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RogerH Posted
Never worked after being installed by technician. Was disappointed with it.
Posted
"We're sorry to hear that you're experiencing difficulties with our product after installation. Your satisfaction is important to us, and we're committed to resolving this issue promptly. Please provide us with more details about the problem so that we can assist you further. Our customer support team is here to help troubleshoot and find a solution to ensure your satisfaction. Thank you for bringing this to our attention, and we appreciate your patience as we work to address your concerns.
Carl | Insignia Support | https://www.bestbuy.com/site/insignia-ice-maker-kit-for-select-insignia-top-freezers-white/6502248.p?skuId=6502248
BrentH Posted
Asking for feedback from me when i haven't received it yet is like!!
Posted
Hi BrentH,
Thank you very much for taking the time to review our Insignia™ - Ice Maker Kit for Select Insignia Top Freezers . I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Insignia Support
Shella
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
BobGFL Posted
Everything was there but refused install. Had to DI Y
Posted
Hello BobGFL,
I personally would like to apologize for the experience that you have been through with our Insignia™ - Ice Maker Kit for Select Insignia Top Freezers. I am sorry to read you were refuse for installation on your ice maker. If you need further assistance, please contact us at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
Insignia Support
Molina
www.insigniaproducts.com/support
Mark Posted
Our 3rd iteration of this ice maker is just as bad as the first two. We just ran out of patience to deal with trying to endure the ordeal going for a 4th (all within warranty period). We extracted the ice maker and bought a counter-top unit that actually produces ice like one would expect from an ice maker. Only reason for 2-star rating on value (rather than 1) was that we only wasted $69.95. Please avoid this unit.
JoeE Posted
Had to go through a lot of inconvenience to get the ice maker
Posted
Hi JoeE, we do apologize for the inconvenience caused to you. This is not the experience we want you to feel. We will make sure that this problem is addressed, we appreciate your input on this. Gly | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285