Customer Ratings & Reviews
Customer reviews
Rating 3 out of 5 stars with 131 reviews
(131 customer reviews)Rating by feature
- Service3.1
Rating 3.1 out of 5 stars
- Professionalism3.2
Rating 3.2 out of 5 stars
- Expertise3.3
Rating 3.3 out of 5 stars
Customers are saying
Customers regard the Gas Dryer Install with Liquid Propane Conversion favorably for its overall and drying performance, as well as the speed of the installation. The fuel conversion process is also appreciated. However, some customers have reported issues with the installation process itself.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Nightmare installation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Appt was set no one showed up. Hard to get a hold of the manager on the phone.
No, I would not recommend this to a friendRated 5 out of 5 stars
Dryer installation
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Kyle and KJ were really professional definitely recommended, really good job!
I would recommend this to a friendRated 1 out of 5 stars
Never again
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never happened, I cancelled the order when the product didn't show up
No, I would not recommend this to a friendRated 5 out of 5 stars
Mike is the guy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I only trust Mike to install my gas products. He's the best.
I would recommend this to a friendRated 5 out of 5 stars
Great Work
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Professionally installed and very quick. Great job, BestBuy!!
I would recommend this to a friendRated 1 out of 5 stars
I have not had my dryer installed as of yet.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still waiting to have the dryer installed. Installer did not show up.
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate your feedback. It's always frustrating when an appointment is not up to standards and having your Agent miss visiting your home at the scheduled time is not a good way to start a business relationship. I do apologize for the disappointment as this is not the kind of service we aim to provide our customers. We hope that you will give us a chance to make it right and reach out to us at (800) GEEK-SQUAD or (800) 433-5778.
Rated 5 out of 5 stars
Installation tech was great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installation tech worked quickly and efficiently. Was friendly and courteous
I would recommend this to a friendRated 1 out of 5 stars
Install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Incompetent and unable to perform job Went to another competitor with my business
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi Nosohappy,
I'm sorry to hear that the installation services that you requested were not completed to your expectations. I'm sorry for the disappointment and inconvenience that this caused you.
If you should need any assistance with cancelling your services, please call 1-800-433-5778.
Rated 5 out of 5 stars
Perfect connection
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great! The perfect connection! The dryer fits great.
I would recommend this to a friendRated 1 out of 5 stars
Not happy with Best Buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The dryer was lost for the delivery . The whole experience was terrible to deal with Best Buy . My last time ever going to the store.
No, I would not recommend this to a friendRated 1 out of 5 stars
DONT BUY A DRYER AT BEST BUY
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If I could them a ZERO I would No show service providers Still have a dryer that is not installed Been a MONTH Don’t buy appliances here! I should used my local guy
No, I would not recommend this to a friend