Customer Ratings & Reviews

The guy who did my install was awsome he helped me know more about the system then I knew

Great job by the young men installing for Best Buy. I am very pleased with my purchase.

Great price which included free install. Good qualified technicians.

I DIDNT KNOW THAT THEY DID INSTALLS-- I WILL ONLY USE THEM FROM NOW ON!

So far it works good. The technician was courtesy and did a good job.

Not much to say really other than it does it's job!

Viper system is very good and covers mostly what you want in a basic alarm system. I have an Honda Fit for our nanny to use to drive our kids where they need to go. So, I wanted a basic alarm for this basic car. It lights, siren, and security capabilities that we were looking for. Since I had a gift card available, it made the price cheaper. The extras i.e. harness and some relays were extra cost so beware of these added costs. Overall, we are happy with the purchase and install.

The install was done with solid work, but the installation took quite long, about 5 hours. Tech had difficulties with the stock alarm, but after everything was put together, I couldn't be happier.

Good would purchase again happy with this item looks great

I really like it , works perfect, sounds good thank you

The installer was very knowledgeable and professional.

Vipers intro unit. Inexpensive but still good quality.

Great installers quick and easy to make appointment

So far, so good! This is my second Viper I bought.

I had a problem with the installation of the alarm system . The guy that did it said that they usually put it behind the rear view mirror but he couldn't because the light cover was loose? I did not have that problem before going and on the way home my rear view mirror fell out along with the broken plastic piece. It was bad but something broke on the mirror holder and now it wont hold the mirror ? I am still dealing with that. I got a new light cover but I can't put in the rear view mirror it just falls out. I am not happy with that part of my order and now I am hesitant to finish the order for me car stereo and have your guy install it? I am still thinking about it.

Glad we ask the installation tech to go over the system with us after installation, the sales tech the previous day was not as knowledgeable and told us information that wasn't accurate. Some options we thought were included turned out not to be and others we paid to add weren't necessary. The installation tech worked very hard to correct the deficiencies and made sure we got what we were promised even though we did have to pay a little extra.

I like the intensity of the blue light on the dash, you can see it from a pretty good distance from the car. I fumbled with the valet function and did something wrong so the alarm went off, she wouldn't start, and only when I remembered the correct steps to disarm it did the alarm stop. I have an older Honda civic with manual transmission so I couldn't get the super tricked out version of the Viper system, but I am very pleased so far.

I was searching for a alarm without the remote starter, I was told by the representative that this is what I was looking for and he was right. It lets me know when someone is close and when they stand there to long or touch my car! I love it and would buy another if needed!

I checked around & found that the quality of service at other local shops was significantly lower than Best Buy's standards. All connections were soldered to assure the best reliability. This was actually the 2nd car that I had their technician, Pat, install & both have worked extremely well. One was a '90 Honda & the other an '05 Nissan, so they can work on both older & newer cars.

Best Buy installed an alarm on my '86 Ford Wagon. Extremely professional staff who clearly had the experience to do the job right the first time. Installed took extra time to ensure I knew all possible solutions before the installation and then took extra time after to ensure I knew every possible scenario for how the alarm worked. Very well done!