicator. -Smooth in-hand feel. _____ *Cons: -None I got this power bank to provide power to some color-chasing and color-changing LED strip lights I installed on my wifey's bicycle; the light is both for her nighttime riding safety and bling. :) Thanks to how thin and light it is, I was easily able to find a good mounting spot on her bike and it's providing hours and hours of power. I love that the power-on button is in an easy-to-reach location as well as the presence of a 4-lights battery life indicator. At $9.99 (as of 2020-10-23), it's priced fairly and I'm very satisfied with it.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,

      Thanks for taking time of your day to leave a review about your portable charger. We are so happy to read that your portable charger is exactly what you needed. Remember, that if you have any concerns, feel free to contact us at any time you need. Thanks for choosing Insignia.

      https://www.insigniaproducts.com/contact-us

      Marcos O. - | Insignia Support | BBY-ExBrand_Insignia

  • Pros mentioned:
    Battery life, Size

    Rated 5 out of 5 stars

    Cool little power bank

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    _____ *Pros: -Compact and light. -Pretty color scheme and cool design. -Has a battery life indicator. -Smooth in-hand feel. _____ *Cons: -None I ordered this to power some LED strip lights on my 5-yo daughter's bicycle. By having those lights, she's more visible to others during the evening and nighttime bike rides, and she's also delighted by all the pretty colors. Since the LED strip is only 6.5' long, this, 5,000 mAh power bank is able to provide hours and hours of power and I don't need to frequently recharge it. 5 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Price

    Rated 4 out of 5 stars

    Good quality for the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This portable charger is very convenient for at work and when you just don’t have a charger nearby. Definitely great to pack around. It does take a while to charge up though, but I can usually get a full charge on my phone from it. Definitely a great purchase for the price, but remember to charge it overnight or when you know you won’t need it for a while.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Does the job

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my recent trip to Vegas and on the flight I did a quick charge and it only used one indicator. For the price it is definitely great to have. It did not heat up my phone. Will buy a couple more to have around.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Wood, I appreciate the time you took to leave a review of the portable charger. I am glad to read that you where able to enjoy your trip and found the unit reliable. Please contact us if you have any question. Grecia M. | Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Saved the day

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this a couple of days before a AM Photo shoot at the Strasburg Railroad. Good thing I did my camera didn't like the cold. I had to use my phone for videos and photos. This was a 6 hour event by the 3rd hour 9 am My phone was getting low. I plugged this in and was able to use my phone for the rest of the shoot.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Thank you so much for taking the time to write such nice comments about our Portable Charger, we are constantly trying to deliver you a premium experience, so you can enjoy your devices in the best way possible. Please feel free to contact us if you have any questions about this or any other Insignia Product and we will gladly assist you in the best way possible. Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Charging speed, Portability

    Rated 5 out of 5 stars

    Portable and powerful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Portable and convenient to carry in my car's compartments. I have used this charger while camping and going to the nearest beach. It is capable to fully recharge my iPhone in less than an hour.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Bbe,,best backup batteries

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well its 2020 election n we're in n out ,and so our phones are, my husband niece sister and I have bought it it's the back up vehicle we calling it. Even the kids tablets uses it.my family runs on insignia 5000 mAh back up battery/charger. Every one have 2 charger each.Everybody, hey y,all go grab one.now n try umm.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Cool small portable charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the blue color, it’s small and I can put it on my bag, works good, very convenient for travel!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,

      This battery has a very nice color, glad you liked it. Thank you for taking the time to share your experience with this portable charger, I hope you enjoy it for a long time.

      Please do not hesitate to let us know if you ever need any help with it, remember that we are here for you.

      Eduardo L - Insignia Support

      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This battery pack works really good and it holds a good charge

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Power bank

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s be nice but small it’s convenient to use thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GreatGiftsIdeas

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Christmas Gifts For Friends And Family. Bought It On Sale For $5. This Is One Off My Christmas Shopping List.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi! Allow me first to thank you for taking the time to share your feedback about our Portable Charger. We are really glad to read that you like it, and believe us that your comments will help us to deliver you a premium quality in our products. Please feel free to contact us at anytime, and we will gladly assist you in the best way possible. Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Not a best pick

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For being a ,2 amp output charger; it's labled as is one This battery charger is extremely slow in charging. My 1 amp charge I purchased 3 years ago , charges faster. I wonder if it is a true 2 amp output charge.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability, Price, Size
    Cons mentioned:
    Capacity

