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Customer reviews

Rating 4.2 out of 5 stars with 343 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers love the Dual-Layer Case for Samsung Galaxy S23 Ultra, highlighting its excellent protection, perfect fit, and overall case quality. The price point is also appreciated, along with the grip and feel it provides. However, some customers find it difficult to remove the case and mention that the side buttons can be hard to press.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 205 reviews
  • Rated 5 out of 5 stars

    The Flagship Phone Samsung Universe S23 Ultra

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have found the S23 Ultra Superior to the S22 Ultra & S21 Ultra in the design of the physical phone it just got perfect dimensions and the way it feels in your hands even with a case is amazing and I am sure all will agree plus it has a Superior brainand camera

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    Samsung Galaxy S23 Ultra

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! Battery lasts all day, and the camera is amazing (seriously, I can't stop playing with it). I would highly recommend this over any other flagship phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First flagship phone in 8 years

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely not disappointed. I use the gps for pretty much the entire work day and the battery barely stops below 50%. Everything is quick to load. Run multiple apps at the same time. Static back button always in the same location on the screen (f u apple). Everything is crisp and clean and runs great. Doesn't get hot even while charging while using it, if I want it at 100% when I'm done with work.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    S23 ultra !

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best camera on a phone yet! Samsung is definitely the goat ! Buy at best buy for unlocked version so resell value is better . View my sample picture with my dog in wyoming .

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    Great phone!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera met and exceeded all expectations! It's a great phone!

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and awesome camera! Would not change it for anything else!

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Shake67

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fits with some protection without adding any bulk.

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    Great phone case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To be honest, I bought this case as a very temporary (and cheap) solution thinking I'd immediately order a better one from the 'zon once I got home with the phone. However, over a month later and I feel no itch to replace this one. The case has the right amount of grip; not to slippery nor grippy... just right. It's very comfortable in the hand. Cosmetically, it looks good IMO. Kind of a stealthy look, which I like. Buttons work great, and has the proper raised edges at top and bottom of front. The back has nice recessed cutout for camera stuff, and I like that it actually lays perfectly flat on it's back. My only real critique would be that the bottom is a bit deeper than others, so getting the S-pen out is just ever-so-slightly more time consuming. It's not bad, nor hard to get out, just bit harder than some of the cases out there that have a recessed hole there. As for protection, I have dropped my phone once on concrete and the case did it's job. Not even a noticeable mark on the case. :)

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Intelligent design, sturdy and excellent quality

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product from Insignia. O am writing this review after 2.5 years of using this case. It protected my expensive s24 Ultra from several bad falls and drops on to the street just getting out of car. It also prtected from scracthes and scuffs. Very good design and sturdy quality overall.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for taking the time to share your experience. We’re glad to hear that the Insignia case has provided reliable protection for your S24 Ultra over the past 2.5 years. It’s great to know the design and durability have held up through everyday use and unexpected drops. We truly appreciate your continued support and are happy the product has served you well.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Stylish yet simple design that is not bulky

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stylish yet simple design that is not bulky. Plenty of material to provide protection will raised ridges at top and bottom of the screen. Two layers provide a tough outer shell and a softer interior layer for absorbing shock. The sides are recessed to allow touch at the side of the screen. Perfect for my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Grip, Protection

    Rated 5 out of 5 stars

    Perfect Fit

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this case because it fits my S23 ultra perfect. Its snugged but still has a firm grip. Also I did my own drop test to make sure the phone suffered no damage and this Insignia case held up with no problems to my phone. I recommend this case only for a sleek look and it affordable price.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Price, Protection

    Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price it's a steal makes the phone that much safer and it fits just right no complaints i do recommend this item for your Samsung galaxy 23

    I would recommend this to a friend
  • Pros mentioned:
    Grip
    Cons mentioned:
    Bulk, Weight

    Rated 5 out of 5 stars

    Insignia phone case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to put on, doesnt slide or slip in my hand. Not bulky like other cases i have seen and doesnt add much weight to my already heavy s23 ultra

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Great Protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a temporary case for my husband's S23 Ultra until we could find a better one...guess what there will be no need! This one has excellent protection he is keeping this one. Not super bulky but heavy enough to feel secure. No screen cover but the edges are raised on the face so if you should drop it the screen won't touch the ground. Kind of hard to get on and off but with a little work it is a snug fit.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality, Fit, Price

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits great, excellent price, well constructed, high-quality

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and an awsome product fits like a glove.... slides in the pocket well cant complain Money well spent

    I would recommend this to a friend
  • Pros mentioned:
    Case quality, Fit, Price

    Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, perfect fit, good quality and reasonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    S23 ultra cover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks so nice and strong. It fits well to my phone and protect it

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Grip, Protection

    Rated 5 out of 5 stars

    Good case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits well seems fairly protective feels good in hand

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Great value for great phone protection!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What made this even more a valued deal was the customer service at Best Buy. The gentleman who helped me came from a different department across the store to answer a quick question. If you are on a tight budget and you need your phone to be protected, this fits snug and will take the drop!

    I would recommend this to a friend