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Customer reviews

Rating 4.4 out of 5 stars with 3077 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers are enthusiastic about the ease of use and excellent sound quality of this Optical/Coaxial Digital-to-Analog Audio Converter. Many appreciate its compatibility with various devices and find it to be a good value for the price. Positive feedback also highlights the strong connectivity and the ability to convert digital audio to analog. A minor drawback mentioned by some users is the lack of a built-in volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 3,077 reviews
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Digital to analog sound

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this so I could take the digital audio from my TV and feed it into my old analog stereo receiver which only had RCA analog inputs. It was an inexpensive way to improve the tv sound without having to get a soundbar or update to an AVR. All inclusive kit makes it easy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Stay connected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely works and recommended. Best bang for your buck with this device. Exceptional for needing your sound played out of older tvs and speakers where other connect isnt possible.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your fantastic review! We're thrilled to hear that the Insignia™ Optical/Coaxial Digital-to-Analog Audio Converter (Black) is meeting your needs and providing great value. It's wonderful to know that it's working perfectly and proving to be exceptional for playing sound out of older TVs and speakers where other connections aren't possible.
      We appreciate your recommendation and are glad to hear that you consider it the best bang for your buck. Thank you for choosing our product and sharing your positive experience!
      -Paul | Insignia Support
      https://www.bestbuy.com/site/best-buy-brands/support/pcmcat1693515381920.c?id=pcmcat1693515381920 BBY-ExBrand_Insignia

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    just an audio converter for different connectors

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought this as a deal of the day $20 plus got more off with my BB rewards ... so price was a pretty good deal that BB made me buy this , ha ... i originally had another brand ,, and it worked and didn't work ... but then i didn't read up on why ,, i just hooked it up .... and then left it .. so you see in my photo now both audio converters that i have .. and this time as of now ,, i spent the time and effort to play and test and see how this is and researched how these things work .. and now i found that both converters that i have ,,, each work just fine and as designed ... which really just connects the audio with different connectors all together as a pass-thru ... now if you continue to read my review here ,, i will now give you tips ,, first ,, new tv and new bluray players and 4k players ,,, etc. can give you great sound with digital w/surround ... and of course your old audio receiver can't play that ... so you need to reset your tv or player to put out PCM audio ,,,, which is just 2 channel audio and not the multi-channel audio ... and these converters will work great ...when you switch to PCM ,, it just takes all the multi 5.1 7.1 etc .. and pass all channels combined into just 2 channels left and right for your old receiver .. i can go into more on audio quality and types ,, but you now need to research that yourself ...so my next tip is to help all you who may think it does not work with your system .. so this is what i easily see or hear when i first just hooked it up .... and what i describe will be very basic simple ,,, if you are getting static and noise out of your stereo system with the converter ,, it will likely be your tv output or player is putting out a digital audio signal ,, thus the noise static and not audio ... if you then reset your tv-player to output PCM audio ,,, i bet it will then work ... and if you donna hear anything ,, that means there is no audio signal being passed by the converter ..

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works for TV going to old receiver and speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This worked amazingly with my dad's old AV receiver (no digital inputs) to the TV. Converts all digital to analog flawlessly. No issues with sound and seems to convert at 24/192khz bit rate.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review of the Insignia™ Optical/Coaxial Digital-to-Analog Audio Converter. We're delighted to hear that it worked amazingly with your dad's old AV receiver and flawlessly converted all digital to analog audio. It's great to know that you experienced no issues with sound and appreciated the 24/192kHz bit rate conversion. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    If you love music, pick one up

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gadget, if you have an older receiver this will will help you with your problems.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easily connected optical output to our analog amp!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Marrying the optical output of our new television with my trusted analog amp was exactly what I wanted. This device was super easy to set up and we now enjoy television audio through some great, classic speakers! This is an ideal solution to take digital audio to analog output devices. I used a Rewards Certificate that basically covered the tax on the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for TV's that are missing coaxial out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did some research on how to connect my TV that didn't have the access to connect to speaker using the out coaxial port. This converter made it possible for my family and I to enjoy surround sound in a matter of minutes (it was so easy to connect this device to my TV and the surround sound bar) in the comforts of our own home. I was searching so hard and Bestbuy had what I was looking for at a decent price. Thank you

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Jackie,

      Amazing! Thank you very much for taking the time to share this product was a solution for you, so you could enjoy surround sound, thank you for giving Insignia a chance!