    Rated 4 out of 5 stars

    Compact Portable Charger

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonably priced. Compact physical size. Lower-end of the capacity range on the market but given its size and weight, it is portable enough for the purse/pocketbook, backpack, briefcase or even jacket pockets. Minus one star for misleading mAH rating--its internal batteries have a rated-capacity of 5,000 mAH of storage *BUT* the actual available output power for charging your devices is rated at 2,900 mAH only--nowhere on the packaging discloses this discrepancy. If one download its Quick Setup Guide (NS-MB5K_MB5KPSH_MB5KMBH_MB5KSGH_19-0511_QSG_V2_ENSP_Final_lr.pdf) from the Best Buy website, the cell storage capacity and actual charging capacity are shown in the Specifications section.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Charging speed, Portability

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap battery backup. Charges all my devices. Quickly charges my phone. Easy to use. Easy to charge. Great to bring on road trips. Even light enough to fit in your pocket. My family uses it all the time. I am on my third one. Pretty sturdy and reliable. Comes in different colors too if that is your thing or if you want to buy one for each member of the family.

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed, Price, Size

    Rated 4 out of 5 stars

    Just as good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have another brand which is larger, heavier and cost more. The Best Buy brand is lighter, smaller, cheaper and charges just as fast as the more expensive one I have. It’s easy to store in your purse so you’re always ready without the risks that comes with the use of public charging stations.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,

      Amazing! Thank you taking the time to share your comments regarding our portable charger, it is a pleasure to read you are satisfied with it. I hope you enjoy it for a long time.

      Feel free to let us know if you ever need any help with it, we are here for you.

      Eduardo L - Insignia Support

      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Battery life, Charging speed, Price

    Rated 4 out of 5 stars

    It's big and it's heavy but it's also powerful!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Samsung Note 8's battery is starting to show it's age. Unless I get the opportunity to recharge throughout the day by late afternoon or evening, it's often about spent. My wife had given me a little flashlight/charger for Christmas a year ago but it didn't have enough umph for a Note 8. If I was using it while it was charging with the flashlight/charger it still lost charge, only slower and it couldn't increase the phone's charge by more than 20%. Plugging my phone into this is like plugging it into a 2.1A wall charger! It charges quickly right up to 100% even while I'm using it! I've never completely charged my phone more than once without recharging this portable charger, but it never indicated that it was more than half depleted so I'm sure that it could recharge the phone at least twice. Great value at ~$10!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Steve,

      Thanks for taking time of your day to leave a review about your portable charger. We are so happy to read that you are enjoying your portable charger. We always want to provide you with products that cover your needs. Thanks for being part of the Insignia Family.

      https://www.insigniaproducts.com/contact-us

      Marcos O. - | Insignia Support | BBY-ExBrand_Insignia

  • Pros mentioned:
    Battery life, Charging speed, Portability

    Rated 5 out of 5 stars

    Awesome little charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome little charger. I used this to charge my Samsung S8 and it did it quickly and I could get 1 full charge from it if my phone was almost dead. It came in handy so many times, and it's super portable.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Size

    Rated 5 out of 5 stars

    Affordable, lightweight portable battery.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted this backup charger for power outages that happen too often in my area, so I could charge my Kindle tablet and cell phone. It's an affordable, small portable battery that fits easily in your pocket or purse. It's lightweight and not cumbersome at all. It came partially charged, so I don't know yet how long a complete charge will take, but it took about 1 hour and a half to charge it from the 50% power level. It does have a set of 4 LED lights to show at what level the charge is at, so no guessing there like some other chargers. It's very easy to use and very convenient to have, so I am happy with my purchase. And as always, I got it at a good price with super fast shipping from Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability, Price

    Rated 5 out of 5 stars

    Don’t get stuck without this charger

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great Backup charger for your Cell phone. Easy to charge by plugging into a computer or using a brick to plug it into the wall. It will fully charge a cell phone 1.5 times, and is very handy. Will work with IOS or Android. The cord to charge it comes with the charger, but you will need a cord for your specific device to charge your phone. I have used mine more times than I thought I would. Great price for piece of mind.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Calessi,

      I'm happy to read that this charger works for you. We appreciate your feedback regarding our products. This inspires us to keep proving you with better products. Remember that if you have any issues or doubts, you cant contact us at any time.

      https://www.insigniaproducts.com/contact-us

      Marcos O. - | Insignia Support | BBY-ExBrand_Insignia

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