Customer Ratings & Reviews
- Model:
- NS-RBM92BK9
- SKU:
- 6220705
Rating by feature
- Storage Capacity
Rating 3.9 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Design
Rating 4.2 out of 5 stars
Customers are saying
Customers consistently note the 9.2 Cu. Ft. Bottom-Freezer Refrigerator's size as a major advantage, describing it as "great" for small living spaces. Many customers also appreciate the refrigerator's bottom freezer and spacious interior. However, some customers have experienced issues with cooling and noise, with a few mentioning a short lifespan.
This summary was generated by AI based on customer reviews.
- Pros mentioned:SizeCons mentioned:Cooling
Small freezer very good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This small refrigerator is perfect for a small space, I haven’t had any issues despite it being insignia, only thing it doesn’t get super cold
I would recommend this to a friend - Pros mentioned:SizeCons mentioned:Cooling
Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice but doesn't get items cold as normal.....really nice and small.
I would recommend this to a friend - Pros mentioned:Freezer locationCons mentioned:Cooling
3rd time was ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fist one was delivered and was damaged. The delivery guys took it back with them. The second fridge never got cold enough. It would only make it to 45 deg. Max safe temp for a fridge is 40 deg. This was picked up when the third one was delivered. So far it works ok but only gets to about 40deg. We use it to keep beverages cold next to our bar and were hoping it would get colder. Disappointed it doesn't get any colder than max safe temp. for a fridge. The freezer part works great.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Buddha,
Thank you for taking the time out of your day to give us our review on this product. I understand that the situation that you are in is a very delicate situation and I can assure you that if you contact us we will get you on the right track.
https://www.insigniaproducts.com/contact-us
Brian C. Insignia support
- Cons mentioned:Cooling
Super buy.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator replaced a fridge we had in the church business office. The other was old bulky and was not cooling our refreshments. So I went online at bestbuy.com and found this for only 80$ more than that old one it replaced. Just want we needed.
I would recommend this to a friend - Pros mentioned:Freezer locationCons mentioned:Cooling
DO NOT BUY - Does Not Cool Consistenly
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this refrigerator against so many bad reviews. I took my chances and paid for it many times. After 6-8 months I’m now realizing it’s only getting worse. This refrigerator does not cool, causing the spoiling of the food unfortunately. I’ve changed the settings many times and either it freezes the food or just lets it spoil because the temperature is so warm. The freezer is fine, but I bought it for extra space in my garage for overflow of veggies, meats and cheeses. My 10 year old fridge worked better than what I have now.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello danaknows
Our customers feedback is our priority, I understand what you're going through, buying a fridge that stopped working can be more then frustrating and this should not be happening. I do recommend that you contact us at Insignia so that we can determine the resolution.
https://www.insigniaproducts.com/contact-us
Brian C. -Insignia Support
- Cons mentioned:Cooling
No no no… click AWAY from this fridge
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible product. DO NOT BUY. Don’t know why the reviews are so good… it died after 2 months. Have the same brand for a mini fridge and it’s awesome. But this one just wouldn’t cool. Freezer items defrosted and melted, refrigerator temp was warm… had to throw everything out. Shame cuz it’s so beautiful.. They had a repair guy come out, he said he’d order a part, then they cancelled it and said it couldn’t be fixed. And it was hell to exchange. Luckily, Dee, Samantha, and Peter @bestbuythousandoaks were extremely helpful. I was ping-ponged quite a bit. Another word of advice, buy in store so u don’t have to rely on someone over the phone.
No, I would not recommend this to a friend - Cons mentioned:Cooling
Refrigerator doesn’t get food cold enough very di!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought this refrigerator would get food and drinks cold. It doesn’t get them cold enough. I have had the bedroom fridges and they got the drinks colder than this refrigerator. I regret buying it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, I appreciate you taking the time to leave a review of the unit. I understand that you are having some issues with the Refrigerator. Please contact us to be able to assist you to getting your drinks cold, and providing you with all possibilities towards your unit. Grecia M. | Insignia Support https://www.insigniaproducts.com/contact-us
- Cons mentioned:Cooling, Reliability
Disappointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought one of these, it died about 2 weeks later, Best Buy did replace it with another it lasted until now and now it's dying and not keeping things cold anymore. I would like to exchange this for another brand fridge and would be happy to pay the difference.
No, I would not recommend this to a friend - Cons mentioned:Cooling
Broke down after year 1
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Based on the reviews we decided to purchase this refrigerator, it stopped cooling after year 1! Right after the warranty period!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Coco,
The feedback that you provided is very much appreciated, I can assure you that this fridge is top of the line. If it is not working then most likely there is an internal issue with your product. I would recommend that you contact us as soon as possible.
https://www.insigniaproducts.com/contact-us
Brian C. -Insignia Support