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Customer reviews

Rating 4.6 out of 5 stars with 2459 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers have good things to say about the 8,000 mAh Portable Charger's long battery life, portability, and size, frequently citing it as a great value for the price. Many appreciate its dual USB ports and lightweight design. However, some customers experienced compatibility issues with certain devices and reported the charger becoming warm during use. A few users noted concerns about the charger's heat generation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 2,459 reviews
  • Pros mentioned:
    Battery life, Charging speed

    Rated 5 out of 5 stars

    Great backup charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently picked up two of these Insignia 8,000 mAh Portable Chargers. Hurricane Irma was reported to hit our area (Charlotte, NC) and so I wanted to be ready with backup power for the cellphones just in case. Thankfully we didn't need them as Irma skirted around us. I did however try the charger out and it worked perfectly. Initial charge for the battery pack took about 4 hours using a standard wall wart phone charger. Re-charged my LG G4 from about 38% to full in roughly 40 minutes or so. I didn't time it exactly. It barely made a dent in the level of the battery pack. . The phone was off while charging. I'd estimate you'd get about 2 1/2 to 3 charges from a fully charged battery pack. Worked great on my Nexus 6 too. Overall build quality is fine and it feels solid. Didn't get hot while charging the pack or re-charging a phone. Good deal for the price. My only complaint, if you could even call it that is the USB cord that comes with the battery pack is short only about a foot long. Gets the job done though.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Size

    Rated 5 out of 5 stars

    Excellent for college life on the go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The doble usb port allows versatility to charge my phone and laptop at the same time. Its easy to carry in your backpack or pants pocket due to slim/light shape and with 8000 mAh one charge can last for weeks or for 4 full phone charges and a full laptop charge.

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed

    Rated 5 out of 5 stars

    excellent portable charger for price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i use a a phone with a relatively low battery capacity (1624 mAh), and this charger can recharge it multiple times. it’s very quick as well. i don’t have an exact time/power ratio, but the charging speed is very fast, comparable to or better than a wall charger. its very solidly built and sleek. my only complaint is the status bar showing the remaining power. its a row of 4 small holes with lights beneath, indicating 25, 50, 75%, etc. you need to tilt the charger at an angle in order to view the lights, which just feels a bit awkward. however, it doesn’t detract from the usefulness. overall, i’m satisfied.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,

      Thanks for taking the time to leave a review. We are so happy to read that this charger is exactly what you were looking for. We are so happy that you are part of the Insignia family. If you have any concerns, feel free to contact us.

      https://www.insigniaproducts.com/contact-us

      Marcos O. - | Insignia Support | BBY-ExBrand_Insignia

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love this gadget

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that it does the job. It keeps my phone charged when I leave house and I don't have a lighter thing in my old 99 model car that works. I bought a longer cord for my phone to plug into it so I could put this in my backpack purse and keep phone on it while I'm gone. The short cord is only thing that comes with it. I has 4 blue lights when fully charged.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,

      Amazing! I am glad we can help you to keep your phone charged during your day, I know how important it is, so thank you for giving Insignia a chance. I hope you enjoy this portable charger for a long time!

      Please let us know if further assistance is required, at the end you will find the link to contact us.

      Eduardo L - Insignia Support

      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    excellent investment!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Each one of these portable chargers holds enough charges for all of my devices, cell phone ear buds and tablet. I highly recommend these chargers.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!

      Thank you for writing a review about our Portable Chargers! We know how important is to keep your phone charged even if you are out of home, and we are so glad to know it has been helpful for you. Please remember that if you ever happen to need any assistance, you can reach us at the link below!

      -Angelica G. | Insignia Support.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Charging speed

    Rated 5 out of 5 stars

    Very fast charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This charger is very good and very fast and charge more than one device at a time. Would definitely recommend to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portable and stable

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a portable external battery for my cell phone. I also wanted one with two USB ports and an indicator as to how much battery it has. This is a perfect choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A very nice product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a very nice product! It comes with a micro USB cable which let you charge the portable power with your PC. I will recommend you buy a External cable in case when your computer is not with you. It’s a good idea to purchase a two years extra warranty ($3.99) Incase anything happens with product.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,

      Thank you for your great feedback and tips, I am sure this will help a lot of people choose the correct product. We are happy to read that you are happy with our Portable Charger.

      We love to read comments such as yours!

      - Arin A.
      Insignia Support
      Contact us: https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Has old usb charger

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this on the deal of the day and the price was too good to pass up. But it has the old USB style phone charger for Android type phones, not the new USB C chargers that all Androids have now. So now I have to have two charger cords. It comes with the old style cord, but if you have a newish phone, you then need the USB C cord to charge your phone from it. The picture is of the charger’s old style port and my new style USB C cord.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great battery supply

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used it in my car as a back up. It is very convinient and powerful unit. I hihgly recommend ot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This power bank works great. Easy to use. Good product for few bucks

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Little Misleading

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't want to charge my jaybirds tarah earbuds, even after I click the power button to turn it on. The output capacity is 5300mah, which explains why it had an asterisk(*) on the box.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Portable Charger

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I not up to date with portable charger & device I can not say I like or not yet

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It doesnt charge my phone! It doesn’t even charge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am disappointed in the charger. It won’t completely charge my phone. It charges about half way. It’s very frustrating. I’d like to return it. It doesn’t charge one phone!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, thank you for taking time out of your day to leave a review. I know it is disheartening to not have a product meet your needs and expectations, especially when it comes to something as important as your phone. If you still have this particular item, please feel free to contact us so that we may explore the best resolution for you.

       https://www.insigniaproducts.com/contact-us |
      Janine G. - Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Not work

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Return the product because the 4-hour chart does not work. So sad

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed, Size

    Rated 5 out of 5 stars

    Excellent charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great portable cell phone charger that will charge two phones. The charger itself charges quickly. It is a slim line charger that can easily fit in a pocket. The portable charger provides two USB ports. Portable cellphone charger complete with its own charger and cable. Like it well enough that I bought a second one for my spouse.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Price, Size

    Rated 4 out of 5 stars

    Great little juice can

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I take this power bank with my in my business trips, is small and powerful enough to give me 2 full charges. It works great especially in those moments when everybody has taken all the power outlets in airport. Light weight and compact and very inexpensive makes it the best phone companion.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Price, Size

    Rated 5 out of 5 stars

    Lightweight and powerful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charges my phone 3 times in a really small and lightweight form. Fits easily in my small backpack pocket and I’m never worried about losing power on a long flight. Really inexpensive too!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Charging speed

    Rated 5 out of 5 stars

    Best powerbank

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it coz i needed a good power bank for my travel to Hawaii. I only not got the good one but THE BEST! it did charge my phone to full battery in an hour without depleting the powerbank. It Has 2 USB port that can charge for 2 phones. I highly Recommend this product. And Depending on how much battery left on your phone and you use it to charge, you will not have to worry about using it the next time . It does not get it depleted fast.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Helpful and Reliable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this charger for a 2-week bus & train trip in Great Britain and it truly saved me several times. My phone is old and drains more quickly these days, so a backup battery was perfect for long periods of travel without access to a wall charge. I'd say that, with my particular circumstances, I got about 2 full uses out of it before needing to recharge it. It's lightweight and easy to carry, with a couple different ports. Not for super heavy usage but definitely useful, and a worthwhile purchase.

    I would recommend this to a friend
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