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Customer Ratings & Reviews

Your price for this item is $98.99
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Customer reviews

Rating 4.5 out of 5 stars with 1064 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers find value in the Essential PC Gaming Chair for its comfort, affordability, and ease of assembly. Many customers appreciate the chair's comfortable design, with some even saying they can sit in it for hours without discomfort. Additionally, customers are pleased with the chair's reasonable price, considering its good quality. The chair is also relatively easy to assemble, with many customers finding the process straightforward and quick. However, some customers have concerns about the chair's size, with some taller individuals finding it too small. Additionally, some customers would prefer if the chair had a reclining feature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,064 reviews
  • Pros mentioned:
    Back support, Comfort

    Rated 5 out of 5 stars

    Comfortable Chair

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE this chair. I just purchased the chair. It was very easy to install. This chair is very comfortable and easy to clean because it has like a leather type material. The top back of the chair comes to my head giving me extra support when sitting back and the arm rest are a nice size. The lift on the chair goes up and down easily without adjusting on it's own. The look of the chair makes my office area look so much nicer. FYI: if your over 5'5 you may want a chair that is bigger because this chair fits perfect base on my height and weight. (I'm short 5'1). I would definitely recommend this chair for a short person under 5'5 whose looking for a chair that is comfortable and durable...

    I would recommend this to a friend
  • Pros mentioned:
    Back support, Comfort

    Rated 5 out of 5 stars

    Insignia gaming chair after 2 months 9.5/10

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chair is great. I’m using this gaming chair as I speak and it has great back support for long hours of gaming. As a worker from a furniture production company this chair is also easy to put together with the simple instructions. Not the loudest chair but the usual week when sitting and getting up from the chair from the re-adjustment but that’s something DW-40 or some grease can fix. Over all a great gaming chair if needed an upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Assembly
    Cons mentioned:
    Recline

    Rated 4 out of 5 stars

    Recline

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im rating this product 4 stars. It is a great chair, has nice colors, and is pretty simple to put together. It diesnt recline is you open the lever and loosen the tilt tension counter clockwise. The only thing i dont like is that you cant lock the recline. Other wise it is a great product and inhighly recommend purchasing one. I will add a photo of the tilt tension.

    I would recommend this to a friend
  • Pros mentioned:
    Assembly, Comfort

    Rated 5 out of 5 stars

    Great chairs amazing price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great price and good chair very easy assembly the chair is so good I bought another one I first purchased one in December as a gift for my girlfriend she was able to assemble by herself in under 20 mins she absolute loved and and after sitting in it and seeing how comfy it is I am now getting another one for myself

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi NathanE,

      Thank you for your fantastic review of the Insignia™ Essential PC Gaming Chair! We're delighted to hear that you and your girlfriend are enjoying the comfort and easy assembly of the chair. It's great to know that you found it so impressive that you decided to get another one for yourself. Your satisfaction is our priority, and we hope you continue to enjoy your gaming experience with our chair. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Assembly, Comfort

    Rated 5 out of 5 stars

    Have a seat and read this review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item arrived promptly, all parts received and in tact. A few dusty spots, but I’m sure it was due to factory storage. It was absolutely easy to assemble, extra parts given. Instructions to the point, concise, large font, and fun building. Very comfortable to sit in, good stitching, about 20 plus minutes to complete the task. I highly recommend this item, but remember I only just tecieved it (1 day)so we’ll see how it goes. All in all, happy I made this purchase. My search to find the missing part to complete my home office is done. Great color, firm seating, what else could one ask for when one works home?

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Read this if your chair won’t tilt.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great chair. Very well built & very comfortable. I’ve read some of the other reviews who’ve left bad reviews claiming the chair does not tilt. I can’t remember if the instructions were wrong or if I just installed it incorrectly, but originally my chair did not tilt when I pulled out the lever under the chair as instructed. If your chair does not tilt, pull out the lever and lean forward in the chair. You’ll realize that the chair leans forward instead. All you have to do is unscrew the bottom plate of the chair and flip it around until the handle is now on the right. If your handle is on the left, your plate is mounted incorrectly. Doing this, will now allow you to tilt the chair.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your positive experience with the Insignia™ Essential PC Gaming Chair! It’s wonderful to hear that you find it well-built and comfortable. Your troubleshooting tip for the tilting issue is incredibly helpful! Sometimes, even the best products can have minor hiccups during assembly, but your solution is a great example of how users can overcome those challenges. Happy gaming, and may your chair provide countless hours of comfortable play!
      -Paul | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Assembly, Comfort

    Rated 5 out of 5 stars

    What a great buy!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was my first time purchasing a gaming chair so i wanted something that was not too bulky but comfortable. This was exactly what i was looking for. Super easy to setup. The stitching on the chair makes it look really nice!! And the white around the edges really makes the chair stand out. Id definitely recommend purchasing this gaming chair

    I would recommend this to a friend
  • Pros mentioned:
    Assembly, Comfort

    Rated 5 out of 5 stars

    Easy assembly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and easy to assemble even without directions since I purchased this open box. Awesome deal!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi MicheleB,

      Thank you for your wonderful review! We're delighted to hear that you found the Insignia™ Essential PC Gaming Chair comfortable and easy to assemble, even without directions. It's great to know that you got an awesome deal and are enjoying your purchase.

