Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 4029 reviews
(4,029 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 3 out of 5 stars
Great protection
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it because it automatically renews and we don't have to worry about our computer
I would recommend this to a friendRated 3 out of 5 stars
Don’t know
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not use …………………..don’t know how good it was ….
No, I would not recommend this to a friendRated 3 out of 5 stars
Webroot Computer Threat Protection
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seemed to workwell, but very high in price for what I wanted to spend.
No, I would not recommend this to a friendRated 5 out of 5 stars
We root has worked well.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We’ve had Webroot for a number of years and have not had any problems. We’re set up to automatically re-new each year so the protection on our computer never lapses.
I would recommend this to a friendRated 3 out of 5 stars
Ok
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ok I got it as a free trial but overall good experience not bad
I would recommend this to a friendRated 3 out of 5 stars
?
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure if its working but everything seems to be ok
No, I would not recommend this to a friendRated 3 out of 5 stars
No longer applicable to me
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I no longer have this and use only Trend. sorry but no more to say
No, I would not recommend this to a friendRated 2 out of 5 stars
No notification on automatic renewal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No issues with Webroot. Issue with Bestbuy in that we receive no notice (email or otherwise) of this automatic renewal. Spend a couple of hours on hold with credit card company to find what the heck the charge is for. You can do better. Should be automated.... Got a notice in 2018, 2019.... Nothing for 2020.
I would recommend this to a friendBrand response from WebrootTeam
Posted .I'm sorry to hear you had some confusion around the automatic renewal through Best Buy. I hope that you resolve it with them soon!
Rated 3 out of 5 stars
Great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected. Quality is good. Hopefully doesn't need replacing anytime soon.
I would recommend this to a friendRated 3 out of 5 stars
Cs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product was and provided service as stated... very reliable
No, I would not recommend this to a friendRated 3 out of 5 stars
Average
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This has not stopped virus. I had to purchase a second level to keep computer safe.
No, I would not recommend this to a friendRated 3 out of 5 stars
As advertised
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just as advertised easy to read and install on my laptop
I would recommend this to a friendRated 3 out of 5 stars
Computer
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No problem use on my computers. A good antivirus protector
I would recommend this to a friendRated 3 out of 5 stars
Works Fine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product works fine. I had no problems with it. I have had good results with buying from Best Buy
No, I would not recommend this to a friendRated 2 out of 5 stars
Webroot - Auto Renew danger
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It seemed to work fine however it was set to auto renew at an extremely high price. The only way to get it removed from my credit card was to call customer service. it was a big hassle. Beware!!
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .please reach out to BestBuy support for assistance: 1 (888) 237-8289
Rated 2 out of 5 stars
This product is not very good!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this product to use with a Mac and every time Mac does an operating system update this product either does not work or lags behind for catching up with the update. Not worth the money. Best Buy should be ashamed of themselves for selling this as a quality virus protection product.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .If you're having difficulty with compatibility between MacOS and Webroot, please contact our support team here: https://www.webroot.com/us/en/support/home-contact
Rated 3 out of 5 stars
Ok to buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is ok to buy as a first protection plan. Renews 6 months after purchase
I would recommend this to a friendRated 3 out of 5 stars
Not really sure
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My computer is riddled with adware, not sure how well this actually works
No, I would not recommend this to a friendRated 3 out of 5 stars
Prefer kaspersky
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Average anti-virus. Prefer competitors, including Kaspersky.
No, I would not recommend this to a friendRated 3 out of 5 stars
Free
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was a free 3 month security and it worked fine just kinda spendy I think
No, I would not recommend this to a friend
