Deals Worth GiftingShop now

Main Content

Customer Ratings & Reviews

Your price for this item is $4.99
Clearance
The comparable value price is $14.99

Customer reviews

Rating 4.1 out of 5 stars with 4462 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers praise the Bluetooth functionality, ease of use, and compatibility of this USB adapter, frequently citing its affordability and compact size. Positive feedback also highlights the straightforward setup and reliable performance. However, some users experienced difficulties with driver installation and reported that the range and signal strength could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 4,462 reviews
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    THIS *DOES* WORK ON WINDOWS 7. Follow these steps!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A "NerdyGirl" posted, this DOES work with Windows 7 EVEN THOUGH THE PACKAGING SAYS IT DOESN'T. I am an industrial engineer and I am using this on my personal Xeon workstation. This is FANTASTIC news if you can't stand or hate Windows 10. You just need to download the proper Windows 7 compatible Bluetooth driver. You can get the driver on this page: https://www.driverscape.com/download/bcm20702a0 The direct download link is: https://www.driverscape.com/files/2015/Bluetooth/broadcom_bluetooth_12_0_0_9980.zip I have also uploaded the driver to my FTP in case the above links stop working in the future: http://sdfox7.com/bluetooth/win7/broadcom_bluetooth_12_0_0_9980.zip

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Size

    Rated 5 out of 5 stars

    Replaces broken onboard bluetooth

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my purchase of this item. It has allowed me to use my bluetooth ear buds with my pc. For some reason the bluetooth built into my pc will allow connection but the audio was only heard when I put the earbuds about an inch from the keyboard of my laptop, around the 7 key. I asked a Best Buy associate about this and he stated something might be wrong with the chip and to try this adapter. It took me awhile to get it to work because I didn't realize that I needed to go in to device manager and disable the bluetooth inside the pc. But once I got that figured out, it works great. I really like that it is small and fits right next to the adapter for my mouse. I can just leave it in and it is not in the way when using or moving my laptop around.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Compatibility

    Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed Bluetooth to transfer pics from camera & phone to laptop. Win10, plugged it in, system found & installed, works flawlessly since.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Ease of use

    Rated 5 out of 5 stars

    Better than anything I tried

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great Bluetooth adapter. Very easy to set up and connects every Bluetooth device so easily. Strong connection and works as it should.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    driver is hidden in windows update

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plug the dongle in first. If Windows can see the device but cannot find the driver for it, do this: Start > settings > update & security > windows update > view optional updates > driver updates > "Broadcom Corporation driver update for Micro size usb to Bluetooth Dongle"

    I would recommend this to a friend
  • Cons mentioned:
    Driver installation

    Rated 5 out of 5 stars

    Works great with some help

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was worried about this working but, for the price, i decided to give it a try. I followed the suggestions in other reviews and it worked great. It did tell me the driver was not installed, i went to the update window in settings and "viewed optional updates" told it to download and install and now it works just as it should.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 3 out of 5 stars

    Pretty good adapter if you can get It working

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had trouble finding the drivers for it and ended up using broadcom drivers. It works pretty well once you have it set up! When I contacted customer support about how I couldn't find the drivers and the customer support guy tried to sell me geek squad support. All I was asking for was the url!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Very functional

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very functional, easy to install and will allow you to link all your devices to your smart tv

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It works, sometimes.

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not sure if it's my older computer or the adapter, but I cannot keep a reliable connection for very long. The adapter's drivers frequently stop working, and I lose connection to paired Bluetooth devices. However, when it works, the adapter is excellent. Unfortunately, I reverted to wired headphones, instead of my wireless set, for all of my computer gaming.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Works with Desktop and Laptops, alike...

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have so many Bluetooth items.. I couldn't use any with my Desktop PC... Not any more! Our older laptops and my desktop all have Bluetooth now. It was at a good price, too. No need to buy a new laptop or PC, yet.... Thanks, Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Great product. Works like a charm.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse, Headphones, Keyboard and speakers connected and stayed connected when ever I turn on my computer. I strongly recommend. Oh PS. I do not work for Best Buy. Just my honest opinion on this blue tooth dongle.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A bluetooth connection

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it's supposed to. I use this to connect my wireless headphones to my PC. Very easy to set up and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bluetooth Plug-N-Play for the Tower!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rocks right out of the box! I built a new gaming tower this summer and was considering a Bluetooth PCI card when I found this beauty at a Cincinnati Best Buy. No need to tie up a motherboard slot, and the USB approach is seamless. Great audio for my headphones and increased productivity when file-sharing among laptop and Android devices. Way faster than my wired LAN connections regardless of the file type. I love this thing!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Plug and enjoy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install works like a charm no issues at all. Would recommend

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,

      Thank you for your review and thanks for being such a great resource for our other Insignia customers! It's amazing to read that one of our products brings a smile on your face.

      Thank you for being an Insignia customer!

      -Arin. A
      Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    bluetooth

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great easy to connect perfect for my desktop, kudos insignia guys and best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bluetooth it all Plug in USB and it does the rest

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product! Will refer to all my friends in future

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great Buy!

    |
    Best Buy Employee
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Buy, Works perfectly for what I needed it for.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Completely Worthless

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy no longer supports this item so you will not be able to download the drivers/software you need to properly install this Bluetooth adapter. Thanks to a trip out of the country (for work) I missed the return deadline and now I’m stuck with it. If you want to try it without wasting your money, contact me. You’ll encounter the same dead end issues I faced (and a huge online community that also made the mistake of purchasing this product)

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi longhornbambam,

      Thanks for taking the time and effort to leave a review our Insignia™ - Bluetooth 4.0 USB Adapter - Black. We're sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention. We are continuously working on improving our products and their designs and if you have any more questions or concerns, please use the link below to reach us.

      Insignia Products
      Lisa
      https://insigniaproducts.com BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Thank you

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought Bluetooth quality I'm use my computer very good product quality, I loved thank you very much

    I would recommend this to a friend
  • Cons mentioned:
    Driver installation

    Rated 1 out of 5 stars

    It won't install

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It will not install on Windows 10 and no drivers are provided by the manufacturer. Tried on multiple Windows 10 machines. Don't waste your time.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Adam,
      We do apologize for not being able to install the driver for our Insignia™ - Bluetooth 4.0 USB Adapter. To assist you with your concern, please contact our support team at 1 (877) 467-4289 Daily 8am - 9pm CT.
      Insignia Support
      Molina
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

Sponsored