      Remember that we are here for you, please do not heistate to let us know if you ever need help with it, we are going to do always our best to assist you.

      Eduardo L - Insignia Support

      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A response to Dr. Frankenstein

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My digital audio tape (DAT) machine has risen from the dead. The device has unlocked my DAT MACHINE and now I can revisit my music from last century! Take that Dr. Frankenstein!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    It works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had some high quality speakers that a bit aged to say the least and I was able to use them on my Xbox entertainment center just perfectly. I’m very glad this adapter exists.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Matt,

      Thank you for taking the time to leave your review. I am glad to read that you were able to use this converter without a problem and that its working out really well for you. If you ever have any questions or doubts in the future, please feel free to contact my team at any time.

      - Janine G. | Insignia Support | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Be sure audio source is set to PCM!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took one star away because the instructions don't mention the fact this DOESN'T work on all optical audio settings. You have to manually go into your TV (or wherever the audio is coming from, and in my case a TV) and be sure to set the optical audio to PCM. Mine was on auto and that wasn't working. All I was hearing was a super fast ticking noise. Everything is working good now that I set it to PCM. I have an LG tv & wasn't able to find the PCM setting under 'sound'. I had to scroll down to 'all settings' then click on 'sound' once again... Just a long drawn way to get to where I needed to be.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made using my Google Max Speaker really easy. Connects with an breeze.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    easy to use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. easy to set up. audio cable included

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Saved me $300+ / Highly Recommended

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Insignia Optical/ Coaxial Digital to Analog Converter saved me over $300+. Here’s how: I own an older 5.1 audio system and recently bought a new 4K HDTV which doesn’t have / support RCA red & white audio without going optical cable out from tv through this device to the stereo. I researched this product online and bought it along with a 4 ft optical cable. Everything works great. Only reason I give it four stars instead of five is due to using multiple remotes to switch sources for audio to work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    For newer digital TVs with no Headphone jack

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use this for the newer TVs that don't have an analog audio out jack (headphone jack) - has to connect to an AV receiver or some other source, but this truly works. A bit if popping noise from time to time; that's the only reason for a 4-star vs 5-star. Great item overall - I highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had no way to get sound to my Bluetooth speakers from the older model TV I have, but with just the digital optical output, I was able to hook up sound and Music for my television

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for new TV’s that only have optical out make sure to adjust your audio delay on tv so your sound is in sync with your receiver

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took me awhile to figure out my issue with my surround sound system, finally figured it out and you guys was the only one to have in stock. Good job.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,

      I am very happy to read we could help you to fix the issue you were having with the surround system. I hope you keep enjoying this converter for a long time, and feel free to contact us if you ever need any help with it, we are here for you.

      Alfredo L - Insignia Support

      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    A game's must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is what the tech doctor ordered. I needed it in order to link my gaming rocker to my xbox and playstation. 5 ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    This device did not solved my Issues.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not Working according to the Instructions with proper Cabling and Hook ups. Even went onto the Set up Procedures but still did not work for my Karaoke Microphone. So disappointed and frustrated.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello there,

      Thank you for taking the time to review our Optical/Coaxial Digital-to-Analog Converter. I understand it didn't work with your setup and that can be disappointing. But, we would be happy to troubleshoot it and check your options for you. Please, use the link below to reach us.

      Insignia Support
      Miguel C.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Does the job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After looking at many other converter options online, I decided to purchase this one. It was more expensive but seemed to be well built and had better reviews plus I had a Reward Certificate to apply to the purchase making the price lower. I bought this to use with a new LED TV that only had digital audio out. I wanted to use an older receiver to power some external speakers. I needed to convert the digital signal into analog for the receiver. This was very easy to hook up and worked perfectly as soon as I turned everything on. I've had this about 45 days and on two occasions, it has stopped working properly. No audio getting to the receiver. I checked all the connections but the problem remained. I then unplugged the converter from the AC outlet and let it set for several minutes. Plugged it back in and it worked fine. I've had this happen two times, both times the solution was the same....unplug it from the wall outlet and then plug it back in. Has not happened for several weeks now. If not for that, I'd rate it five stars.

    I would recommend this to a friend
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