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Customer Ratings & Reviews

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Customer reviews

Rating 3.2 out of 5 stars with 288 reviews

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Rating by feature

  • Value

    Rating 3.4 out of 5 stars

  • Quality

    Rating 3.0 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

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51%would recommend to a friend

Customers are saying

Customers commend the Ultra Thin Wrap Skin Case for Apple® iPhone® 11 Pro Max for its impressive thinness and affordability. Many appreciate its ease of application and pleasant feel, but concerns exist regarding its level of protection and the snugness of the fit. Some users also noted that the case is prone to scratches and offers less-than-ideal grip. The case's quality is a point of contention among users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 288 reviews
  • Cons mentioned:
    Case quality

    Rated 3 out of 5 stars

    Works but cheap

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing does what I need it to do. Protect my new phone until my new better case comes in the mail. However, this thing is THIN. If that’s what you want then snag it but I have a hard time holding on to it.

    I would recommend this to a friend
  • Cons mentioned:
    Case quality, Protection

    Rated 2 out of 5 stars

    Meh.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t work very well. I had a plastic screen protector on my phone too and I dropped my phone and the whole screen still cracked. Very flimsy.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 4 out of 5 stars

    Case feels really nice.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case feels very nice, just found it to get a lot of scratches easily.

    I would recommend this to a friend
  • Cons mentioned:
    Protection

    Rated 3 out of 5 stars

    It’s okay

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is a thin black case with nothing to it. It will cover your phone but it won’t keep it safe if you drop it. You get what you pay for. I returned mine and got a better case.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Case quality

    Rated 3 out of 5 stars

    You get what you pay for

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is very thin. It’s more of a skin than a case. It will protect against scratches but I wouldn’t trust it in a drop…even a small one.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Case quality, Grip

    Rated 1 out of 5 stars

    Cheaply made case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a thin case but it is already not good. When I hold my phone with it on, it slides out of my hand. Also still having problems with my iPhone which I purchased October 31. The “geeks” have looked it over twice but never does wrong when I M there. I do have about 4 screen shots to show when I return Thank you, Jonnie Phillips PS took pictures but don’t know how to post them with this tricky phone Thanks again.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi John, We appreciate you taking the time to provide your feedback about our Ultra Thin Wrap Case. I know that it is an unfortunate situation, but please let us help you by contacting us, so we can check your Product and get some alternatives to get this situation solved and improve your recent experience. Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Cons mentioned:
    Protection

    Rated 4 out of 5 stars

    Super Thin But Does Its Job!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this case to use until the Defender case came. The phone was well protected. It's light and displays the phone well. It's not made to protect the phone from hard falls, so don't expect that. If you're looking for a light cover that protects the phone from minor scratches and damage then this is the case for you.

    I would recommend this to a friend
  • Pros mentioned:
    Thickness
    Cons mentioned:
    Case quality

    Rated 5 out of 5 stars

    Super minimal design and price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this case. I don’t like bulky cases at all and slim cases are still too bulky for my phone. This is the best option for someone looking to have slight protection for their iPhone while still having a sleek and minimal aesthetic.

    I would recommend this to a friend
  • Cons mentioned:
    Grip

    Rated 3 out of 5 stars

    Acceptable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very thin cover and is Smooth so with a heavier phone it’s a little hard to hang onto with one hand. Will keep it and use It as a back up case.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Thickness
    Cons mentioned:
    Protection

    Rated 2 out of 5 stars

    Not very good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheaply made...it is indeed ultra thin so don’t expect much protection for the phone

    No, I would not recommend this to a friend
  • Cons mentioned:
    Protection

    Rated 3 out of 5 stars

    No protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this item, it’s extremely thin, almost like paper. It doesn’t really protect the phone, I’m afraid only from a very light scratch.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Material

    Rated 3 out of 5 stars

    Very slim but scratches easily.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item if you’re looking for something slim and that doesn’t add bulk to your phone. Unfortunately the material scratches easily.

    I would recommend this to a friend
  • Cons mentioned:
    Protection

    Rated 4 out of 5 stars

    Good Slim Case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is slim, not bulky and does protect the sides in case of a drop. I don’t know about a big fall, but I am not about to find out. From your hand to the ground it will protect. Just be sure to buy a protector for the screen because the case isn’t designed to protect that.

    I would recommend this to a friend
  • Cons mentioned:
    Case quality, Protection

    Rated 1 out of 5 stars

    Terrible case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve never had a case this horrible. After 5 days on my phone a long rip magically appeared down the side of the case. Then, the case started to stretch out of shape. Had to threw the case away when my phone slipped off my bed and the case fell off the phone as it hit the carpet. Don’t waste your money. Don’t even risk your phone if this case is free

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Mike,

      Thanks for taking the time to leave your review. I am sorry to read that you had this sort of experience while using your case. Your feedback is appreciate as this will allow us to improve our products. Feel free to reach out to us for further assistance if needed.

      - Janine G.| Insignia Support | https://www.insigniaproducts.com/contact-us | BBY-ExBrand_Insignia

  • Cons mentioned:
    Protection

    Rated 3 out of 5 stars

    Average

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average quality, feels like it will not protect the phone. Just a sleek case and good for temporary protection

    No, I would not recommend this to a friend
  • Cons mentioned:
    Protection

    Rated 4 out of 5 stars

    simple case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It covers your phone like you would expect. Nothing fancy, but serves it's purpose. I wouldn't say this provides the best protection, but if you're looking for something to provide a little protection and not bulk up your large phone, this should do the trick!

    I would recommend this to a friend
  • Cons mentioned:
    Case quality, Protection

    Rated 2 out of 5 stars

    Real thin!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case was too thin for me. It did not provide any real protection.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello there,

      Thank you for taking the time to review our Ultra Thin Wrap Case for Apple® iPhone® 11 Pro Max. I understand it was too thin for you and that can be disappointing. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any more comments or concerns about it, please, use the link below to reach us.

      Insignia Support
      Miguel C.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Cons mentioned:
    Protection

    Rated 3 out of 5 stars

    Cheap case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a very cheap, flimsy phone case. I bought it until my high quality case showed up. Will not protect phone from much.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Protection

    Rated 3 out of 5 stars

    iPhone 11 Pro protector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best if you will not be very careful still, my phone still cracked after falling on concrete

    I would recommend this to a friend
  • Cons mentioned:
    Grip, Protection

    Rated 2 out of 5 stars

    Barely any protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No protection and super slippery...if I can find the box its going back

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Wayne!

      I understand the feeling when things don't go as planned. Allow me to remind you that all our products have a 1-year (365 days) of manufacturer's warranty, so please let us assist you in this by contacting us, so we can get the best solution available for you. Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

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