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Customer Ratings & Reviews

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Customer reviews

Rating 3.6 out of 5 stars with 544 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 3.7 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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67%would recommend to a friend

Customers are saying

Customers value the NS-CAHBTEBNC-S Wireless In-Ear Behind-the-Neck Noise Cancelling Headphones for their excellent sound quality, affordable price, and long battery life. While some customers find the design bulky, many praise its comfort, especially for extended wear.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 544 reviews
  • Rated 1 out of 5 stars

    Not worth the money

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earphones are not worth the money they did not last over four months and the wires came apart and the sound was destroyed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Bluetooth for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this replacing my old Bluetooth but they are a piece of garbage they disconnect for no Reason all the time.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped Working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yeah really. Just stopped working after four months. Nothing you can really do about it. No reset or anything. Checked online and apparently this isn't a rare problem.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased. Could not hear out of it and the volume on the receiving side was very light. No settings would adjust the unit so we returned it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy these!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unless I got a bad pair, I didn't notice any difference when I turned on the noise cancelling mode.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No recommendations from me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned the first one. Wouldn't connect after the first set up. Second one is not connecting either. Will be returning for a refund.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the worst bluetooth headset I have ever purchased. Sound quality was awful, I returned it the same day.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Have to reconnect each and every time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too bulky and every time you turn off you have to go through the set up process every time you turn device back on.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are horrible. The range sucks and everyone sounds distorted. I took them back and bought LG

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Returned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The design is bulky and the sound was not good. I returned these and went with a different brand.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't work for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    And don't let you know when you too far from your phone it don't buzz when you get a call it wasn't for me

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poorly made, extremely uncomfortable, the biggest con is that the ear pieces do not retract.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn’t turn off after a few months. Needless to say I went to AirPods .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cannot Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound was poor, build also poor. Broke almost immediately.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this headset does not meet my needs i am gonna get a Lg

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very well made will not buy again.I usual use lg brand and will stay with them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not well made

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a gift but sadly both silicone parts have broken off the neck part.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi.

      Thank you for taking the time to review this product. I am sorry to hear that you have difficulties with your Headphones. Please contact us at 877-467-4289 to provide you with further assistance.

      Alex - Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Could not maintain connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset would to maintain a connection to my iPhone. I returned it to the store.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality was Terrible and one ear bud stop working 15 days after purchases.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones did not work on my computer, so they had to be returned.

    No, I would not recommend this to a friend
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