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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 995 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the exceptional picture quality of this television, which is the most frequently praised feature. Users also appreciate the straightforward setup process, the ideal size for various spaces, and the lightweight, aesthetically pleasing design. While the device is well-regarded, some users noted that the remote responsiveness could be improved and that the brightness levels do not quite reach the standard of premium models.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 995 reviews
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Responsiveness

    Rated 4 out of 5 stars

    Great value for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price. I bought this TV for $229 USD during Black Friday, and overall I’m very satisfied with it. The picture quality is good for the price range, setup was quick and easy, and everything worked fine out of the box. One thing I really appreciate is that the HDMI and other ports are positioned on the side instead of the back. This makes wall mounting much easier and avoids bending cables against the wall, which is a nice design detail. The only reason I’m giving it 4 stars instead of 5 is that the Fire TV interface can feel a bit slow at times, especially when navigating the main menus. It’s not a deal breaker, but it’s noticeable occasionally. Overall, I would definitely recommend this TV if you’re looking for a solid 65" 4K smart TV at a very reasonable price.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Insignia Customer, thank you for sharing your detailed review of the Insignia 65" F50 Series 4K UHD Smart Fire TV. We’re pleased to hear the picture quality, setup, and thoughtful port placement met your expectations, and we appreciate your note about the interface speed. Thank you for recommending it and sharing your experience.
      Rihan | Insignia BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Smart TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth it! This is my 3rd TV I purchased. The first one was for my daughter. Very easy to set up. Clear picture. Since then I have replaced th remaining tv in my home with the same brand.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Ashely, thank you for sharing your feedback. We’re thrilled to hear that your 65" Class F50 Series 4K UHD Smart Fire TV has been such a great addition to your home. It’s wonderful to know the clear picture quality, easy setup, and overall performance have made you confident enough to choose the same model for multiple rooms. We truly appreciate your continued trust in the Insignia brand and thank you for taking the time to share your experience.
      Thanks for choosing Insignia Products.
      Narendra | Insignia BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been really happy with this TV. The picture looks great, especially for the price, and the 4K resolution makes movies, shows, and sports look sharp and clear. The 65-inch size is also perfect for a living room and makes everything feel much more immersive. I really like having Fire TV built in too—it makes it easy to access all my streaming apps without needing another device. Setup was simple, the interface is easy to use, and so far it’s been working exactly as I hoped. Overall, this has been a great TV for the money. I’m very happy with the purchase and would definitely recommend it to anyone looking for a big-screen 4K TV without spending a fortune.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Insignia Customer, thank you for your review of the Insignia 65" Class F50 Series 4K UHD Smart Fire TV. We're thrilled to hear you're enjoying the picture quality, built-in Fire TV experience, and overall value. Thank you for your recommendation and support.

      Poojitha | Insignia BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Awesome tv!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful, clear picture! Easy to program and work!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Janet, thank you for sharing your feedback on the Insignia 65" Class F50 Series 4K UHD Smart Fire TV. We're thrilled to hear you're enjoying the beautiful, clear picture quality and found the setup process simple and easy to use. It's wonderful to know the TV is delivering the performance and convenience you were looking for. We sincerely appreciate your kind words and support. Poojitha | Insignia BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality, Size

    Rated 5 out of 5 stars

    Perfect Fit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right size for my bedroom. It fits on my dresser, the color is amazing. The sound is booming and I love it. And having it controlled and connected to Alexa is icing on the cake. What more can you ask for? For me it's nothing. ☺️

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Absolutely blown away this purchase - perfect.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is amazing. Got a great deal through Best Buy, caught it on sale. It's huge, has AI, runs everything like Roku, and is insanely fast with a very nice resolution. It turns on/searches with basically no lag, and the voice command with Alexa integrates with YouTube, Netflix, petty much everything. I searched NFL football, and it pulled up multiple options but will find the appropriate streaming service, limit it the one I have, and load it instantly. It's very smart and hasn't gone wrong yet. I've had it a month with zero issues would buy again anytime.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with my 65-inch Insignia TV. The picture quality is clear, bright, and vibrant, making it perfect for watching movies, shows, and sports. The large screen truly enhances the viewing experience and feels almost like having a home theater. The smart system is easy to use, quick to navigate, and works smoothly with apps like Netflix, YouTube, and Prime Video. The sound quality is good for everyday use, and overall it offers excellent value for the price. I would definitely recommend it to anyone looking for a large, reliable TV without spending too much.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good but a little disappointed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I saw all the good reviews about this TV on bestbuy.com and decided to go in stores and purchase because of the price point. After setting up and going through all my streaming services it's a little disappointing that Fandango at home does not display in 4k nor HDR. This definitely needs an update to get that app working the way it should, but that's not the only app there's several other apps that are just not displaying in 4k or HDR I hope this is something that they can fix quickly, I had to buy a Roku streaming device to be able to see all my content in 4k HDR a purchase I didn't have to do if the TV just worked correctly, I should have returned it to get the LG but I really like the fire interface so I was crossing my fingers in hopes that they update this TV soon. And as you can see in the photos it says that the scream movie is 4K but no display of HDR but when I'm streaming it you see in the second photo it's only doing 480p SD. That's terrible. I have another insignia TV that Dead this when I first bot it is well but they date eventually updateds and it works as the shood so my only reason of keeping the tv and hopes that they would updated quickly. Now for external devices it displays everything as it should so this is either an fire TV firmware update needed for apps or the streaming apps themselves need to be updated by the individual partners. But when it comes to playing games on it it looks fantastic. Disney plus streaming works fine so it has to be the other streaming platforms cuz The working Man on Amazon prime is not displaying 4K but 1080p. Which on Amazon fire TV not displaying correctly on their own platform is already a let down. So I will recommend this TV because I do think they're going to eventually fix it with some firmware updates but if you're not patient and you want something out of the box to work unless it's just my TV that's having a problem then I will just wait or take advantage of Best buy's 15-day return policy and try everything out to make sure it works.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Dear Insignia Customer, thank you for taking the time to provide such detailed feedback. We’re pleased that your Insignia™ 65" Class F50 Series LED 4K UHD Smart Fire TV performs well for gaming and external devices. However, we understand your frustration regarding the inconsistent 4K and HDR playback across some streaming applications. Your comments are valuable and help us identify opportunities for improvement. Please reach out to us at 877‑467‑4289 or insignia@bestbuy.com, and we’ll be happy to assist you.

