Customer Ratings & Reviews
- Model:
- NS-CAAHEB02-R
- SKU:
- 7405213
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are impressed with the sound quality, price, and comfort of these Stereo Earbud Headphones. Many also appreciate the secure fit and the inclusion of a microphone. While some users wish for louder volume and longer battery life, the positive feedback on sound and comfort outweighs these minor drawbacks. The stylish color options are also a plus for some buyers.
This summary was generated by AI based on customer reviews.
Poor product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product is poorly made and broke w/in a week of purchase.
No, I would not recommend this to a friendnot good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Earbuds lasted 3days. Not worth a dollar. Very bad
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Greetings, I'm very sorry that you had this inconvenience with these headphones, please contact us so that we can get the warranty fulfilled, https://www.insigniaproducts.com/contact-us. Sincerely, Louie L. Insignia Products.
Awful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very poor quality hardly no sound. Disappointed. !
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Lousy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this item about two weeks ago but never really used them. They were really good at first but then the part that goes inside your ear broke off. I would not recommend them to anybody.
No, I would not recommend this to a friend This head sets gave out on me in two months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Used da head set for about 2 months and they kinda worked then stop completely. And the sound was not high quality either per say.
No, I would not recommend this to a friendToo much background noise.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return another pair of ear buds because of crackling and the stores were all out of Sony because of an earthquake that had happened which I guess stopped production and Best Buy didn't have any in stock, so I gave these a try, great that the wires didn't tangle, but they sounded horrible, you could hear all of the back ground noise with the volume which I don't think worked with these all the way up, finally they got Sony's in at the store so I returned these and got a pair of Sony ear phones.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Get warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.unfortunately these head phones tore the very first time I used them ... sounded great at first though
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to review these headphones, I'm sorry that they didn't work as we expected, however, we stand behind our products, and would like to tell you that since the set comes with a limited 1 year warranty, you can always take them with your receipt at your nearest Geek Squad so they can assist us. Regards, Shane B. Insignia products.
Value good quality mediocre
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones are good for music however not great for talking they echo and have alot of noise making talking almost impossible
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you very much for reviewing this headphones, I am sorry to read that the mic on this device did not worked for you, please remember that Best Buy offers you a 15 day return period that you can take advantage off. Omar S. - Insignia Products Support.
- Cons mentioned:Battery life
Sucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Left bud stopped working before end of 30 days. Lost receipt did not return product.
No, I would not recommend this to a friend Overall disappointment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These earbuds were $18+ tax but the sound quality did not live up to it's expectation.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. I am sorry to see that these headphones didn't meet your expectations. However, let me remind you that if you bought this TV after 10/15/2016 you have a return period good until 1/15/2017 that you can validate with your receipt or order number at any Best Buy store. Regards, Sarah T. Insignia Products.
WHAT!!??
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They sucked. They sucked really bad. The ones that come with your phone are better.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello! Thanks for your comments. I'm sorry to know that this product didn't meet your expectations. Remember that you can take advantage of our 15-Day Return policy for a return or exchange. All the best, Fernanda-Insignia Products
THEY BROKE AFTER TWO WEEKS
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They did a decent job but out of nowhere, the left earbud stopped working
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you very much for reviewing this earbuds, I am sorry to read one of them quit working so fast, please remember that this earbuds have a 1 year of warranty to have this checked by your local Geek Squad. Omar S. - Insignia Products Support.
Use for my phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's ok. I have not had it long and one side is already broken .
No, I would not recommend this to a friendnot good for heavy exercise use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.when running or jumping headphones make a loud thumping noise
No, I would not recommend this to a friendBreak easily
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these less than a month ago and they already don't work. Normal use, not running or any exercise, just simple plugging in to my phone and putting it in my pocket while I walk and commute do work. And still didn't last more than a month, wire damage at the jack.
No, I would not recommend this to a friendAlready not working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just a couple of weeks after I purchased these ear buds, I started noticing crackling in one bud. Then I missed portions of sound. Shortly thereafter the earbud stopped working completely. Now I have only one working earbud which is annoying since these are pretty new.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! I'm sorry about what happened to your earbuds. I'd like to remind you that you can take your earbuds to the Geek Squad at your local Best Buy to have them checked out since the Geek Squad offers support for our products all along the duration of their one year manufacturer's warranty. -Brian Insignia Support
- Pros mentioned:Sound quality
Good sound but poor build quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones sound surprisingly good for the price. The bass is present but not overpowering, mids and high are not insanely but are fairly clear, soundstage is about what you would expect from budget earbuds. But I cannot recommend them because the construction is really poor. I've bought three pairs and all broke for the same reason. The speaker is on a plastic base that is glued into the metal housing. I wear the earbuds when I'm laying in bed and sometimes roll onto my side, and every time this causes the speaker to come loose from the housing.That small amount of bend should not be enough to break it. This can be fixed with a dab of superglue, assuming you haven't broken the two hair-thin wires connecting the speaker to the rest of your headphones, but you shouldn't have to. Spend a couple buck more and get the skullcandy ink'd or the low end sony's.
No, I would not recommend this to a friend Poorly constructed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced lost Insigna stereo earphone set (same model). With this one, the left earpiece fell out after about a week and the wires broke so I could not fix it.
No, I would not recommend this to a friendBad merchandise
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Within a week of owning these ear buds they literally broke apart. I am so frustrated and with my busy schedule i still have not returned them. :-/
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you very much for reviewing these headphones, I am sorry that they quit working and I totally understand about your busy scheduled but a great feature of these is that they are covered for 1 year under manufacturers warranty to have them checked by your local Geek Squad. Omar S. - Insignia Products Support.
Poor quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Another bad purchase. Insignia makes good usb cables but the ear buds are not of the same quality. Stick to names like Sony for ear buds.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there, I'm sorry to read the insignia product has not been able to completely match your needs. Please keep in mind Best Buy provides a 15 days policy time frame for returns and exchanges that you can always take advantage of. -John Insignia customer care