      If you have any questions or need further assistance, please feel free to reach out. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Assembly, Comfort, Price

    Rated 5 out of 5 stars

    Gaming chair

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable, affordable, good quality and easy to set up

    I would recommend this to a friend
  • Pros mentioned:
    Assembly, Comfort
    Best Buy Employee

    Rated 5 out of 5 stars

    Gaming chair

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my boyfriend he loves it I bought it because he was complaining about not having a chair and i was looking on bestbuy website and had seen this afforable one. It's comfortable it's nice and it was very easy to put together no tools needed everything you need comes in the box.

    I would recommend this to a friend
  • Pros mentioned:
    Back support, Comfort

    Rated 5 out of 5 stars

    Great gaming chair

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming chair, my son loves it. He plays like a couple hours and has no back pain like his old chair. Would recommend very durable had it for a year no complaints.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your feedback, EdgarP. We're thrilled to hear that your son loves his Insignia Essential PC Gaming Chair and that it has provided him with comfort during his gaming sessions. We're glad to hear that it has been durable and that you have had a positive experience with it over the past year. Patricia | Insignia Support https://www.bestbuy.com/site/insignia-essential-pc-gaming-chair-black/6513560.p?skuId=6513560 BBY-ExBrand_Insignia

  • Pros mentioned:
    Comfort, Price
    Best Buy Employee

    Rated 5 out of 5 stars

    Cat chair

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My cat likes it as much as me we fight over it I get up for one sec and he’s in it great chair really recommend for the price you can’t beat it

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      It sounds like you and your cat both have excellent taste! We're thrilled to hear that you both enjoy the Insignia™ Essential PC Gaming Chair so much. It's wonderful to know that it's become a cozy spot for both of you. Thank you for your recommendation and for sharing your experience. If you ever need anything else, just let us know! Jeth | Insignia™ Support. https://www.bestbuy.com/site/insignia-essential-pc-gaming-chair-black/6513560.p?skuId=6513560 BBY-ExBrand_Insignia

  • Pros mentioned:
    Back support, Comfort

    Rated 5 out of 5 stars

    Buy it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this chair in my office at work. It’s very comfortable, offer good back support, and looks great. I can’t complain at all.

    I would recommend this to a friend
  • Pros mentioned:
    Assembly, Back support

    Rated 4 out of 5 stars

    Gaming chair review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very easy to assemble. Took me maybe 20 minutes max. So far I've had it for a few days the quality is great. The looks are good and i do love the back and neck support.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Insignia gaming chair review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price it's a very good chair. I have a small room and although I spent most of my time researching for more premium gaming chairs I decided on this one for the price, the appearance, and the size. Better gaming chairs are more comfortable but also much bulkier, and they cost almost twice as much. Recommended for anyone on a budget, but still looking for something sleek and comfortable. Set up was also very easy. Took me 10 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Assembly, Comfort

    Rated 5 out of 5 stars

    Solid office/gaming chair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall an extremely solid chair. Easy to assemble comes with extra parts. Also pretty comfortable especially for the price. Only downside is that the leather heats up easily but that’s also because it’s phoenix

    I would recommend this to a friend
  • Pros mentioned:
    Assembly, Comfort
    Best Buy Employee

    Rated 5 out of 5 stars

    Insignia gaming chair review

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    Best Buy Employee
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The insignia gaming chair is honestly pretty awesome. Great gaming chair. Very simple to put together. Extremely comfortable and a good sturdy product i might add.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great for gaming and the office

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this primarily as a chair for my home office due to needing a more comfy and affordable desk chair due to an injury. Its super simple to put together, very sturdy, and comfortable! Doesn’t look huge or out of place in my tiny office space either.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience! We're glad to hear that the chair has been a comfortable and affordable solution for your home office, especially given your injury. It's great to know that it was easy to assemble, sturdy, and fits well in your space. If you have any other comments or need assistance, feel free to reach out!

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Back support

    Rated 5 out of 5 stars

    Great Chair!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so impressed with this chair. The price was affordable! The set up was easy and the instructions are easy to follow. The wheels move easily across my floor and I don't get caught on anything. The cushions are extremely comfortable. The back support is my favorite as I spend a lot of time in the chair. If you're looking for a gaming chair or new office chair I recommend this one for sure!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Price

    Rated 5 out of 5 stars

    Great gaming chair!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this chair for my 10 year old. Super easy to put together. Great quality. Great price. Size of the chair is perfect for him. He absolutely loves it!

    I would recommend this to a friend
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