      Rahul | Insignia BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality, Size

    Rated 5 out of 5 stars

    Best tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first ever tv purchase! Great size, great picture! We are purchasing a 2nd one soon!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Leiliana, thank you for sharing your feedback. We're excited to hear this was your first TV purchase and that you're enjoying the size and picture quality. It's wonderful to know you're already planning to purchase another one. We appreciate your support and enthusiasm.

      Sidhartha | Insignia BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality, Size

    Rated 5 out of 5 stars

    Best Buy at great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new TV . It was easy to set up and is just the tight size. The picture and sound quality is great. I ordered online and picked up at curbside which was very convenient. Thanks Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Weight

    Rated 5 out of 5 stars

    65'' tv **AWESOME**

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HONESTLY , I loved the product. i also like that its not as heavy as youd think a 65'' would be. great quality!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great especially the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone usually goes with the name brands, but BB store brand Insignia, is just as good: price-wise, picture, and smart tv.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Insignia Customer! We sincerely appreciate you taking the time to share your experience; we’re glad to hear the Insignia 65" Class F50 Series LED 4K UHD Smart Fire TV delivers the quality, value, and smart features you were looking for and stands strong alongside the bigger name brands, and thank you for letting us know how the product is working for you. Darshan | Insignia BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is better than expected. I was skeptical at first as the the price was so low . I was pleasantly surprised at the quality and ease to put it all up . Picture is awesome, sound bar was super easy to setup and I love the Fire TV and the ease of switching from Fire TV to Cable. I also love love love that it works with Alexa all I have to do is talk , perfect. I highly recommend it .

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Insignia Customer, thank you for sharing your experience with the Insignia F50 Series Fire TV. We're delighted to hear the picture quality, easy setup, Alexa integration, and seamless switching between Fire TV and cable have exceeded your expectations. It's wonderful to know the TV has delivered such great value and earned your recommendation. Thank you for your enthusiastic feedback. Poojitha | Insignia BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Insignia

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    True to size and the clarity is Great! This added to our family room. Great buy for our family!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Juanita, thank you for sharing your feedback; we’re pleased to hear the Insignia™ 65" Class F50 Series LED 4K UHD Smart Fire TV provides the screen size, clarity, and value that fit well in your family room, and we appreciate you choosing Insignia. Mueez | Insignia BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality, Size

    Rated 5 out of 5 stars

    Great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing tv so big and beautiful love it! Fit just perfectly in my living room now it’s like being in a movie theater at home

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Size

    Rated 5 out of 5 stars

    Great Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is really clear and the size is perfect for my space.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Brit, thank you for sharing your experience. We're glad to hear the TV has a really clear picture and that the size is perfect for your space. It's great to know you're happy with your purchase. We appreciate you sharing your feedback with us.

      Sidhartha | Insignia BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    65” Smart Insignia LED TV has great picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the thickness of the TV and the Clear picture. Only concern I have is the speaker. Since the volume is coming from the rear of the TV it can be difficult to understand what is being verbally said. I recommend adding a soundbar to fix the clarity issue.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Charles! Thank you for sharing your feedback with us. We're glad to hear you're enjoying the clear picture quality and overall design of your Insignia 65" F50 Series Fire TV. We also appreciate your comments about the built-in speakers and your recommendation to add a soundbar for enhanced dialogue clarity. Feedback like yours helps other customers get the most from their viewing experience. Thank you for taking the time to post your review.

      Darshan | Insignia BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Amazing for the price !

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price this is an incredible TV, the operating system is a little slow but that can be easily dealt with by using a Fire stick or similar device. Looks great Sound great Cheap Great TV

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Leemo, thank you for sharing your feedback on the Insignia 65" Class F50 Series LED 4K UHD Smart Fire TV. We are thrilled to hear that you found the TV to be an excellent value and that you are enjoying the picture quality, sound performance, and overall experience. We also appreciate your comments regarding the operating system and your helpful suggestion. Thank you for being a valued Insignia customer. Faisal | Insignia BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Responsiveness

    Rated 3 out of 5 stars

    Great but OS is Laggy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of great apps, and picture quality is superb. But the homescreen and navigation are very slow and laggy at times. Button pressing can be very unresponsive at certain points. Video and audio go out of sync occasionally as well.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Robert, thank you for sharing your experience with the Insignia F50 Series Fire TV. We're glad to hear you're enjoying the picture quality and app selection. To help improve performance, please check for the latest software updates, restart the TV, and clear unused apps or cached data if possible. If the audio and video sync issues continue, please contact us at 877-467-4289 or insignia@bestbuy.com for further assistance. Poojitha | Insignia BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Great Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV clear views, easy setup and install , great sound

    I would recommend this to a friend
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