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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1237 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers are impressed with the Essential PC Gaming Chair's comfort, quality, and ease of assembly. Many appreciate the back support and fun design. However, some customers have noted issues with the chair's size, inability to recline, and insufficient padding in the seat area.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,237 reviews
  • Pros mentioned:
    Comfort, Quality
    Cons mentioned:
    Recline, Size
    Best Buy Employee

    Rated 3 out of 5 stars

    Fairly decent, but nothing mind blowing.

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    Best Buy Employee
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing super mind blowing when you consider the general options for chairs or anything gaming adjacent, overall the quality of it isn't bad. The product holds up months later after assembly without any tears or noticeable excessive wear over the parts as I sit typically or cross legged. Not what I would recommend if you're looking for an XL chair option as it feels a little small, lacking features like lumbar support, any extra external cushions, foot rest, or even a reclining feature. But all in all if you're looking for something durable at a fair price it isn't a bad option!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your detailed feedback on the Insignia™ Essential PC Gaming Chair. We appreciate your honest assessment and are glad to hear that the chair has held up well over time without any noticeable wear.

      We understand that the chair may not meet all your needs, especially if you're looking for an XL option with additional features like lumbar support, external cushions, a footrest, or a reclining function. We take full responsibility for any inconvenience this may have caused.

      For those seeking a more feature-rich chair, we recommend exploring alternative solutions that might better suit your requirements. If you have any questions or need assistance in finding a chair that meets your specific needs, please don't hesitate to reach out. We're here to help ensure you find the perfect fit.

      Thank you for choosing Insignia™! -Rolf | Insignia Support https://www.bestbuy.com/site/insignia-essential-pc-gaming-chair-black/6513560.p?skuId=6513560 BBY-ExBrand_Insignia

  • Pros mentioned:
    Assembly, Comfort, Quality
    Cons mentioned:
    Recline

    Rated 4 out of 5 stars

    It IS a chair

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a fine chair that does the job while saving up to get a really good one. Fortunately, I got it while it was on sale. Its definitely not the worst chair, way better than what I was using before. I am a big guy and It is holding up fairly well. Easy to assemble. no headrest for taller people. Get it when it is on sale or for your kid.

    I would recommend this to a friend
  • Pros mentioned:
    Assembly
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    “great for queens”

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this during black friday sale half off and it was a great bargain! Instructions were clear and I was able to construct chair in less than 20 minutes. Every part came in tact and holes aligned perfectly with main body pieces. The chair padding is quite firm, I did see other reviews advising the arm rest padding is a bit thin and it is but its not too bad. Im 5’2” and this chair suites me perfectly but my partner is around 6’2” and said this chair is great for short queens only lol! He is quite right on that, if you’re taller than 5’5” your head will definitely be over the head rest. Good chair overall for shorter people :-)

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Design, Quality

    Rated 4 out of 5 stars

    very good chair for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was working at my desk, on a phone call, and the right armrest of my old office chair snapped off quite to my surprise. I had to get a replacement chair quickly. Two stores came to mind... I searched Best Buy first and found this. It's one of the more basic, affordable office/gaming chairs you'll find. Low-end chairs go for maybe $70 or $80 while high-end chairs can retail for $1,000. This was on sale for around $100 - great deal! Design is pretty basic but sharp and it's sturdy, functional and well designed, so I don't really notice it while I'm working, which is what you want. I used to prefer a mesh material but was surprised to find I like this faux leather material. (It will clean up better than a cloth seat.) I wish it were slightly wider at the front edge of the seat... maybe the arm rest supports are a bit too forward for me... but again, it's not something I generally notice. Overall I'm really happy with the purchase and definitely recommend the chair. 4-1/2 stars!

    I would recommend this to a friend
  • Pros mentioned:
    Back support, Comfort, Design

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently got this gaming chair for our child, and overall, we’re really happy with it. The design is fun and kid-friendly, which instantly made it a hit. It’s also surprisingly sturdy and offers great support for a smaller frame, which is important for posture during gaming or homework time.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your positive experience with the Insignia™ Essential PC Gaming Chair! We're delighted to hear that the fun and kid-friendly design, along with its sturdy support, has made it a hit for your child. Your satisfaction is important to us, and we appreciate your feedback. Enjoy the chair! Jeth | Insignia Support. BBY-ExBrand_Insignia

  • Pros mentioned:
    Assembly, Comfort, Quality

    Rated 4 out of 5 stars

    Good chair! Very comfortable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good buy for a comfortable chair. It su[pports the lowerback very well. The chair is easy to assemble and you will be surprised how sturdy it is.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We’re glad to hear the chair has been a comfortable and sturdy addition, with great lower back support and easy assembly. It’s always rewarding to know a product delivers both quality and value.

      – Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Back support, Quality

    Rated 4 out of 5 stars

    4-Stars for Insignia™ Essential PC Gaming Chair

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Insignia™ Essential PC Gaming Chair is a solid choice for anyone looking for a stylish and functional gaming chair at a reasonable price point. The chair offers great support for long hours of gaming or working, with a sturdy build and sleek black design that fits nicely into any setup. The height adjustability and recline features are smooth and easy to use, making it adaptable for various desk heights and preferences. That said, there are a couple of areas for improvement. The armrest design is not as comfortable as I had hoped—after extended use, the hard edges can be a bit bothersome. Additionally, the lower front portion of the plastic support digs into the outside of my thighs, causing some discomfort during longer sessions. A bit more padding or a redesign of these areas would make a big difference. Overall, this chair offers great value for its price and performs well in most aspects. With some minor adjustments to the ergonomics, it could easily earn that fifth star.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Quality

    Rated 4 out of 5 stars

    Solid chair overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid chair overall. Quality is reasonable in the parts that matter but definitely doesn’t have that “premium feel” that other gaming chairs have. I can sit for several hours without my rear getting sore and I shifty body in normal increments to maintain comfort. I think there are better chairs in this price range, but if this matches your aesthetic and you want something serviceable then go for it!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort
    Cons mentioned:
    Recline, Size
    Best Buy Employee

    Rated 4 out of 5 stars

    Good for me, wouldn't recommend for anyone taller/

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good chair to grab on sale. An upgrade from my previous thrift store desk chair, but not as comfortable as i hoped. Back is pretty stiff and upright, not even a slight recline which was disappointing. The raise/lower range is pretty low too. The size is small. It fits me nicely as I am only 5'8", but for anyone taller and bigger I wouldn't recommend. Its pretty comfortable for work (but I don't spend more than a couple hours in it), but not so comfortable for just hanging around in. Worth it for the price though, so 4 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Design, Quality

    Rated 5 out of 5 stars

    Insignia chair PC gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good quality. comfortable. good price beautiful design.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Design

    Rated 4 out of 5 stars

    Great chair!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, basic gaming chair. Comfortable, sleek, and looks stylish. A little shorter than I expected, but still works great. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Assembly, Comfort

    Rated 5 out of 5 stars

    Easy assembly and comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son. Great chair. He put it together with no problem. Comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Assembly, Comfort
    Cons mentioned:
    Recline

    Rated 5 out of 5 stars

    Comfortable Computer Chair

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The chair was easy to assemble. My husband did it on his own and it took him 20 mins. It feels comfortable but it doesn’t have reclining back so the seat doesn’t fall all the back. The leather is a little thin, I’m worried that the leather might come out, I would recommend a seat cover.

    I would recommend this to a friend
  • Pros mentioned:
    Assembly, Comfort, Quality

    Rated 5 out of 5 stars

    Best Chair At This Price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to put together and very comfortable. Good chair for the price. Really nice material.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi DavidB,
      We’re thrilled to hear the chair hit the mark for both comfort and value! It’s great to know the setup was simple and that the materials stood out to you. Thanks for making Insignia™ part of your gaming setup! Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Back support, Comfort

    Rated 4 out of 5 stars

    1 year review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid chair. This review comes a year after purchasing. Great chair great comfort. This chair is sat in 12 hours a day and still has great support

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Easy to put together and fairly comfortable

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace an old office chair that I got from a thrift store that I was using as my gaming chair. At this price point, it's a great chair. Super easy to put together, took me about 20 minutes from start to finish. The pieces are well-packaged and includes all of the hardware you need to put together (allen wrench, screws, screw hole covers). The chair pieces and hardware are also clearly labeled which makes putting it together much easier. Instructions are also simple and clear, and there's only 8 steps to putting this thing together. Instructions also come in English and Spanish. Also, for those with medium to high pile carpet: this chair actually does pretty well on it. So far no real issues with rolling around. Overall, great chair and seemingly much better quality than the cheap gaming chairs I've seen on Amazon at this price point. Would highly recommend this for people on a budget looking to complete their gaming setup.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Quality

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great chair. It's more comfortable than I expected. It's well constructed and sturdy. A bargain for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Back support, Comfort

    Rated 5 out of 5 stars

    Pretty good and comfortable!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    comfortable and easy to assemble, great back height, my husband is 5’9 and I’m 5’6 and it’s good to have a chair that holds your back.

    I would recommend this to a friend
  • Pros mentioned:
    Back support, Comfort

    Rated 5 out of 5 stars

    The Essential Office Chair

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a poet who writes constantly, I value a chair that gives me the support I need. The Insignia chair is extremely comfortable while working on the computer, but also serves as the ideal place to relax while reading. I highly recommend this valuable piece of furniture.

    I would recommend this to a friend
  • Pros mentioned:
    Assembly, Comfort

    Rated 5 out of 5 stars

    Office chair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this chair. Very comfortable and was easy to assemble. Great price.

    I would recommend this to a friend
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